Booking ahead is unfair at some sites

ChrisSummers46 replied on 06/11/2021 09:02

Posted on 06/11/2021 09:02

Hi everyone,

Not sure if it’s just me but since starting caravan life I have found one site which is busy most of the time and this site is chatsworth park. What is frustrating is you can book space here well in advance but noticed that people release their booked space indicating that they only booked in case they want to go. Maybe a small deposit would stop the crazy booking system.

mbee1 replied on 08/11/2021 18:27

Posted on 08/11/2021 16:43 by Cornersteady

So can I ask a question, and obviously you don't have to answer and just for fun as they say, what amount of deposit would deter you from making your three, within the rules, bookings?

If it was say £10 per weekend? £20?...

In my view (and nothing to do with your post) moving the 72 hours to whatever, a month? won't change someone who may book like you if you can get one's deposit back or it can be transferred? 

Once one has taken the initial 'hit' on then transferring it won't mean that much? 

Just thoughts.  

Posted on 08/11/2021 18:27

I'd be happy to lose £10 or £20 and would continue to book speculatively on those amounts.  I've always been in favour of deposits and have said in the past that I think bookings of two or three nights should be paid in full BUT, if cancelled at least a month in advance should be fully refundable or transferable to another booking.  Cancel within thirty days and lose it!

It might affect the way. I book or, at least, make sure I cancel within any time frame if it was refundable or able to be transferred.

I don't think a deposit of £10 or £20 would stop speculators- certainly not me.  In my opinion a small deposit like that isn't worth changing the booking system for.

Cornersteady replied on 08/11/2021 18:34

Posted on 08/11/2021 18:27 by mbee1

I'd be happy to lose £10 or £20 and would continue to book speculatively on those amounts.  I've always been in favour of deposits and have said in the past that I think bookings of two or three nights should be paid in full BUT, if cancelled at least a month in advance should be fully refundable or transferable to another booking.  Cancel within thirty days and lose it!

It might affect the way. I book or, at least, make sure I cancel within any time frame if it was refundable or able to be transferred.

I don't think a deposit of £10 or £20 would stop speculators- certainly not me.  In my opinion a small deposit like that isn't worth changing the booking system for.

Posted on 08/11/2021 18:34

Thanks for the replysmile

nelliethehooker replied on 08/11/2021 19:52

Posted on 08/11/2021 19:52

of course, they might have gone out into the world, had a long hard look at how 'everyone else does it' and bought a market leading package?

I wonder how many of such type of packages exist? There are very few other holiday  organisations of the size or complexity as the CC, so just where would they go to get one?

DavidKlyne replied on 08/11/2021 20:24

Posted on 08/11/2021 20:24

mbee1 said:-

I don't think a deposit of £10 or £20 would stop speculators- certainly not me. In my opinion a small deposit like that isn't worth changing the booking system for.

Interesting thought. I reckon the old £10 deposit (which incidentally was doubled from £5 some years earlier) ended around the mid 2000's, give or take a year. According to the Bank of England Inflation Calculator that £10 would now have to be £14.80 to reflect current value. Personally I can't see the Club going back to £10 and I am pretty sure they would be thinking of a figure more than £20, probably £25 for the very reason that some members would be willing to take the hit. They would probably save the £20 in fuel costs by not going?  The Club will have to judge it carefully to avoid the situation they had all those years ago when many of the no shows didn't bother to let the site know because they had paid a deposit. From that point of view I imagine the current system is better and could be tweaked to extend the cancellation period to say 7 days as some have suggested, or by limiting the number of outstanding bookings for any one site?

David

young thomas replied on 08/11/2021 21:36

Posted on 08/11/2021 19:52 by nelliethehooker

of course, they might have gone out into the world, had a long hard look at how 'everyone else does it' and bought a market leading package?

I wonder how many of such type of packages exist? There are very few other holiday  organisations of the size or complexity as the CC, so just where would they go to get one?

Posted on 08/11/2021 21:36

I couldn't tell you as I haven't investigated such leisure industry items... but, surely, the first thing the club would do if looking at 'how others do it' is to arrange to visit those organisations like TUI and other holiday type businesses where the product might be airline seats, hotel rooms or cruise places rather than pitches, pods etc and find out what and why they are using the systems they do...

following some recommendations, some supplier interviews take place, then a long list, short list and then....std selection process....

nelliethehooker replied on 08/11/2021 21:53

Posted on 08/11/2021 21:36 by young thomas

I couldn't tell you as I haven't investigated such leisure industry items... but, surely, the first thing the club would do if looking at 'how others do it' is to arrange to visit those organisations like TUI and other holiday type businesses where the product might be airline seats, hotel rooms or cruise places rather than pitches, pods etc and find out what and why they are using the systems they do...

following some recommendations, some supplier interviews take place, then a long list, short list and then....std selection process....

Posted on 08/11/2021 21:53

But none of those company have the same situation as the CC does, so even after an intensive investigation of what there is around any system would have to be modified, possibly drastically, to meet the club's requirements. All of that cannot be accomplished in the blinking of an eye without a huge input of cash, and we know very well who where that must come from....increased membership fees and further increases in site fees.

mbee1 replied on 09/11/2021 07:33

Posted on 09/11/2021 07:33

I cannot see the club introducing a deposit of just £15.00.  When you think of how much two weeks away in the summer costs at a club site and to stop timewasters or speculative bookings, the deposit needs to be at least £50 if not more and the time limit for a potential refund or transfer to another booking to be at least a month.

Likewise any booking of two nights or more to be paid in full at the time of booking.

peedee replied on 09/11/2021 07:49

Posted on 09/11/2021 07:49

Likewise any booking of two nights or more to be paid in full at the time of booking.

Didn't you mean two nights or less to be paid in full?

peedee

SteveL replied on 09/11/2021 08:00

Posted on 09/11/2021 07:33 by mbee1

I cannot see the club introducing a deposit of just £15.00.  When you think of how much two weeks away in the summer costs at a club site and to stop timewasters or speculative bookings, the deposit needs to be at least £50 if not more and the time limit for a potential refund or transfer to another booking to be at least a month.

Likewise any booking of two nights or more to be paid in full at the time of booking.

Posted on 09/11/2021 08:00

I can imagine the C&CC rubbing their hands with glee at the thought of the CAMC introducing such terms. Personally I can’t see it being more than £30 / 20%  which ever is the greater. Or payment in full if less than £30. Given peak prices, 20% would result in a £60 deposit for a family’s  week booking, which I think adequate. Initially I would hope that loss of deposit would be set at a week before. The club could monitor this and extend it if they felt it was being abused. Perhaps getting a bit complicated, but if it was only possible to move a deposit once before it was forfeit, that might help.

SteveL replied on 09/11/2021 08:02

Posted on 09/11/2021 07:49 by peedee

Likewise any booking of two nights or more to be paid in full at the time of booking.

Didn't you mean two nights or less to be paid in full?

peedee

Posted on 09/11/2021 08:02

Two nights could be over £100 pounds at peak, so I can’t see that happening.

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