Have your say on Motorway Service Areas

RowenaBCAMC replied on 04/04/2018 16:14

Posted on 04/04/2018 16:14

Club members often highlight issues with Motorway Service Areas to us, sometimes with positive comments, sadly quite often with concerns over things like caravan parking provisions. We’ve raised these concerns at National Towing Working Group* meetings, and in response, there’s now an opportunity to give your views on how you use Service Areas, and what your experience has been:

https://www.snapsurveys.com/wh/s.asp?k=152145866477

The survey is anonymous, and should only take around 5 minutes.

This survey will give us the opportunity to get your views directly into the regular discussions held between Highways England and the Service Area operators. Please note, you can give feedback on your experiences throughout the UK, not just with Service Areas in England, though.

 

* About the National Towing Working Group: The Club works closely with Highways England on a range of issues including road safety, congestion reduction and journey planning. One initiative they facilitate is the National Towing Working Group, bringing together many organisations and representatives from the whole towing sector, not just caravans. The group members work together to pool knowledge, research and expertise to come up with initiatives which will improve the safety and experience of towing road users on the strategic road network.

Hedgehurst replied on 01/11/2018 12:59

Posted on 01/11/2018 12:59

Late at the party here, sorry, and the survey's closed.

Coming back up from Southampton, we found some useful caravan space on the M40 j10 Services, the one where the A43 goes off to Brackley. But it's a good-ish walk to the buildings, so maybe not best in foul weather.


And not really on the M-way, but the "Family Farm" services between Oxford and M40 on the A34 didn't appear even to pretend to offer caravan space, so we drove through & out.

brue replied on 12/11/2018 08:23

Posted on 12/11/2018 08:23

I would like to report a "first."

For the first time ever, at Wetherby Services the two gentleman who were visibly keeping an eye on all the busy parking areas (and cleaning up litter left by unmentionable lazy people) were also tackling lorry drivers attempting to use the caravan area.

Well done Wetherby and also the increasing use of "caravan only" warning signs on other M1 services.

DavidKlyne replied on 12/11/2018 09:42

Posted on 12/11/2018 08:23 by brue

I would like to report a "first."

For the first time ever, at Wetherby Services the two gentleman who were visibly keeping an eye on all the busy parking areas (and cleaning up litter left by unmentionable lazy people) were also tackling lorry drivers attempting to use the caravan area.

Well done Wetherby and also the increasing use of "caravan only" warning signs on other M1 services.

Posted on 12/11/2018 09:42

We have used Wetherby Services a couple of times recently on our trip to the North East and both times there were marshals in the car park organising the caravan/motorhome parking with motorhomes usually being sent to the lorry park just next door which being the weekend there was plenty of room. I had no objection to that as they were trying to keep the longer bays for towed caravans. Shame that other service areas didn't pay the same amount of attention.

David

scoutman replied on 12/11/2018 11:35

Posted on 30/10/2018 09:49 by crown green bowler

Gloucester services on the M5 are very good, and Sedgemore between jun 20 and 21 M5 have given the caravan parking on the south side a massive refurbishment, you can know drive in and out of slots with ease.

Posted on 12/11/2018 11:35

The new caravan spaces at Sedgemoor South are indeed a great improvement, however, on our recent trip down to Dorset only two spaces were available the rest being taken up by articulated lorrys, despite the old caravan parking now a resurfaced and marked lorry park being less than half full. Still a long walk to the facilities though. North bound services still need to be improved but are better than previously.

LeTouriste replied on 15/11/2018 17:37

Posted on 15/11/2018 17:37

Motorway services and parking facilities were, I believe a government condition in their getting planning permission.  Some services do have designated caravan/motorhome areas, although drivers of other vehicle types often treat them as 'overflow' 'parking.  If other caravaners are anything like us, the services get no, or sparse, income from caravaners.  We carry our own food and drink, and plan refuelling so as to avoid their abortive pump prices.

for example, on a long haul to west Cornwall, we do a one-night stop over at Cadeside in Somerset.  And I refill at Sainsbury's whilst caravan is unhitched on site.  Works out no dearer, and the stop over is far more pleasant than a couple of motorway services stops.

Oh, and yes, we have noticed the urine odour on the HGV parking areas. I understand many lorry drivers use containers (e.g., used milk cartons) and simply empty them when parked up - too lazy to take them to the toilets and wash them out!

lornalou1 replied on 15/11/2018 23:04

Posted on 15/11/2018 19:23 by Wherenext

Are we any closer to finding out the results of the survey? Anybody home?

Posted on 15/11/2018 23:04

Rowena put the post up so Rowena should give us the results. She works for the club.

eurortraveller replied on 16/11/2018 09:21

Posted on 16/11/2018 09:21

I reckon the survey will show that caravans are just a tiny fraction (way below 1%) of the immense number of vehicles on the road, and therefore not very important in the great scheme of things. And that providing double size motorway parking spaces especially for caravans and patrolling and policing and guarding them - just in case a caravan turns up - is never going to be a top priority. 

DSB replied on 16/11/2018 09:24

Posted on 16/11/2018 09:24

Thank you for your comments.  As we speak, the Club Executive Secretary is attempting to get the results of the survey from Highways England and the National Towing Working Group.  As soon as there is any further news, we will post it up.

David

Wherenext replied on 20/05/2019 19:18

Posted on 16/11/2018 09:24 by DSB

Thank you for your comments.  As we speak, the Club Executive Secretary is attempting to get the results of the survey from Highways England and the National Towing Working Group.  As soon as there is any further news, we will post it up.

David

Posted on 20/05/2019 19:18

Well, where are the results? I won't bother filling in any more surveys if this is the way we are treated.

ps There used to be a designated caravan parking area at the Chester M56 services. No longer. They have given it over to just Coaches. LVs must use the lorry parking area, further away from the service block. Typical. Obviously the survey hasn't exactly helped us has it?

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