Price increases after booking confirmation

obbernockle replied on 15/08/2022 20:45

Posted on 15/08/2022 20:45

We booked in December 2021 a club site for 5 nights December 2022. We received a confirmation email quoting the price of £204.

My Booking showed the price confirmed originally, but at some stage has been increased in line with today's advertised prices, to £213.50.

Is that normal policy? To advertise and sell at a price and then raise the price? It doesn't seem fair to me.

Tinwheeler replied on 17/08/2022 16:34

Posted on 17/08/2022 16:15 by obbernockle

Ah yes! I completely forgot about that. That'll be what it is. Thanks Tinwheeler.

Posted on 17/08/2022 16:34

No worries👍🏻. It gave us chance to dust off a few other things along the way😀

Cornersteady replied on 17/08/2022 17:33

Posted on 17/08/2022 16:15 by cyberyacht

I thought the object was to reduce electricity consumption on sites. CAMC don't seem to be doing anything practical to encourage it. Offering a non EHU option would do so whilst still enabling others who want it all can do so. No impingement on members facilities that I can see.

Posted on 17/08/2022 17:33

Well they do, solar panels for one.

There is a rather obvious flaw in your argument, you're assuming there will be hordes of people who come to club sites and opt out of EHU. But if I recall correctly when this is/has been offered on CCC sites and others hardly anyone takes that option up? Personally I think people who choose to come to club sites (I know that is rather puzzling to you) want a certain package. If not why do they come to club sites in such large numbers? They know the setup and prices before hand yet keep coming back for more, doesn't that tell the club and you this is what people want?

Of course if people are as keen as your yourself to save energy there is nothing to stop them not using EHU at all?

The bottom line is that on club sites this is not an option, and if that is what one is after then one has to look elsewhere.

As I said before you state that CLs should be 'basic' site (no matter what their users and owners want) and now even though you don't use club sites at all and probably wouldn't even if all your suggestions ate implement (?) you're saying what should happen on club sites? It looks like, with due respect, touring has to be your way or not all at?

Why not let people decide for themselves?

 

JVB66 replied on 17/08/2022 18:01

Posted on 17/08/2022 18:01

There was an area power outage while we were at FM a couple of weeks ago ,when power was first lost there was a rush of members to their bollards to see if they had overloaded. ,,  followed. by a deluge. of members heading to the office to see what the problem was and how long it would be off, 

It seems that the umbilicle lead is now more of a necessity. as most I would think CLs are finding , than the few who think they can do without

cyberyacht replied on 18/08/2022 10:06

Posted on 18/08/2022 10:06

I wonder how many will be exploring the possibilities of solar & lithium when the rapidly escalating energy costs mean your EHU pitch will set you back £60-70 per night.

cyberyacht replied on 18/08/2022 10:11

Posted on 18/08/2022 10:11

Corners wrote "Why not let people decide for themselves?"

That's my whole point, I can't decide for myself whether I want to pay for EHU or not. If it is compulsory then is it any wonder that people take a  "fill yer boots" approach to electricity consumption. Your, somewhat disappointing but not unexpected, response of "If you don't like it, go elsewhere" does not address the underlying issue.

Cornersteady replied on 18/08/2022 10:27

Posted on 18/08/2022 10:11 by cyberyacht

Corners wrote "Why not let people decide for themselves?"

That's my whole point, I can't decide for myself whether I want to pay for EHU or not. If it is compulsory then is it any wonder that people take a  "fill yer boots" approach to electricity consumption. Your, somewhat disappointing but not unexpected, response of "If you don't like it, go elsewhere" does not address the underlying issue.

Posted on 18/08/2022 10:27

I can't decide for myself whether I want to pay for EHU or not 

Really why not? just don't use club sites, or just don't plug in that EHU. But as you don't use club sites the decision you have to make is non existent, or are you saying you would start using club sites? 

But there's only an underlying issue for you CY as you keep posting about it and which you keep pushing for some reason even though you have no intention of using club sites? Maybe, just maybe, and however puzzling to you they want that setup?

Many thousands, hundreds of thousands, choose club sites times after time with no problems with this underlying issue, they simply turn up and enjoy their holiday why not let them decide rather than you? 

Your option would be to remove one choice, at the moment there are club sites that have EHU included, sites where you can opt out (very few you'll admit compared to most), sites with metering... You want to remove one, and one which you don't use.

young thomas replied on 18/08/2022 10:35

Posted on 18/08/2022 10:35

...and yet the note regarding its soaring electric prices (and the suggestions on reducing usage) was from the club itself. But its solution is to just brace customers for increased pitch prices. Hardly inventive.

we've done a few THS site this year without ehu and are as comfortable without as with, especially as the prices are rock bottom at around a tenner a night.

Some folk do seem to think that EHU is vital as water boiled with an electric kettle is 'better/different' than that with a kettle on a gas hob. One thing is for sure, it's mightily more expensive of you 'simply have to have' and pay for hook up.

im also sure there must be something about how phones charged with a mains charger differ from those charged with a 12v USB socket. I've tried to find out what it is but I'm darned if I can.

the club could easily 'do a bit' for reducing its overall electric bill by offering a non EHU option. I realise they wouldn't actually save money (due to reselling rules) but surely reducing demand through customers who have solar would be a good thing?

the thing is, the club doesn't really do change or choice, it likes to sell the same expensive package to all and they certainly don't want some customers complaining about getting a pitch cheaper than others. Just not in the business model.

so usage rises, costs rise and 'the model' will spit out more of these emails periodically to brace members for the next round of price rises.

 

Cornersteady replied on 18/08/2022 11:06

Posted on 18/08/2022 10:35 by young thomas

...and yet the note regarding its soaring electric prices (and the suggestions on reducing usage) was from the club itself. But its solution is to just brace customers for increased pitch prices. Hardly inventive.

we've done a few THS site this year without ehu and are as comfortable without as with, especially as the prices are rock bottom at around a tenner a night.

Some folk do seem to think that EHU is vital as water boiled with an electric kettle is 'better/different' than that with a kettle on a gas hob. One thing is for sure, it's mightily more expensive of you 'simply have to have' and pay for hook up.

im also sure there must be something about how phones charged with a mains charger differ from those charged with a 12v USB socket. I've tried to find out what it is but I'm darned if I can.

the club could easily 'do a bit' for reducing its overall electric bill by offering a non EHU option. I realise they wouldn't actually save money (due to reselling rules) but surely reducing demand through customers who have solar would be a good thing?

the thing is, the club doesn't really do change or choice, it likes to sell the same expensive package to all and they certainly don't want some customers complaining about getting a pitch cheaper than others. Just not in the business model.

so usage rises, costs rise and 'the model' will spit out more of these emails periodically to brace members for the next round of price rises.

 

Posted on 18/08/2022 11:06

Do members need to be braced BB?

You're making it sound as this is like home electricity prices going up, or fuel prices, food prices, something one has to pay for in some way and people have to brace themselves for the rise.

However with club sites this isn't the case at all, there is no bracing needed, using club sites isn't a must have item is it? Just like you say you do they will stop using them, use cheaper sites and as you say there are plenty out there (and of course many that are more expensive than club sites as you know yourself) ... and that's another point.  

it likes to sell the same expensive package to all 

indeed it does, why is that strange? what is wrong with any company doing that? 

Of course what you miss off is that it manages to sell these (in your eyes) expensive  packages time and time again and year in year out. On the club sites I've been on I've actually seen things even busier than in previous years. So maybe, just maybe people want to come on club sites. It's a business model that appears to work very well indeed.  

JVB66 replied on 18/08/2022 11:12

Posted on 18/08/2022 10:35 by young thomas

...and yet the note regarding its soaring electric prices (and the suggestions on reducing usage) was from the club itself. But its solution is to just brace customers for increased pitch prices. Hardly inventive.

we've done a few THS site this year without ehu and are as comfortable without as with, especially as the prices are rock bottom at around a tenner a night.

Some folk do seem to think that EHU is vital as water boiled with an electric kettle is 'better/different' than that with a kettle on a gas hob. One thing is for sure, it's mightily more expensive of you 'simply have to have' and pay for hook up.

im also sure there must be something about how phones charged with a mains charger differ from those charged with a 12v USB socket. I've tried to find out what it is but I'm darned if I can.

the club could easily 'do a bit' for reducing its overall electric bill by offering a non EHU option. I realise they wouldn't actually save money (due to reselling rules) but surely reducing demand through customers who have solar would be a good thing?

the thing is, the club doesn't really do change or choice, it likes to sell the same expensive package to all and they certainly don't want some customers complaining about getting a pitch cheaper than others. Just not in the business model.

so usage rises, costs rise and 'the model' will spit out more of these emails periodically to brace members for the next round of price rises.

 

Posted on 18/08/2022 11:12

With what is being paid for new RV/LVs these days what is expensive? and there still seems to be a healthy. market for themsurprised

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