Server Errors

Not on my iPad it not. It was OK ish first thing but now is as slow as ever.

Just to add, it has taken me 14 minutes to log in and write this post, please do something concerning the slow speed of this ste. Thankyou

I'm more annoyed that Rowena started this thread on 14 February then seems to have ignored it! She's supposed to be the Community Manager and this is a big part of the community so let's get it managed..  At the end of the day we are members, we pay our subs and pitch fees and we can't even get a decent website that works!

I agree, apologising frequently and then either ignoring the thread so the problem never gets a solution, not only does it affect the thread starters credibility but constant apology overuse could also lessen the effect it has going forward.

So, to make sure you’re not sabotaging the sincerity of every future apology, why not only ever say sorry when you actually mean it.

Tried a lot of the day to book a site yesterday.  Took forever to open, constant server errors, late afternoon before I completed it!!!!

Hi mbee, I have been posting on this discussion but it's quite a few pages so easy to miss!!

As per my previous posts on this discussion the infrastructure team have been investigating the issue. I have been reporting back constantly to let them know we are still experiencing problems. Yesterday I was advised they would get an update for me so I will chase this and let you know the latest ASAP. Please be assured I'm not ignoring the problem and completely understand your frustrations. 

I tried to post earlier today that Rowena had given an update on 7 Mar but it failed to appear!  Thanks for this Rowena and we look forward to seeing an improvement in this site.  Seems a bit better this evening.  As I said in my moan yesterday it is unfair that Rowena is the butt of our complaints she is the messenger and is in the hands of specialists.  BUT why are senior management not raising their heads above the parapet?

 Hi mbee, I have been posting on this discussion but it's quite a few pages so easy to miss!!

Rowena, the last time you posted on this discussion was on 7th of this month. That's over 2 weeks ago, and surely the infrastructure team will have had something to report to you on what the problems are and how they intend correcting it, so that you are able to report same to CT users.

Tbh, I've not noticed any improvement, be it temporary or not, at any time in the last 6 - 8 weeks. Quite frankly it has been abysmal. 

I actually quoted this website as being the worst that I use to a bank I was talking to today but only to point out to them that they were the second worst that I have dealt with. I asked them if it was due to home working and they said no as they were all back at the office. So the CAMC website has now become my template for how bad a website is for other outlets, particularly those of a fair size.

Thanks for the update.  Now 8.16 in the morning and it has taken me a good few minutes to login and get to the discussions page. For a leisure club like this where bookings can be made online it doesn't bode well.