Booking ahead is unfair at some sites

ChrisSummers46 replied on 06/11/2021 09:02

Posted on 06/11/2021 09:02

Hi everyone,

Not sure if it’s just me but since starting caravan life I have found one site which is busy most of the time and this site is chatsworth park. What is frustrating is you can book space here well in advance but noticed that people release their booked space indicating that they only booked in case they want to go. Maybe a small deposit would stop the crazy booking system.

cyberyacht replied on 09/11/2021 08:07

Posted on 09/11/2021 08:07

Deposits would add unnecessary complexity to the system. Just take credit card info. Clear T&C that any late cancellation/no show will incur a penalty of £50. No agreement to T&C = no booking. The penalty then doesn't have to rely on a deposit and is not related to the actual cost of the stay. 72 hours before is a ridiculously short period. 7 days minimum. I would suggest 14 days. That would sort out the "Oh dear it's going to rain" brigade.

EmilysDad replied on 09/11/2021 08:26

Posted on 09/11/2021 08:26

I'm off to selfishly book as many days as I can for sometime next year before the deposits come into play  ..... just in case I might want to go away .... after all it's in the rules!!! 

mbee1 replied on 09/11/2021 08:31

Posted on 09/11/2021 07:49 by peedee

Likewise any booking of two nights or more to be paid in full at the time of booking.

Didn't you mean two nights or less to be paid in full?

peedee

Posted on 09/11/2021 08:31

Sorry - yes I meant two nights or less

mbee1 replied on 09/11/2021 08:38

Posted on 09/11/2021 08:00 by SteveL

I can imagine the C&CC rubbing their hands with glee at the thought of the CAMC introducing such terms. Personally I can’t see it being more than £30 / 20%  which ever is the greater. Or payment in full if less than £30. Given peak prices, 20% would result in a £60 deposit for a family’s  week booking, which I think adequate. Initially I would hope that loss of deposit would be set at a week before. The club could monitor this and extend it if they felt it was being abused. Perhaps getting a bit complicated, but if it was only possible to move a deposit once before it was forfeit, that might help.

Posted on 09/11/2021 08:38

I personally don't think a week is long enough.  The Club is in the leisure industry and, if you booked a hotel or other holiday, you wouldn't get your money back if you cancelled within 6 weeks unless it was potentially covered by insurance.

Members seem to think this is their club and run for them.  it isn't.  It's in business to make a profit and, whilst that profit isn't paid to highly paid executives or to shareholders, it needs to be run as a business.

I'm the first to admit I've used the booking system to my advantage but, as i said earlier, a £10 or £20 deposit wouldn't stop me booking speculatively whereas payment in full for two nights away would.

replied on 09/11/2021 08:39

Posted on 08/11/2021 21:36 by young thomas

I couldn't tell you as I haven't investigated such leisure industry items... but, surely, the first thing the club would do if looking at 'how others do it' is to arrange to visit those organisations like TUI and other holiday type businesses where the product might be airline seats, hotel rooms or cruise places rather than pitches, pods etc and find out what and why they are using the systems they do...

following some recommendations, some supplier interviews take place, then a long list, short list and then....std selection process....

Posted on 09/11/2021 08:39

The user and all related content has been Deleted User

mbee1 replied on 09/11/2021 08:39

Posted on 09/11/2021 08:26 by EmilysDad

I'm off to selfishly book as many days as I can for sometime next year before the deposits come into play  ..... just in case I might want to go away .... after all it's in the rules!!! 

Posted on 09/11/2021 08:39

And?  It isn't against the rules.  I hope more members admit to doing it!

Rocky 2 buckets replied on 09/11/2021 08:45

Posted on 09/11/2021 08:39 by mbee1

And?  It isn't against the rules.  I hope more members admit to doing it!

Posted on 09/11/2021 08:45

You are a rare individual mb👍🏻👏🏻👏🏻, you have open honesty, as you say you haven’t broken rules at all so have no concerns nor are you selfish. If more had your level of honesty these conversations & complaints wouldn’t need airing so often.

mbee1 replied on 09/11/2021 09:00

Posted on 09/11/2021 09:00

At the end of the day whatever system the club introduce some members will like and some members won't.  If you don't like it you can walk with your feet but most members won't - They'll just whinge about it on here. I've used the fact that i don't have to pay a deposit to my advantage, particularly on a "honeypot" site.. I've not broken any rules.

We all know there are too many people chasing too few pitches.

mbee1 replied on 09/11/2021 09:02

Posted on 09/11/2021 09:02

You wouldn't book a holiday abroad, a ferry, a cottage without paying a sizeable non refundable deposit.  Why should the Club be any different.

Yes it will make me think of when and where I book.

JohnM20 replied on 09/11/2021 09:07

Posted on 09/11/2021 08:26 by EmilysDad

I'm off to selfishly book as many days as I can for sometime next year before the deposits come into play  ..... just in case I might want to go away .... after all it's in the rules!!! 

Posted on 09/11/2021 09:07

It might be within the rules but is it within the 'spirit' of club membership?

I've recently booked up for next April and again for June. I have had to pay a deposit of £40 for one week in April and 50% for a two week stay in June. I'm not complaining as my holidays will seem that much cheaper come the time.

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