Posted on 14/02/2022 16:03
Hi all,
I've started a new discussion for the server errors as the previous one went off topic at times.
We apologise that you have been experiencing these. Please can you report these in this discussion and I will monitor to forward to the IT team.
Many thanks.
Posted on 24/02/2022 14:50
I’m amazed there are any posts on here, as every time I have tried to get on this morning (until now) it has hung up for minutes, until I gave up. Each time I failed on CT I also tried to get on the booking side and succeeded about 50%, although very slow in each case.
1 person likes this
Posted on 24/02/2022 14:04 by huskydogThis morning I put a negative review on trustpilot about the website and I now have a reply saying they are not aware of any problems with the web site !!! , clearly they haven’t got a clue on what’s happening
below is there reply
Posted on 24/02/2022 16:38
I think today has been the worst day so far for logging in, searching sites and CT; it's atrocious, I've had timed out messages as well. I'm astounded at the reply to Huskydog's review, how can the IT dept not be aware of any issues? Ostrich syndrome?
2 people like this
Posted on 24/02/2022 14:04 by huskydogThis morning I put a negative review on trustpilot about the website and I now have a reply saying they are not aware of any problems with the web site !!! , clearly they haven’t got a clue on what’s happening
below is there reply
Posted on 24/02/2022 20:09
I have just reported your post HD and I enclose a copy of the text that accompanied it. Let us hope someone is shamed into replying.
To ask Rowenna to explain why the club doesn't apparently know there is a problem with their website. See comments made on the Trustpilot review. I don't mind not accessing CT so much but haven't been able to access the main site today to book club sites, so went elsewhere.
15 pages of grumble on CT proves the club doesn't really care about its members as no-one has bothered to try to explain what is happening. Being treated in this way, that is, totally ignored is anger inducing. As the focal point of CT I hope you will at least have the decency to address the members and tell them the truth of what the problem is and when it's likely to be sorted. Thank you.
4 people like this
Posted on 24/02/2022 20:09 by WherenextI have just reported your post HD and I enclose a copy of the text that accompanied it. Let us hope someone is shamed into replying.
To ask Rowenna to explain why the club doesn't apparently know there is a problem with their website. See comments made on the Trustpilot review. I don't mind not accessing CT so much but haven't been able to access the main site today to book club sites, so went elsewhere.
15 pages of grumble on CT proves the club doesn't really care about its members as no-one has bothered to try to explain what is happening. Being treated in this way, that is, totally ignored is anger inducing. As the focal point of CT I hope you will at least have the decency to address the members and tell them the truth of what the problem is and when it's likely to be sorted. Thank you.
Rowena
Trailertenter