Recent maintenance on website
435 replies
Tinwheeler replied on 17/06/2020 17:35
Posted on 17/06/2020 17:35
Thanks, Justin.
You aren't the first and I doubt you'll be the last to misread N/M. I often think I should have spelled the last bit 'whealer' as in Cornish tin mines.π
I understand what you're saying. It's a change that's causing the delay but not a fault. That’s good.ππ»
So far it’s holding up well, even during the national teatime slow down. π
heddlo replied on 17/06/2020 17:37
trellis replied on 17/06/2020 18:51
Posted on 17/06/2020 18:51
I've been calling CT some very bad names the last few nights , so well done to Justin and his oppo's . Also very nice to see a member of staff not afraid to put their head above the parapet , knowing full well it's likely to be shot at .π.
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Tinwheeler replied on 17/06/2020 19:17
huskydog replied on 17/06/2020 19:17
Tinwheeler replied on 17/06/2020 19:25
Justin Bricknell replied on 17/06/2020 21:10
Posted on 17/06/2020 17:37 by heddloWell, I donβt know what, or how, youβve dealt with the problems on CT but Iβd just like to say thank you Justin and team! It has been great today, lovely to catch up with things without any βissuesβ, well done to all concerned.
Posted on 17/06/2020 21:10
Thanks Heddlo and everyone else for the positive comments.
After tearing our hair out for the past few weeks, it was a real pleasure to come on here today and see some positive feedback. I'd love to claim the glory (and I did try to in one of the technical team calls this morning, haha) but it's been a real team effort. My 12-14 hour days pale into insignificance compared to the shifts some of the team have been putting in. As an example, some of the guys working on the fix last night had already done a full day's week before coming back online at 9pm, finishing at 2am and then being back online at 8am.
We know it's still not quite 100% and some of the pages aren't loading as quickly as we'd like but we think we've cracked the Internal Server Error issue.
The technical teams involved still have a couple of potential changes that are being explored; one of which will probably mean an outage to the website at 10pm Thursday.... Just giving you advance notice, as I don't want you sitting there at 10.01pm tomorrow thinking "here we go again, it's broken".
There are several hundred thousand emails going out to members over the next few days (some of which have already gone out today) and we do expect to see higher load on the site because of this but, with the recent changes we've made, we're confident the site will cope with the increased traffic.
Can I get back to playing with my lego set now please?
Justin
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