Unstable internet connections today (20/07/16)

replied on 20/07/2016 12:50

Posted on 20/07/2016 12:50

The user and all related content has been Deleted User

richardandros replied on 20/07/2016 13:36

Posted on 20/07/2016 13:36

Thanks DD - I'm a Plusnet customer and although my connection is OK, this might explain why an email sent to me at 0950 yesterday didn't arrive until 1610 - and an email sent twice - first on the 14th and then repeated yesterday is still out there in the ether somewhere!

DavidKlyne replied on 20/07/2016 14:51

Posted on 20/07/2016 14:51

First thing this morning my Plusnet connection was a bit intermittent. This morning in JL I couldn't connect to their internet either and was told they were experiencing problems. 

David

JVB66 replied on 20/07/2016 15:05

Posted on 20/07/2016 15:05

It was very unpridictable earlier logging on to here was much slower than normall although it does buffer a lot at times ,thought i had said something out of orderWink

JVB66 replied on 20/07/2016 18:49

Posted on 20/07/2016 18:49

move house to a better connected area? Laughing

...That would have been a problem as it effected large areas of EnglandWink

SteveL replied on 20/07/2016 20:13

Posted on 20/07/2016 20:13

This is where CT comes into its own. I thought it was just our connection. Rebooted the hub this morning which seemed to improve it . Then every thing slowed up when I was trying to buy something. Seems OK now. Went onto the BT website didn't see any info re problems, but perhaps I missed it.

bandgirl replied on 20/07/2016 23:08

Posted on 20/07/2016 23:08

I had problems getting anything with our BT Infinity this morning. I had to use my phone, turn off WiFi, and use 3G to look at what I needed. Seems OK now, though.

SteveL replied on 21/07/2016 09:29

Posted on 21/07/2016 09:29

Looks like there are problems again. Although very site specific. BT's own site very slow to get and nothing mentioned. CC impossible to load, although fine on 3G. Met office loaded quickly and works well. I assume it is a specific server that is at fault.

SteveL replied on 21/07/2016 09:52

Posted on 21/07/2016 09:52

Just found a report from Sky News saying they experienced problems with an Internet site in London yesterday, but the problem was sorted out. Does not seem so to me, having to use CT on 3G because it will not load. However, the aerial photos in Google load as fast as ever. Very Strange.

richardandros replied on 21/07/2016 10:33

Posted on 21/07/2016 10:33

Just checked the Plusnet website - here is the message posted this morning, under Service Status:

We’re sorry that some customers are having problems connecting to some internet services this morning. 


One of our internet connection partners in the docklands has suffered a substantial power failure. This is affecting BT and other providers. 

We are redirecting traffic to reduce the impact on customers. Engineers are on site and are fixing the problem.  

Kind Regards, 

Customer Support

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