Server Errors

I only popped on yesterday lunchtime to have a browse and gave up.  Pages taking ages to load.  Decided to look at this thread and got the "server error" message.

It's just not fit for purpose.

I don’t understand the last bit of HD’s reply. Why do they need us to provide detailed information. Surely all they need to do is try and log on to CT and replicate the issue themselves. It’s not as though it’s a rare event.  I’m sure they must have a few different devices and browsers at their disposal.

I'd like to know how to copy the URL when the site won't let us in to do so.🤔

Steve

I could be talking nonsense here but I wonder if its because whenever a staff members look at the problem from their end they don't experience the same issues because they are already plugged into the main Club infrastructure which might give them an advantage over those of us that have to login remotely via our own internet connections? Its clear from the people posting here about the problem that we use a variety of systems and methods of connecting to the Club website. Perhaps staff at HQ need to log in via their home broadband and remotely from the main system to fully appreciate the problems?

David

Agree DK. Look at it from a customer perspective, rather than internally.

I am using an IPad, iOS 15, and Safari Browser (popular combo with many others I suspect). Get no issues in terms of buffering, loading, going to links with any other website but this one. Not our wifi connection either, super fast VM.

I have been on the CCC website several times in the last few days 

To join them again and have taken out insurance for our PVC all very fast and cheaper on both 

Afternoon

I use a laptop, windows 10. Browse using chrome or edge. Slow to nothing.

ipad with iOS 15. Safari or chrome. Slow to nothing.

I’ll try the Wardens portal when I drag myself away from this sun and get back to site at the weekend, see if there’s a difference.

JK

A refresh picture and a 'jump to last reply' picture.

Open in new tab for clarity, info of timings on the right hand side.

W10 desktop, Chrome, full fibre connection.

iPad using Safari on iOS 15.3.1, and an old iPad also using Safari on an older iOS system, and a Samsung phone using Chrome on Android version 12, and an ancient Windows 10 PC using Mozilla Firefox. There’s only one website giving trouble on every device - this one!

Reads to me as if they are just tossing the "hot potato" from one person to the next, to the next, ad norsium, and none of them have the faintest idea of how to solve the multiple problems.