"Small deposits"

You lose your bet. I object as I will book a site that wants a deposit but never book a site that requires payment in full a month before arrival. The reason is simply because they do not have consent to automatic deduction and I find my having to do so a pita. I have none of your suggested subscriptions.

In that case I think it has been made quite clear that the exceptional circumstances I was referring to were the couple I quoted. As regards exceptional circumstances of the booker, as TTDA says one persons exceptional circumstance might be someone else’s minor inconvenience, although I am sure there are some circumstances (with evidence) which would qualify, however I will let the club decide what they should be.

+1 to that

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+ another 1 here.

No idea Jill but if my word is not adequate for the club they could happily stick the deposit where the sun does not shine. In reality if I lose a deposit I do not care. 

I had a Scottish trip booked last year with a site on a CL in England outbound and a club site on return journey. 10 sites in total. because of lockdown in Scotland I cancelled. Most sites offered a refund, including the CL but I told them to keep the deposit

Just for information in 1999, the highest peak prices for a couple per night including a fee for EHU (this varied from £2.20 to £1.45) was £12.20, the lowest off peak price for the same was £6.20, and all prices in-between, (though I've taken the same highest EHU price for both).

There was £5 non refundable deposit per booking so a one night booking that would range from almost 41% to 80% of the fees. A weekend or longer would of course bring this down.

I know CY has mentioned this but having your bank details on file and taking the money out if you don't arrive appear a good idea to me.

Personally I don't think there should be any exceptions or allowable reason if you don't arrive at all, too open to abuse in my view. None of the non club sites list any possible reasons and many advise, or offer insurance, perhaps the club will offer that too? A nice little earner?

 

The user and all related content has been Deleted User

The user and all related content has been Deleted User

Yes I was indeed. Taken for granted Club would refund if Site closed or unavailable, that’s happening now. But circumstances deemed “exceptional” by one customer, might just be “so what” to another customer.

Take for example recent fuel shortage. Folks cancelling pitches at Sites daily. Now we had a CL and a cottage booked, never gave a thought to cancelling either. Good call as it turned out, we got there and enjoyed both.

Its just been confirmed via AGM that deposits are coming, along with being able to book a pitch type. Just those basic details, no terms and conditions yet, so there goes the Club’s unique selling point, next year.