Web problems

Harry

We discussed this in another thread. When bring up the availability page it needs to refresh to show you what is available. This is being very slow at the moment. I have just tried on my laptop and if you use F5 to  refresh it seems to work.

David

nothing changes if nothing changes ..... and obviously the club has done nothing to change anything!

Perhaps too many members are trying to book a staycation, because they don't want to risk going abroad, so the system is grinding to a halt.

Maybe, as a result, the club is trying to reduce the numbers by upsetting as many as possible in the hope that we will go away?

(Deleted User?)

Still as bad this morning. As it’s the weekend I assume nothing is likely to be done until Monday.☹️ On the Plus side the App seems to be working OK.😀

Thanks David but no luck. Using my laptop the F5 took me back to the, "where do you want to go" screen.

This morning the App on my phone seems ok

Took me a frustrating hour last night to book two nights at Exeter. In the end I resorted to Live Chat. Agent on there was very good, came back to say that the website was having issues. While I thought I hadn’t booked anything at all, it in fact came up with two bookings for the same Site and period🤷‍♀️ Kind agent sorted things for me. There are likely to be some annoyed and frustrated folks over this weekend.

It gets better🙄 as well. I had an email from Club informing me that our new Membership card might be delayed for our renewal, so as it falls while we are away, I have downloaded App and hope this will be enough for Wardens/CL owners as we tour. 

"Took me a frustrating hour last night to book two nights at Exeter."

Crikey TDA you are certainly a man with patience I packed in after 10 mins.

Re membership card on the app. It's an exact copy and as it is on the official App it should be ok

Same here.

I need to change a booking in October, can't do it, the site bookings aren't working. If I press refresh I lose the page and am back to square one. I've cleared my own browser history/cache.

Is there any feedback from the club on this situation?