What again?

Maybe on that day next year that I need Red Pennant and maybe a booking near Folkestone, I will be annoyed if it happens, or I might just wait until the day after.

If you are going to offer a service do it right or not at all. Sorry I would not wait but look elsewhere which could result in my business going to another supplier. Commercial organisation certainly could not survive with tthat kind of level of service.

peedee

The user and all related content has been Deleted User

...all the above 'options' are possible as a result of lack of service....

however, its the (seeming) contempt that CC have for their customers that is such an odd thing to portray in a modern service industry....

perhaps there are so many available customers clamouring for ferries/sites/insurances that they genuinely dont give a fig

I think its a matter of:

P*** poor planning prevents proper performance

 

For those not up and about early enough it was down again this morning until about 0830hrs.

peedee

I use a couple of really good message boards/forums but have never known one to need so much 'essential maintenance'. If it was my car I'd scrap it and use a bus.

For those not up and about early enough it was down again this morning until about 0830hrs.

peedee

I was trying to do a review when it stopped, I managed to do a quick edit but I would have liked to check it again.

A phone call this morning to EGH was answered within a couple of seconds and all queries sorted,

"There is life outside the tinternet

There is indeed but when using the internet it's actually quite good when it works. 

A phone call this morning to EGH was answered within a couple of seconds and all queries sorted,

"There is life outside the tinternet

but I am sure the Club does not staff departments to answer large volumes of calls. If everyone phoned they would be overwhelmed.

peedee