Pricing in the directory and online
436 replies
Tammygirl replied on 26/12/2018 16:13
Posted on 26/12/2018 15:27 by DavidKlyneTG
I think you last para confirms my point I make that there should be no prices in the site directory. Comprehensive price information is available to members who can either write or phone for the price supplement which is clearly what they need if they don't use the internet. Perhaps there is a mechanism available for members to opt into receiving this information but no doubt that is via the internet. To me making a phone call and waiting for a response to order said supplement is a complete waste of time.
I know there are people as you describe who seemingly want nothing to do with the internet. An example is the lady whose job I took on when she retired. This lady is intelligent and was previously the General Managers secretary but to this day shies away from the internet. We met at a pensioners dinner the other day and I tried to show her what my smart phone was capable of. Unfortunately there was a barrier there that would not allow the wonderful world of the internet in. I expect she, and her husband, have the same attitude as the people you mention where you live. Perhaps nothing will convince them but they are the ones with the narrow minded view of life not the rest of us that realise that the internet offers wonderful opportunities. What I don't understand is where they have been for the past 20 years?
David
Posted on 26/12/2018 16:13
DK I take offence at some of your remarks.
To call people narrow minded just because they prefer not to have anything to do with the internet.
To me making a phone call and waiting for a response to order said supplement is a complete waste of time.
How would these people know what the price was if it wasn't in the book and there wasn't a price list available to them. The only option is to make a phone call and ask for it.
I was under the impression that as a member these were the things that I and other members should expect for the £52 a year fee.
8 people like this
replied on 26/12/2018 17:02
Posted on 26/12/2018 17:02
I started making greater use of the internet 20 years ago purely because I was running a singles group and it was useful for event planning.
I now use the internet a lot in my spare time purely because I dislike TV greatly and with just one eye working I find reading books tedious.
brue replied on 26/12/2018 19:05
Posted on 26/12/2018 19:05
All chocolate log and Christmas trifled out I've just been reading the last few pages on here and wondered if I wasn't an internet user what I would learn about pricing from the new handbook. I began to think it was a lost cause, but several pages in on pages 28/9 under club site pricing it directs non internet users to contact the club for a price list. So all's well, the alternative has been relayed to the readers. 
nelliethehooker replied on 26/12/2018 19:45
Posted on 26/12/2018 12:00 by TinwheelerThere would be no great change from present, Steve, other than a bit more paper because someone decided the sites directory is not the correct place to list site prices.
The club sites are the very core of the club’s operations and to not issue a comprehensive publication concerning those sites is beyond my comprehension.
In my view, a price list should be sent to all members as it is an essential piece of information. Let those who don’t require it opt out but the club shouldn’t put obstacles in our way.
Anyway, if sending to all does incur extra costs, these can soon be recouped by shoving a few stair lift ads in with the price lists!
Posted on 26/12/2018 19:45
Well said TW. I still think that there are a lot more members who use the site directory than some members on here think. The SD and map are essential pieces of kit for the touring that we do. It's so much easier to compare what facilities are available and at what price in a certain area without changing continually from one site to another.
I agree that there should be an opt out for those that don't want the SD and map, with a separate price list if that's the way the club wants to go, and not an opt in.
1 person likes this
nelliethehooker replied on 26/12/2018 19:47
Posted on 25/12/2018 21:44 by JVB66A call to EGH will get a hard copy sent to your address with next years prices the same as it it has been for the 2018 prices,that were not in the directory
baileyvanman replied on 26/12/2018 21:06
Posted on 26/12/2018 15:27 by DavidKlyneTG
I think you last para confirms my point I make that there should be no prices in the site directory. Comprehensive price information is available to members who can either write or phone for the price supplement which is clearly what they need if they don't use the internet. Perhaps there is a mechanism available for members to opt into receiving this information but no doubt that is via the internet. To me making a phone call and waiting for a response to order said supplement is a complete waste of time.
I know there are people as you describe who seemingly want nothing to do with the internet. An example is the lady whose job I took on when she retired. This lady is intelligent and was previously the General Managers secretary but to this day shies away from the internet. We met at a pensioners dinner the other day and I tried to show her what my smart phone was capable of. Unfortunately there was a barrier there that would not allow the wonderful world of the internet in. I expect she, and her husband, have the same attitude as the people you mention where you live. Perhaps nothing will convince them but they are the ones with the narrow minded view of life not the rest of us that realise that the internet offers wonderful opportunities. What I don't understand is where they have been for the past 20 years?
David
Posted on 26/12/2018 21:06
David, like TG I take offence at your comments, and I'm not easily offended!
Perhaps it is you that is narrow minded as all you can see is internet, internet, internet!!! Are you frightened if we don't use the internet you will be out of a job?
I do use the internet to book sites and it is immensely useful for changing existing bookings as my plans alter but, initially I like to sit back in my armchair, with the sites directory and a price list in front of me and browse and formulate my next trip in comfort before turning to the internet to book said trip.
The prices should be at least in a separate booklet, (I know the sites price booklet is available to order) but should be sent automatically and for the members who spend 95% of their lives peering into a device of their choice, they can opt out of the separate price list if they so wish!
2 people like this
JVB66 replied on 26/12/2018 21:16
Posted on 26/12/2018 19:47 by nelliethehookerJVB, I've already ordered a copy by e-mail to the Site Team. I've no idea if either it or the Site Directory has arrive yet as we won't be home until the middle of next month....we our caravanning!!
baileyvanman replied on 26/12/2018 21:38
Posted on 24/12/2018 23:29 by TinwheelerYou do know the price at the point of booking, though. You won’t turn up at reception and get a nasty surprise.
Check out the maze that is C&CC’s pricing ‘structure’ if you want to see a real puzzle.
Posted on 26/12/2018 21:38
Tw, I agree to a point but you should be able to work out the price before you get to the point of booking.
I have to agree about your comments on C&CC pricing (dis) 'structure'
Never had anything to do with the C&CC before but after receiving the new CC directory I had a look on the C&CC website to see what was on offer. I compared a couple of sites of both clubs in close proximity to one another and while generally C&CC sites worked out cheaper, as well as annual membership being less, the pricing structure was such that Einstein would struggle to fathom it out! I have to admit though I have only seen the C&CC pricing structure online. I have no idea what information might be carried in their Sites Directory.
Tinwheeler replied on 26/12/2018 21:57
Posted on 26/12/2018 21:38 by baileyvanmanTw, I agree to a point but you should be able to work out the price before you get to the point of booking.
I have to agree about your comments on C&CC pricing (dis) 'structure'
Never had anything to do with the C&CC before but after receiving the new CC directory I had a look on the C&CC website to see what was on offer. I compared a couple of sites of both clubs in close proximity to one another and while generally C&CC sites worked out cheaper, as well as annual membership being less, the pricing structure was such that Einstein would struggle to fathom it out! I have to admit though I have only seen the C&CC pricing structure online. I have no idea what information might be carried in their Sites Directory.
Posted on 26/12/2018 21:57
Bear in mind, BVM, that we were discussing DK's earlier post in which he said "You are only ripped off if you don't know the consequences of the price before you buy" which was why I said we know the price before we turn up to pay. However, I do agree with you.
C&CC - let’s not even think about their minimum stay periods for booking or the complete long winded nonsense of having to deal with the call centre to amend bookings. I do use them on occasion when it suits as their sites can fill in gaps but, generally, you can’t beat this club's booking system. I can’t remember what pricing info was in the last sites directory - it’s in the van and as it's now 10pm on Boxing Day.…😗
baileyvanman replied on 26/12/2018 22:21
Posted on 26/12/2018 21:57 by TinwheelerBear in mind, BVM, that we were discussing DK's earlier post in which he said "You are only ripped off if you don't know the consequences of the price before you buy" which was why I said we know the price before we turn up to pay. However, I do agree with you.
C&CC - let’s not even think about their minimum stay periods for booking or the complete long winded nonsense of having to deal with the call centre to amend bookings. I do use them on occasion when it suits as their sites can fill in gaps but, generally, you can’t beat this club's booking system. I can’t remember what pricing info was in the last sites directory - it’s in the van and as it's now 10pm on Boxing Day.…😗
Posted on 26/12/2018 22:21
Agree with you once again TW.
I omitted to mention the C&CC minimum stay periods, 'cos I forget about that bit!
Despite my grumbling on this thread I admit my foray into the C&CC website has been a bit of an eye-opener and puts the CC in a good prospective. Don't get me wrong though, I will still 'bellyache' about the lack of transparency of pricing in the new Sites Directory and Handbook and the ever increasing nightly site fees, after all, us troops have to keep the Generals on their toes!
It's now 10:20pm on Boxing Day so TW, get your head down, preferably in your MH, and sleep off the excesses of the last two days!
This topic has been locked, no new replies can be added.
charlie25
Caravanner