Smart Metering Trial

KieranBSMM replied on 05/04/2023 16:17

Posted on 05/04/2023 16:17

Exciting News! At Wyatts Covert Club Campsite we’re trialling Smart Metering, which means you will only pay for the amount of electricity you use during your stay.

The price quoted for bookings at this campsite excludes electricity (with campsite fees reduced accordingly) and we will only charge you for the precise amount of electricity you use during your stay.

This is something many members have been asking for and we’re really pleased to be able to trial it this year! Find out more at https://www.caravanclub.co.uk/smartmetering/ 

KjellNN replied on 18/04/2023 11:00

Posted on 18/04/2023 10:06 by DavidKlyne

At long last I have received a reply to my request for the price of metered electricity and this was the reply:-

Good Morning David,

Thank you for taking the time to contact the Club to share your suggestion. I have passed this to the appropriate staff, as well as other areas of the Club as part of our ongoing improvement. Due to the volume of feedback received, we are unable to offer a response.

If you have any further queries, please do not hesitate to contact me.


Kind Regards,

It seems a very strange reply given that all I asked for was a simple piece of information? Interestingly the reply came from a no-reply mailbox so make of that what you will!

David

Posted on 18/04/2023 11:00

That is a laughable reply to what I presume was a straightforward question?

Did you actually make any "suggestion"?

And how do you contact this person, as suggested, as I am sure you must have further queries?!

SteveL replied on 18/04/2023 14:00

Posted on 18/04/2023 14:00

It will be very interesting when the trial starts to look at feedback from site reviews. Perhaps they are going to try and get away without defining a price per Kw hour. Not sure if that is legal or not. You will be able to monitor the minute by minute cost online, so perhaps it is. Many folk don’t have a clue about Kw hours anyway and would just be looking at how much a day it costs them.

brue replied on 18/04/2023 14:09

Posted on 18/04/2023 14:09

I think after all the horrors of price rises many will know what KWH means...wink However the shock will be the difference between home rates and the now unknown CAMC rates. I really can't see how the club can get away without informing people, especially if someone asks them? I'm thinking of CLs etc where meters are used and I'm sure the owners would let you know if asked in advance.

I presume the CAMC have done guestimates regarding the pitch reductions but what is that based on, is there an average user out there? 

Tinwheeler replied on 18/04/2023 15:11

Posted on 18/04/2023 15:11

This is from the Ofgem regs which someone linked to earlier and substantiates the thoughts I posted way back in this thread. The last para applies to resale by metering.

 

SteveL replied on 18/04/2023 15:24

Posted on 18/04/2023 15:24

Thanks TW. I guess that means we will have to wait and see if anyone who uses the site posts the rate. As the rest of us aren’t actually purchasing it, I suppose we don’t have a right to be informed. Given that most folk will hook up to the electric, it is very poor they are not prepared to indicate the cost to anyone currently booking, who will have no option but the take part in the trial if they want electric.

Tinwheeler replied on 18/04/2023 15:32

Posted on 18/04/2023 15:32

It would perhaps be logical for the rate per kWh to be displayed at the point of sale, Steve. I can appreciate that the price could be different at each site but there’s no good reason, as far as I can see, for CAMC to employ obfuscation as they seem to be doing. Publish and be damned!

Hja replied on 18/04/2023 15:52

Posted on 18/04/2023 15:52

When you look at the site web page it is full of contradictions. There is a banner on the picture referring to metering, and in the spiel about the site there is a paragraph similar to the original post, but the rest is as normal I.e. pitch with ehu. Now I know that means hook up and not electricity but it isn’t until you get to the small print that it says electricity charged on top. There is no reference to reduced prices, it is just what it is plus electricity. The site map says electricity is included in the price! On the face of the page there is no reference to needing to register with websites or apps.  I would have thought that at this point in the trial the more information given before booking, the better.

Cornersteady replied on 18/04/2023 17:08

Posted on 18/04/2023 17:08

People keep saying that heating a non insulated awning is not environmentally friendly and/or not that good an idea, but is towing a caravan or driving a MH hundreds and/or thousands of miles environmentally friendly? Off topic but has been discussed a few times.

Or do people have some elastic sense of being environmentally friendly, yes my 'green' sense tells me that is ok, but I'll pass judgement on anything else past that point?

These are just some rhetorical question and I'm not going to enter into any debate about it it's just my point of view, but until people use LVs like in the photo, I'll really not going to pay much attention to anyone telling anyone else what they should be doing to be more environmentally friendly with a caravan/MH. I know I'm a bad person, or rather people may think that to be more accurate, but I'll live with that.  

To finish back on topic, if and when I use a site with metering I can assure you it will not make me more aware, environmentally and moneywise of my usage, I'll simply use what I need to enjoy my holiday, I don't have an awning anymore worth heating but if I did I would still use it. Just as much as I used a hot tub in just above freezing temperatures in December. Yes I'll be paying my 'own way' (I was before actually just like any all inclusive holiday and in the cottage) but that's a different matter to being environmentally friendly.

 

Cornersteady replied on 18/04/2023 17:12

Posted on 18/04/2023 17:12

I can only assume (and perhaps hope) that before the trial starts the cost of the electricity will be displayed somewhere?

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