Future member offer suggestions

Laura Cass replied on 23/03/2017 13:17

Posted on 23/03/2017 13:17

Hello everyone,  

My name is Laura and I look after our member offers.

If you have any suggestions for future member offers (products, services, brands etc.) please let me know and I will try my best to bring them on board. smile

replied on 27/03/2017 17:19

Posted on 27/03/2017 17:19

It seems pointless Laura starting a thread off on be half of CC and not returning to it to respond.

Nothing personal Laura. 

Laura Cass replied on 28/03/2017 10:23

Posted on 23/03/2017 14:17 by

My suggestion is simple. Send out the offer booklet to members. DO not expect them to ask for it. Some may not be aware that it exists

Posted on 28/03/2017 10:23

Hi EasyT,

Thank you for your suggestion regarding our Great Savings Guide. 

The reason the guides are available on request is because we are conscious many members are happy to search for attractions online to help reduce their carbon footprint.

We have actively promoted the guide on our website, magazine, email, social and event leaflets and will continue to strive to increase awareness of this fantastic member benefit. 

You can search for attractions and download vouchers online here: https://www.caravanclub.co.uk/membership/great-savings-guide/

If you would like to order a copy the guide please visit our Club Shop: https://www.caravanclub.co.uk/club-shop/great-savings-guide-2017/

Laura Cass replied on 28/03/2017 10:24

Posted on 23/03/2017 15:10 by Auchtavanner

Good Suggestion. I didn't know there was a booklet.

Personally if i had a booklet i would be more inclined to look through that and things would jump out that would interest me. Navigating the site, thinking of where to go and waiting for pages to load etc takes to much time.

Sorry to ask but how do i go about getting the book?

 

Oh and quick suggestion, would be good if you could try and get Land Rover to sign up for special offers like, mercedes, Kia, nissan etc have.

Posted on 28/03/2017 10:24

Hi Auchtavanner,

The booklet EasyT is referring to is our Great Savings Guide. The Great Savings Guide features fantastic member savings on a huge variety of attractions, days out and heritage sites across the UK.

You can search for attractions and download vouchers online here: https://www.caravanclub.co.uk/membership/great-savings-guide/

If you would like to order a copy the guide please visit our Club Shop: https://www.caravanclub.co.uk/club-shop/great-savings-guide-2017/

Thank you for the Land Rover suggestion smile

Laura Cass replied on 28/03/2017 10:25

Posted on 23/03/2017 16:26 by JVB66

Not an idea for more offers ,But an Email to all those in this years book,to advise of the new companies name, would help to avoid confusion when trying to exchange vouchers as we have found on the two occasions we used them last weekundecided

Posted on 28/03/2017 10:25

Hi JVB66,

I can confirm all Great Savings Guide attractions have been contacted.  I am sorry to hear you have experienced issues when using the vouchers please can you email us (CommunityManager@camc.com) regarding these attractions and we will raise this with them directly to ensure all staff have been informed of the re brand.

Laura Cass replied on 28/03/2017 10:26

Posted on 23/03/2017 19:36 by paul56

Must admit had forgotten all about the Great Days Out booklet so just sent for it! Can't be doing with remembering to hunt around on line to see what happens to be nearby when i can use the booklet far more easily.

Posted on 28/03/2017 10:26

Hi paul56,

I hope you enjoy some great days out smile

Laura Cass replied on 28/03/2017 10:26

Posted on 23/03/2017 21:06 by Wildwood

I did look at the offers for tow bar fitting but found Witter did not offer their fixed tow bars and Brink wanted more than the leading firm in the area for the same thing. It has rather put me off.

Posted on 28/03/2017 10:26

Hi Wildwood,

I am sorry that on this occasion the member offer wasn’t able to meet you exact needs but please don’t let that put you off in the future; we are constantly updating our member offers with new offers almost every month with great savings on a wide range of products and services.

Metheven replied on 28/03/2017 11:02

Posted on 28/03/2017 11:02

Nice one Laura, I have never bothered with the Member offers before, but happened to look and take advantage of the 'Autowfix' motormover offer. Although my first contact on the phone knew nothing of the price reduction, after he had a chat with his mate it was offered to me, all fitted and happy laughing. Just have to be aware with some of the first contact people on the other end of the phone.

BTW, on the page menu, in bold it says 'Members Offer' withe savins offer below it. The 'Members Offer' looks like a heading and not a link simply because its in bold.

Metheven replied on 28/03/2017 11:19

Posted on 28/03/2017 11:19

BTW,  on the page menu in bold it says 'Members Offer' with the 'Great savings offer' below it. The 'Members Offer' is in bold and looks like a heading only with any worded links below it and is easily missed as clickable item.

Laura Cass replied on 28/03/2017 11:48

Posted on 25/03/2017 11:04 by Takethedogalong

Hi Laura, possible suggestion for you. Whenever we go away, I always buy plants to fetch home, something for the garden, reminders of places visited. Judging by the number of other outfits I see with pots outside, i am sure I am far from alone in this plant buying! What about contacting some of the Garden Centre chains (Wyevale springs to mind) to see if they would be interested in offering a small discount to members. Most have cafes, and are a good wet day option for tourers! The Duchy Nursery in Lostwithiel is a superb place as well. Owned by HRH!

Good luck, and thank s for your efforts, we always get back a lot more than our membership fee by making good use of the Club offers.laughing

Posted on 28/03/2017 11:48

Hi takethedogalong,

Thank you for the suggestion I will certainly look into this.

Delighted to hear you have made good use of the member offers smile

Laura Cass replied on 28/03/2017 11:49

Posted on 25/03/2017 21:13 by Wherenext

Any chance of getting a discount, or even free membership, to a local Wildlife Trust. Thanks.

Posted on 28/03/2017 11:49

Hi Wherenext,

Thank you for the suggestion I will look into this smile

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