Site Shops

Wherenext replied on 20/03/2023 18:56

Posted on 20/03/2023 18:56

Just read a review of Wirral CP site that mentions that the wardens are no longer able to sell basic goods from the reception. They told the reviewer that it was a H.O. management decision.

Is this a regular occurrence elsewhere as I've not seen it mentioned before and not being a regular attendee on club sites would not have come across it?

Should imagine it would affect some members more than others. 

 

 

dave the rave replied on 21/03/2023 12:18

Posted on 21/03/2023 07:19 by JollyKernow

Morning

So to run a site shop has always been a voluntary decision by the staff. Moving on, in the light of "Natasha's Law" we cannot sell any home made produce, only items that are prepacked. Moving on further any staff wishing to have a shop selling anything, be it papers, milk, accessories etc etc have to run it as their own business. It's a liability thing. Working hours will come into it soon a s well. In my opinion running even a small shop is labour intensive and the upfront cost at the start is a choker so I must admit it's quite liberating not having to run around on your rest days getting stock and sitting forever on the phone ordering stuff and actually to have a days rest. 

JK

Posted on 21/03/2023 12:18

As I recall,toilet fluid,tent pegs and the like are sold in the reception area at sites run by the more friendly club.

DavidKlyne replied on 21/03/2023 12:35

Posted on 21/03/2023 12:35

"Natasha's Law" whilst obviously important, probably only impacted on a few sites that sold home produced products, it doesn't apply to the majority of what was sold in site receptions. Talk about throwing the baby out with the bathwater! 

OK I accept that it is up to site staff whether they finance the sale of various items but like the old saying goes you have to speculate to accumulate. Whilst it might not be the case on the very small sites certainly on the larger sites there could be a good income from stocking a few basics as well as providing a service to members. 

My next question is what is happening to sites that have more comprehensive shops like Brecon, Hillhead and Poolsbrook? 

David

 

brue replied on 21/03/2023 13:24

Posted on 21/03/2023 13:24

I presume gas and van chemicals will not be available, perhaps maps will go too in case anyone gets lost...wink

brue replied on 21/03/2023 13:26

Posted on 21/03/2023 13:26

Natasha's law doesn't affect home made products etc although public liability can be taken out.

flatcoat replied on 21/03/2023 14:06

Posted on 21/03/2023 14:06

This sounds like the interpretation of GDPR which is often/almost always misunderstood and misapplied. I did notice when at Edinburgh site at Christmas there was next to nothing on sale, not even toilet chemicals which is surely a public health issue NOT having them?! Where does customer need and service come into the Clubs decisions? Other independent sites seem to cope with running a shop. Sounds like insurance lawyers typical ‘the answer is no’ approach to risk. How about those who have allergies taking responsibility themselves? I have health issues that limit my diet but I don’t pass responsibility onto the shop or restaurant. 

moulesy replied on 21/03/2023 15:02

Posted on 21/03/2023 15:02

Could be argued of course that it provides a great opportunity to get off site and support local businesses that could probably do with the custom! wink

Wherenext replied on 21/03/2023 15:38

Posted on 21/03/2023 15:38

What I would like to know is whether the staff will be selling equipment commensurate with touring, namely toilet cleaning fluids, loo paper, electric cables, tv leads, awning pegs etc.

As a person who has to keep away from certain food products I'm more than aware of checking the products contained in food so that aspect is on me as well as the supplier. In response to a post mentioning CLs and food then we have stayed at numerous sites where the hosts have provided a welcome pack, usually home made cake or scones, and I have always informed them when booking that, whilst appreciated, I wouldn't be able to accept them. The same happens with cottages that we hire. We have bought items such as fruit and home made preserves and even their own farm produce where available from CLs and have been grateful for it.

Similarly I have found several Independent sites that seem quite happy to have a small shop for essentials.

This does seem overkill. As DK alluded to, baby and bath water spring to mind.

RedKite replied on 21/03/2023 15:46

Posted on 21/03/2023 15:46

We were at Merrose Farm last May the staff did have a good basic shop on site including packed scones jam and small pots of cream, ice creams and they sold gas and some toilet fluids no tv leads as not needed as we had good local reception, but the club do supply some of toilet fluids, awning/tent pegs.

Cornersteady replied on 21/03/2023 15:56

Posted on 21/03/2023 15:56

From my perspective 'shops' at the office were nice and certainly I used them very occasionally for something we had run out of, usually milk, and more often for ice creams, but having said that I never considered it in any way an essential part of a club site. 

If they are not going to be there then we'll manage.  

Wherenext replied on 21/03/2023 16:02

Posted on 21/03/2023 16:02

I quite agree CS. Ours usually consisted of an ice-cream. 

I do think that almost everything missing/broke/forgotten can wait until you can get off site. I mentioned in the OP that it might affect some and the Reviewer was a Motorhomer so I suppose if you don't like taking the unit off site it would inconvenience you.

However you really shouldn't forget the tea, that's almost a criminal offence in my book.

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