Warranty.

Well I should not think there is any warrantee left on the van anyway, but purely from a sales issue I would speak to citizens advice quite quickly, from my knowledge (and I'm a little out of date as I used to work with the sale of goods act)  but the information the dealer gave you made up the contract and this information is not correct so the contract of sale is also no longer valid and you should be able to return it to them.

When you spoke to them about this indiscretion what did they say? if they said something along the lines of "Sorry we made a mistake" then that would strengthen your case.

if someone sells you something they cannot tell un-truths to make the sale.

Hi Karlprust.. There replay today was.

Having looked into this the reason that there is no stamps is the previous customer technically had it serviced but speaking to them yesterday they said it was by a friend who is an engineer and was paid cash in hand and this was never logged with Bailey or in the book.  Now it is out of manufacturers warranty cover anyways but rest assured we have serviced the vehicles ourselves. They have also said they bought the van in.

They may say there is no warranty left but there would have been. Bailey state.

The initial duration of the Body shell Integrity Guarantee is six (6) years and the duration of the Manufacturer's Warranty is three (3) years in both cases starting from the original purchase date of the vehicle. It is a condition of the warranty that an annual service is performed on the vehicle in accordance with the service plan. Failure to comply with this term will invalidate the warranty.

But they can not produce any prof of the works carried out.

Thom, you've been lied to no ifs or buts. They lied to you to get the sale. As said-seek advice asap. If you want to reject the LV that is the way to go. If you just want a reduction(money back to reflect the lack of warranty) then explain to the dealer if they don't negotiate a reduction you will take it further. Maybe even throw in 'Trading Standards', good luck

Thanks Rocky will do. Will let you know what they say.

The dealer is guilty of misrepresentation and, as such, is in the wrong. I wouldn't worry about the warranty itself as they are often more trouble than they're worth but that doesn't alter the circumstances of misrepresentation. 

I agree with the advice from Rocky and, personally, if happy with the van, I would create hell aimed at a meaningful reduction in price and partial refund.

Good scheme, that way you could help others who've been lied to.

The dealer is in breach of contract for telling fibs - have you spoken to the Club Legal Department for advice?  You could perhaps push for free servicing and lots of extra?  I got a free service for a Skoda when they messed me about. 

Pip, if Thoms dealer will happily lie to Him I'd not trust em to actually carry out any work personally

Good point Rocky - I moved on with the Skoda after I got the perks!  Perhaps Thomas can get a nice awning or something like that

Skoda(VW) I'd be far more confident in(although they're fibbers too) not a Dealer after reading the horror stories on CT