Refunds on Deposits
26 replies
replied on 28/01/2023 11:17
Posted on 28/01/2023 11:08 by billnkUPDATE: filled my chargeback application in yesterday, provided copy of the cancellation notice, card refunded by by card company this morning. Guess C&MC will need to explain themselves to the card company now. Thanks again to Tinwheeler and Arch for pointing this process out. At least we know we have fallback position if C&MC can't get their act together.
brue replied on 28/01/2023 11:35
Posted on 28/01/2023 11:08 by billnkUPDATE: filled my chargeback application in yesterday, provided copy of the cancellation notice, card refunded by by card company this morning. Guess C&MC will need to explain themselves to the card company now. Thanks again to Tinwheeler and Arch for pointing this process out. At least we know we have fallback position if C&MC can't get their act together.
Posted on 28/01/2023 11:35
If you are a credit card user that's good to hear. 
edit I see there is a voluntary chargeback scheme for other card users https://www.moneyhelper.org.uk/en/everyday-money/credit-and-purchases/how-youre-protected-when-you-pay-by-card
brue replied on 28/01/2023 11:47
Tinwheeler replied on 28/01/2023 12:48
Posted on 28/01/2023 11:08 by billnkUPDATE: filled my chargeback application in yesterday, provided copy of the cancellation notice, card refunded by by card company this morning. Guess C&MC will need to explain themselves to the card company now. Thanks again to Tinwheeler and Arch for pointing this process out. At least we know we have fallback position if C&MC can't get their act together.
Tammygirl replied on 28/01/2023 12:51
Posted on 28/01/2023 12:51
I've no experience of getting money back from this club but I have twice now had to cancel a booking (within the time limits) with the other club.
Both times I have had to phone to do so, however the refund was done there and then and back in my account promptly.
Maybe that's the best way to do it with CAMC until they get their act together (if ever)
billnk
Caravanner