We stayed on this site for a few days, the lady was there when we arrived and showed us where things where and left it to us to decide where to hook up. We never saw them again. The site is large with overgrown grass in the middle but cut and collected grass leading to the various places to pitch. Beware the field is very slopping and although wooden blocks are provided it is still difficult to get a caravan that is straight.and level on some pitches Only some of the pitches have water connected to them. We felt for what was provided it was expensive, we have been on other sites with better facilities for less money. Ludlow is not far away and has a Tesco supermarket, and other local shops as well as cafes and restaurants we enjoyed a midday meal at The Olive Branch.