It's back but.......

peedee replied on 10/05/2016 11:14

Posted on 10/05/2016 11:14

for how long? Shockingly poor that the whole web site was down for so long with unplanned maintence. Must have been some failure?

peedee

Rubytuesday replied on 10/05/2016 11:35

Posted on 10/05/2016 11:35

Well I was expecting something really special when we became live again Surprised but haven't found anything special yet Sad

Bugs replied on 10/05/2016 11:45

Posted on 10/05/2016 11:45

Copy of Danielle's post in "Club Products & Services":

Hi everyone

Yesterday morning at around 10.10am we experienced a technical issue with one of our website databases. The rebuilding of the database has taken longer than expected, meaning that the website was completely unavailable until being restored today.

We’d like to reassure you that the database held website content only, so did not affect the transactional areas of the site. Any bookings made yesterday before 10.10am are not affected, and you can see details of these as normal by logging in to the website and visiting the My Profile area.

We are very sorry for any inconvenience caused and thank you for your patience while our teams work hard to restore the website. We expect full website functionality to be restored later this morning.

Thanks

Danielle

Tinwheeler replied on 10/05/2016 12:47

Posted on 10/05/2016 12:47

thanks all, why didn't I think to look on there first rather than the CT main page?

Maybe you used common sense and thought Club Together Help & Feedback was such an obvious place for it to be posted that it couldn't possibly be anywhere else? Sticking Tongue Out

DaveandVicki replied on 10/05/2016 19:03

Posted on 10/05/2016 19:03

Kevin from IT gets his revenge after you all complained about him having the weekend off on the CL section the other week. Sealed

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