Just Perfect For Us.
Pam Fletcher
Reviewed on 23/06/2024 16:46
Pam Fletcher
Reviewed on 23/06/2024 16:46
Unfortunately this CL wasn’t all we hoped it would be. There had been a lot of rain, the owner sent an email saying we may have to park on the gravel. When we arrived the farmer didn’t know we were coming and had let sheep in the field, so there was quite a bit of sheep poo. The ground was absolutely sodden, and we got stuck trying to manoeuvre. The farmer pulled us out, so we parked on a very small patch of gravel. We couldn’t walk on the grass at all. We thought the owner should have cancelled our booking as the ground was unfit to use. We booked at a CAMC site not far away., and left after one night
Comment from the Club
Thank you for providing feedback on your stay at Carlton Grange CL Site, Hvy14. We apologise that the weather conditions affected your enjoyment of your stay and we appreciate your understanding of its impact on the CL Site's grounds. As part of their commitment to ensuring a pleasant stay for all guests, the CL Owner's always send out notifications in advance if there are any changes or adjustments needed. In this case, they had advised guests to site their units on the stoned area due to the wet conditions. We understand that it may have caused inconvenience for you but hope you appreciate the communication prior to your stay.
As mentioned on the CL website page, they are a working farm with animals. We recognise that this may not have aligned with your expectations. However, we would like to refer you to their previous 5-star reviews which highlight the unique experience of staying on a working farm.
Please be advised if you ever have any concerns during your stay, please speak to the owners who will always do their utmost to assist.