Page Errors
108 replies
ValDa replied on 05/01/2018 13:58
Posted on 05/01/2018 13:48 by peedeeI reported this problem first thing this morning via FB. Couldn't follow it up though because I had to go out. I noticed the problems only occurred when logged on. e.g. could read UK sites forum when not logged on but errors received when logged on trying to read and respond to the same thread..
It appears to be ok now?
peedee
RowenaBCAMC replied on 05/01/2018 14:07
Posted on 05/01/2018 14:07
Hi everyone,
Thanks so much for keeping us informed of the issues you are all experiencing. I have an update from the team working to fix the issue, please see below:
We have identified the issue is with one of the indexing appliances.
These appliances are load balanced so one user may be directed to the working appliance while another user may be directed to the faulty appliance.
Similarly, a user may have a session that is at one point being directed through the working appliance and then as they continue to browse through the website, their session may then be directed through the faulty one – resulting in an internal server error or page cannot be displayed error.
While we continue to troubleshoot the faulty appliance, we are directing traffic through the working one.
I will keep you updated and thanks everyone for your patience.
1 person likes this
Metheven replied on 05/01/2018 14:21
Kennine replied on 05/01/2018 14:46
Oneputt replied on 05/01/2018 16:42
RowenaBCAMC replied on 05/01/2018 18:01
Posted on 05/01/2018 18:01
Hi everyone, The issue with the faulty indexing appliance has now been addressed and the majority of discussions should now be available.
We believe there is still an issue with the Introductions section of Welcome & Hobby Talk and this may be affected over the weekend in order to maintain the main functionality of Club Together. We apologise for any inconvenience caused.
EmilysDad replied on 05/01/2018 20:52
Posted on 05/01/2018 12:15 by RowenaBCAMCThanks Yertiz and Cyberyacht. I have reported this back.
DavidKlyne
Motorhomer