Posted on 02/09/2017 17:45
Got back to caravan about 3.45pm. Picked up tablet about 4pm to look at this caravan forum as I had not been on for a week. Was having trouble reading posts and had to keep cranking up magnification.l kept thinkIng that I did not remember a problem when viewing the site on the tablet 6 weeks ago. An hour later as church bells chimed 5pm I realised that I was still wearing distance glasses
Alan
2 people like this
Posted on 10/09/2017 15:56
TF
At the end of the day it is your money and I am sure your new Miele will be excellent and the retailer you buy it from will be equally happy
When we buy a new electrical appliance we always have a look at the Miele's but tend to reach the conclusion that for us the extra is not really worth it for us. But unlike yourself we have not had the same issues fortunately and found over the years Bosch products have provided us with reliability.
David
Posted on 02/09/2017 17:45 byGot back to caravan about 3.45pm. Picked up tablet about 4pm to look at this caravan forum as I had not been on for a week. Was having trouble reading posts and had to keep cranking up magnification.l kept thinkIng that I did not remember a problem when viewing the site on the tablet 6 weeks ago. An hour later as church bells chimed 5pm I realised that I was still wearing distance glasses
Alan
Posted on 10/09/2017 00:59 by tigerfishDK, Then sadly we must disagree! I will only accept 1st class engineering. That is what I pay for. On this occasion Bosch failed me, and the very least I will accept is an acceptance of that failure.
Failure to do that must mean that I cannot use them again. A £50 voucher means nothing against customer confidence. I have already ordered a new Miele!
TF
Posted on 11/09/2017 00:44
If I can find it, your welcome to it, but I think we ditched it once it became clear that Bosch didn't want to even recognise that we had a legitimate beef!
But surely even I would only expect the voucher to apply against a similar item. i.e a tumble dryer!
Will have a look anyway!
TF
1 person likes this
Posted on 11/09/2017 00:44 by tigerfishIf I can find it, your welcome to it, but I think we ditched it once it became clear that Bosch didn't want to even recognise that we had a legitimate beef!
But surely even I would only expect the voucher to apply against a similar item. i.e a tumble dryer!
Will have a look anyway!
TF
Posted on 11/09/2017 00:44 by tigerfishIf I can find it, your welcome to it, but I think we ditched it once it became clear that Bosch didn't want to even recognise that we had a legitimate beef!
But surely even I would only expect the voucher to apply against a similar item. i.e a tumble dryer!
Will have a look anyway!
TF
Posted on 15/09/2017 12:15
Miele for me now. We bought a Miele washing machine after several Bosch models. It's been brilliant and has already lasted longer than the Bosch models. Very poor customer service from Bosch which, I have to say, is not expected from such a respected company.
Posted on 15/09/2017 12:15 by MerveMiele for me now. We bought a Miele washing machine after several Bosch models. It's been brilliant and has already lasted longer than the Bosch models. Very poor customer service from Bosch which, I have to say, is not expected from such a respected company.
Posted on 18/09/2017 10:23
Several Bosch models? In 49 years we have only had a total of 4 washing machines, the 4th one is only 4 years old.
Our first was a Philips, then an Electrolux, next a Blomberg, and now a Bosch.
Since 1972 we have had only 3 tumble dryers, and in the same time 4 dishwashers, seems we have been lucky with our machines!
Posted on 19/09/2017 16:41
The reason we didn't replace our then Miele washing machine, which was about 10/12 years old so not too bad for a washing machine that was well used, with another Miele was that it was going to cost £250 to replace the bearings. When we looked at the prices of the Bosch machines we probably had to add no more than a £100/£150 and that machine lasted as long as the Miele.
As an aside, when the guys were demonstrating the Miele machines they would take a 10p coin from their pockets and try and scratch the enamel which of course they singularly failed to do such was the quality of the finish. They wouldn't have done that with any other machine, even with a Bosch
David
Posted on 19/09/2017 19:09
I think it reasonable to replace appliances if they fail at a certain age, rather than trying to repair, say maybe if they are over 10-12 years old, as things have moved on and machines are now more efficient.
We were initially reluctant to dispose of our 29 year old oven, but the new one, an AEG, heats up much faster, yet uses less electricity, and has a few additional settings, so we are really pleased now that we did.
When our son got married, now 19 years back, we bought them a washing machine....a Bosch.....it is still going strong and has survived 2 children, and never had a thing wrong with it, we are surprised it has lasted so well!
