Wifi charges

Hilary Blunt replied on 14/08/2015 18:27

Posted on 14/08/2015 18:27

Recently rejoined the CC - horrified that although AA Caravan Club Wifi comes up on my tablet, I was expected to pay for it!  I would have thought in this day and age, with the high cost of some sites, Wi-fi should be free!

 

vbfg replied on 17/06/2018 19:34

Posted on 16/06/2018 09:18 by flatcoat

We have just stayed at the Bolton Abbey club site a location which has no TV signal, no mobile reception and no 3/4G. The club wifi had to be used and the service is slow and cannot cope with streaming. Having said that, this is how many business in rural areas have to cope and is in my view a wider national infratsructure issue. However the club needs to get ahead of the game and not be constantly seemingly playing catch up. 

Posted on 17/06/2018 19:34

I returned from Bolton Abbey on Tuesday and I had good TV reception via the site's booster system.  I found the wifi ok (although I didn't use it for steaming) and was surprised that they even had coverage at a site surrounded by so many trees. I have found that the wifi on sites has improved since I first joined the Club 5 years ago.

TheSearles replied on 18/06/2018 18:18

Posted on 18/06/2018 18:18

We have stayed on 6 different club sites whilst touring Scotland recently.  The sites were all very good, but the wifi service on all but one  (Strathclyde) was so poor that we ended up switching to 4G and on one occasion we were next to the mast so it must be a bandwidth issue.  We also stayed at a couple of independant sites, in both cases around a similar price and a similar standard, but each provided free and very good wifi.  

It seems to us that if the club wishes to pitch (sic) itself in the upper end of the market, wifi will have to be a part of the package eventually. Whilst some may not want it, for the club to progress and get new members especially younger ones I think it is inevitable that a good free wifi service will need to be provided. Particularly as research on where to go next is increasingly done on online.

I don't think the 'why should I pay for it when I don't use it' argument works, few use all the facilities on a site such as play equipment, dog walking, showers etc..

 

Thornsett replied on 22/06/2018 10:59

Posted on 22/06/2018 10:59

If the CMC wifi was free, usage and thus costs would increase significantly. Wifi is never free, it is just built into the cost of the service or product. Some people will prefer an all inclusive cost for a product or service, others will want a separate charge for each item that comprises the service or product.

We've just finished two three week tours. The wifi on the seven full sites was good enough and at Broadway, was better than EE cellular. Of the two CLs we stayed at, one had no wifi or phone signal and the other's free wifi was pitiful.

The CMC offering seems cheaper than the PAYG for those, like me, who do not use a mobile phone.

An EE PAYG sim for our ipad would cost us a minimum of £13.80 for 18 days and up to £17.50 for our heaviest use. Based on our motorhoming plans, EE would want £55.20+pa, the CMC £25pa. Of course EE should give better coverage and it brings cellular benefits for those who want them - we don't at present.

The investment in wifi by the CMC is probably around 75p a member per annum. Or in our case, just over a penny a night. The cost of using the CMC wifi is, for us, 35p per night. Costings for others would be different. If I was a motorhome dealer, writing this post would probably cost £45!

Rod235 replied on 28/06/2018 15:35

Posted on 28/06/2018 15:35

Recently returned from putts corner after a 7 day stay and unable to connect to Wi fi  for the whole of the stay paid the yearly subscription so not happy 😠

Tinwheeler replied on 28/06/2018 17:44

Posted on 28/06/2018 17:44

It was the same at Malvern Hills yesterday. It simply would not connect.

Once it is efficient and working on every site I’ll reconsider my view that it should not be included in pitch fees. 

redface replied on 28/06/2018 21:10

Posted on 28/06/2018 21:10

Using a newish 4G phone as a Wi-Fi hot spot (aka 'tethering') usually provides a good reliable service. Have to admit though, I have not yet been all over the country so there may still be areas lacking in coverage.

TJThomas replied on 29/06/2018 07:23

Posted on 29/06/2018 07:23

I use CAMC annual wifi subscription and have done for several years, I think it is good value. You can only use one device and musty log in and out. Generally the service is good, although streaming is more of an issue.  For email and checking, local research etc etc it is fine. I recently paid an on line toll via club wifi at Southport CC Site.  I am disappointed with sites that do not offer the service, this should be a priority to make this universal. I do not think it should be included with fees as that does not allow choice and some units come with their own hotspots and so many people have phone access.

 

Tinwheeler replied on 29/06/2018 07:29

Posted on 29/06/2018 07:29

You’re asked not to use site Wi-fi for streaming because it can’t handle the demand of people doing that. 

near Malvern Hills Club Campsite Member photo by Andrew Cole

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