Recent maintenance on website

I too thought it was ticking over much better this morning but as you say there are occasions when server error appears and delays are excessive. You still cannot get into the latest discussion screen and some of the earlier threads like Corona Virus Concerns. Might be better to kick off a new thread on Concerns if anyone has any?

peedee

Latest Activity is still a no go zone.

still taking a long time to load pages

and still getting server error on some threads. 

....Including this one at times.

It's taking even longer for the server error to appear! 

Been browsing CLs this afternoon, mostly ok, apart from reading reviews, which was hit and miss, sometimes got the internal server error there as well.  Thought I'd try CT, but had multiple goes at getting in.  Managed this one by clicking on the most recent poster, brue, and got in that way.

No improvement as far as I can see 

Same here - time for a change at the top I think

Hi all 

Apologies for the lack of updates on my part since Thursday/Friday of last week. It's been an incredibly busy few days for me and my team. 

The technical teams involved in dealing with the website issues with our various 3rd party support partners have continued to try numerous config, code and infrastructure changes over the past few days; each small change has had varying degrees of success. 

As I'm sure you can imagine, while the Club are preparing to re-open the UK Sites Network, the primary foces has been on making sure the UK sites booking journey is stable. As you may have seen if you've been trying to book a UK Club site, we have reduced the threshold for our queueing software, and you may be placed in a booking queue to manage the load on the bookings page. This has been successful. 

We are aware that there are still issues with various parts of the site; most notably Club Together, Your Stories and a few of the search pages (eg for Certificated Locations). The techncal teams troubleshooting these issues will be implementing another change this evening to try and rectify these issues. Even with internal testing in the early hours of Wednesday morning, we won't really be able to gauge how successful this change has been until it is fully load tested in the live environment when members start using the site tomorrow. 

I'll check back on this thread tomorrow and hopefully provide a further update then. 

Kind regards

Justin

*Posting this response in several similar threads in the How To Use Club section of CT*

06:26hrs, no issues re server errors I’ve been on 6 threads without issue. FWIW it’s the first time for a while I’ve been on the forum without being ‘Server error’ slapped👍🏻😊