When is a rule not a rule?

Remember when the arrival time options started with 12:00-1400 and continued in two hour slots 14:00-16:00 etc? The earliest option now of 13:00-15:00 tells its own story.

and members are supposed to be alerted to earliest arrival times from that?

The plain fact is, no where on the booking confirmation does it say what the earliest arrival time is, end of.

peedee

I refer you to your own oft used line-it’s all out there(a lot of it) just Google it. I’m busy today I’m afraid so I can’t play☹️. It’s been a blast-you have a nice day👍🏻🙂

"and members are supposed to be alerted to earliest arrival times from that?"

The clue is that 13:00 is the earliest arrival time option shown so it wasn't "end of". 

But when you book, the earliest ETA  you can choose is 13.00. I have 2 upcoming bookings made many months ago,and in both cases I have received an email advising me of t he change of arrival time since the original booking.

Peedee

See below extract from my upcoming booking. Highlighted clearly states earliest arrival time:

Site Address : New Forest BH23 8EB
Arrival Date : 25 April 2022
Departure Date : 04 May 2022
Number of Nights: 9
Pitch Type : Serviced Pitch With Awning
No of Adults : 2
No of Children : 0
No of Infants : 0
19 April 2022
Dear Mr Hudson
The adventure begins..
Thank you for your booking, 
Important changes have been made to the way you arrive and stay with us on-site, please read via this link
http://www.camc.com/reopening before you travel.

Booking Details
Earliest arrival time is 13:00. We ask you to check in by 8pm. If on the day of travel you think you may arrive
after 8pm due to delays en route, please call the site staff who will advise if the site has a late night arrivals
area, and if there is space for you. Late night arrivals areas should only be used when agreed in advance with site
staff.

Personally I don’t think there is any excuse for not knowing the earliest arrival time, with the proviso that the information provided by the club is correct. However, not everyone gets these emails. We are signed up for them but still only get about 80%. It’s always worth a check online just before in case there are any details on anything that might make getting onto site difficult, such as tree cutting on the approach to Cirencester recently. It finished the day before our arrival, but entry onto site was not possible until 14:00 on the affected days.

Ref arrival times. I checked mine and the information was updated 19/04/22 on My Bookings. I think until recently there wasn't much information apart from the estimated arrival times. Now there is a large list to be checked through and I doubt some will click on the link unless it's highlighted. 

I've been checking mine as I know the local route has been closed due to tree felling and traffic news is included. 

It would be better if CAMC announced these improvements on the web site (apologies if they have?!)

After reading this thread, out of curiosity checked 2 upcoming bookings, both on here and confirmation e-mails.

1 made almost a year ago states earliest arrival time is 13:00.

1 made 4 weeks ago has no earliest arrival time stated.

Both have our chosen at the point of booking estimated arrival time, based on our travel arrangements planned by us, not to meet stated earliest arrival time. Those times can be changed by us if our travel plans change.

Perhaps we'll receive another e-mail before we travel detailing earliest arrival time. Or maybe not.

It won't detract from a lovely holiday camping, which is what this caravanning lark is all about, after all.

We have a CL booking coming up, but can't remember if there are any stipulations on arrival time.

A commercial site booking gives earliest arrival time, but as its a couple of hundred miles away we won't get there till well after that time. No point racing to meet a timetable, we're on an adventure after all.

It's here, but I've got to it through the My Bookings link

>Before you Travel<  LINK

Ref my previous post.