Have your say on Motorway Service Areas

RowenaBCAMC replied on 04/04/2018 16:14

Posted on 04/04/2018 16:14

Club members often highlight issues with Motorway Service Areas to us, sometimes with positive comments, sadly quite often with concerns over things like caravan parking provisions. We’ve raised these concerns at National Towing Working Group* meetings, and in response, there’s now an opportunity to give your views on how you use Service Areas, and what your experience has been:

https://www.snapsurveys.com/wh/s.asp?k=152145866477

The survey is anonymous, and should only take around 5 minutes.

This survey will give us the opportunity to get your views directly into the regular discussions held between Highways England and the Service Area operators. Please note, you can give feedback on your experiences throughout the UK, not just with Service Areas in England, though.

 

* About the National Towing Working Group: The Club works closely with Highways England on a range of issues including road safety, congestion reduction and journey planning. One initiative they facilitate is the National Towing Working Group, bringing together many organisations and representatives from the whole towing sector, not just caravans. The group members work together to pool knowledge, research and expertise to come up with initiatives which will improve the safety and experience of towing road users on the strategic road network.

DSB replied on 29/10/2018 21:17

Posted on 29/10/2018 21:17

Hi everyone,

Just to let folk know, now the survey has been long completed, I did email Highways England who chair the National Towing Working Group, being the group who produced the survey, asking for the results/ feedback from the survey.  Unfortunately, they have not replied to the email I sent at the end of September.

I did bring the subject up again at the Club Council Meeting, with the hope that the Club can secure a response from them.  If folk have taken the trouble to reply to the questionaire, personally, I think it is only courtesy to give a response.

I will continue to press for a response and will do my best to pass on any responses I get.

Best wishes

David

peedee replied on 30/10/2018 07:06

Posted on 30/10/2018 07:06

Has there been any feedback to the Club on this survey yet? Nothing much has changed on the ground. I was at Norton Cannes services a few days ago and two of the spaces were just occupied by small vans preventing at least three subsequent caravan arrivals from being able to park.

peedee

Extugger replied on 30/10/2018 07:33

Posted on 30/10/2018 07:33

Just a heads up for anyone using Corley Services on M6. I happened to call there last weekend and was surprised, after not using them for more than 20 years, at how nice they are now. There were lots of HGV spaces (with a couple of T/As parked) but about 15/20 dedicated caravan bays and all were empty. Perhaps, like me, having a long memory can sometimes put us off using these services where we have previously had poor experiences?

DSB replied on 30/10/2018 08:26

Posted on 30/10/2018 07:06 by peedee

Has there been any feedback to the Club on this survey yet? Nothing much has changed on the ground. I was at Norton Cannes services a few days ago and two of the spaces were just occupied by small vans preventing at least three subsequent caravan arrivals from being able to park.

peedee

Posted on 30/10/2018 08:26

I only bought up the issue on Saturday, so I guess it will take a little while for the Club to secure a response.  I was hoping that the Club had more chance in getting a response from Highways England than myself.  I wrote to Highways England on 28th September, and to date, no reply!

David

DSB replied on 30/10/2018 08:30

Posted on 30/10/2018 07:33 by Extugger

Just a heads up for anyone using Corley Services on M6. I happened to call there last weekend and was surprised, after not using them for more than 20 years, at how nice they are now. There were lots of HGV spaces (with a couple of T/As parked) but about 15/20 dedicated caravan bays and all were empty. Perhaps, like me, having a long memory can sometimes put us off using these services where we have previously had poor experiences?

Posted on 30/10/2018 08:30

There are, indeed some good service stations where caravans can pull up.  One of the nicest I have found is Gloucester.... albeit quite an expensive place to stop.  On the other hand, I avoid Bridgewater like the plague!

David

peedee replied on 30/10/2018 09:07

Posted on 30/10/2018 08:26 by DSB

I only bought up the issue on Saturday, so I guess it will take a little while for the Club to secure a response.  I was hoping that the Club had more chance in getting a response from Highways England than myself.  I wrote to Highways England on 28th September, and to date, no reply!

David

Posted on 30/10/2018 09:07

Thank you David, somehow I missed your earlier post of the 29th.

peedee

crown green bowler replied on 30/10/2018 09:49

Posted on 30/10/2018 09:49

Gloucester services on the M5 are very good, and Sedgemore between jun 20 and 21 M5 have given the caravan parking on the south side a massive refurbishment, you can know drive in and out of slots with ease.

Takethedogalong replied on 31/10/2018 15:36

Posted on 31/10/2018 15:36

We learned long ago to avoid Service Stations. Has to be an emergency nowadays for us to pull into one for anything. That’s with both van towing, and in MH. Too expensive for everything, rarely safe in the parking areas with all sorts of inconsiderate drivers, car park surfacing is usually dire and there’s inevitably a queue for the loos. We use a lot of A roads on our tours, so have no problems discovering new and nicer places to pull up for a break. Appreciate that this doesn’t suit everyone though.

Gloucester and Wetherby least gruesome we have come across, but still very expensive. 

Top tip is look out for those with a Greggs. Coffee is nicer than Costa, and half the price, good range of sandwiches and snacks for the desperate or unorganisedwink

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