Unable to access CT website

I've tried several times, early/late evenings and before 8am to find the delightful Bunree photo telling me yet again they're doing essential maintenance to try to improve my Web experience.......

If not that hindrance, the dreaded server errors.

I've lost posts and lost the will to post much, possibly along with other previously regular posters. I do read posts 

It seems however often they try I see nothing like improvement,often the opposite. It's taken forever to login and load a page now, it just hangs for ages.

Sometimes I get ready to read, generally around 10pm, load the age, get diverted for a few moments and find the photo.

WHY WHY WHY can't they add a banner regarding planned maintenance?  Maybe it's always crash issues....

My bank and other sites have notification weeks/days in advance and the planned close down and hopeful reinstatement time. 

it is possible the Club doesn't know the site is being taken down because a third party may be involved. It is a annoying not knowing  in advance why there is "maintenance."

peedee

I can understand the overnight thing, a lot of other more higher profile companies do that, for example I couldn't pay for my DBS update service last night as it was down for maintenance and that's a UK.gov site, but I don't understand the regularity of the overnights for the club, it is almost every night!

I assume last evening's was unexpected otherwise why put it back on for a few hours till it was off again?

Surely they would have reports of closures, after the event?, and thus ask questions?

Oh silly me.......

I agree with Cornersteady about maintenance overnight on many sites from time to time. Here its often and not limited to just that....

Thursday evening not a good time for maintenance. Presumably quite a few people would be looking for last minute weekend get aways.

B2, I have reported your post of 15:32, but doubt that it will do any good, or that we get any acknowledgement concerning the reasons for the down times.

Thanks Nellie. Neither of us should hold our breath!

Musing to myself I often wonder if threads of this type are completely/deliberately overlooked? As the title is pretty clear and just an acknowledgement  by the club plus something like saying I'm  forwarding comments onto the IT team would at least show someone cared 😢...

I am unable to stay logged on to the website for more than 30 seconds before getting an error message , this is an ongoing problem .......back to C& CC site which allows me to book a holiday :(

 This message which keep appearing which stops me from looking up sites to book a holiday states

"Application error: a client-side exception has occurred (see the browser console for more information).

Just in case anyone from IT , or finances, or marketing or any other part of the organisation who may wonder why bookings are down .

The Club's Service Manager would (should) know about any service outage, planned or otherwise.

part of the Service Agreement should detail the number (and duration) of permitted outages over a billing period.

I've never come across a website that is taken down so often with so little (apparent) concern...

certainly the customers are the last to know and the lack of communication is astonishing.

the site goes down so regularly that the club should just let everyone know that 'normal service' is not a 24 hr thing and that the site will have a recurring maintenance slot from x till x.

Customers' expectations should be managed far better than this.

I can use the CT Discussions section, but when I click 'Club Together' I get the server error message. This 'fault' has been with the system since the year dot....does anyone care?....no idea, no one communicates.