Price increases after booking confirmation

obbernockle replied on 15/08/2022 20:45

Posted on 15/08/2022 20:45

We booked in December 2021 a club site for 5 nights December 2022. We received a confirmation email quoting the price of £204.

My Booking showed the price confirmed originally, but at some stage has been increased in line with today's advertised prices, to £213.50.

Is that normal policy? To advertise and sell at a price and then raise the price? It doesn't seem fair to me.

Tinwheeler replied on 16/08/2022 09:05

Posted on 16/08/2022 08:49 by

So you agree 👍.

Thanks for the clarification 😀.

Posted on 16/08/2022 09:05

I'm glad you can see how the VAT reduction benefited businesses but not necessarily customers due to the reduction not always being passed on. At that point, CAMC did the right thing by its members rather than pocketing the difference.

SteveL replied on 16/08/2022 09:07

Posted on 16/08/2022 08:46 by watto64

The cut in vat did not reduce any profit the club should have made, it simply had a lower tax liability to pass via the VAT that customers pay. Business that did not pass it on simply made more profit from the customers.

The club have hiked prices to regain the money lost during lockdown not the loss of tax the customer pays. 

I dont mind prices increasing when i see value for money but one of the sites we visit have seen no investment in facilities, by which i mean improvement to toilets, stability of electrical supply at the pitch etc. and not spending it installing unused service pitches, glamping pods.

Posted on 16/08/2022 09:07

and not spending it installing unused service pitches

I would question wether they are underused. On the sites we stop on they are generally difficult to obtain and weekends accepted are normally well subscribed, despite there being plenty of standard pitches available. That’s even on all HS sites, so it can’t just be to guarantee surface type.

Surely the club are just providing what members have been asking for, plus making another £5 a pitch night.

Takethedogalong replied on 16/08/2022 11:07

Posted on 16/08/2022 11:07

I am sure that somewhere in the small print, it will say the Club can alter prices. It’s not the first time it has happened, we had a booking a couple of years ago to go to a cycling event, and the prices were raised after the initial price rise announcement. On that occasion, anyone with an existing booking got their stay at the original price.

Club is much more hard nosed about charges now. I wouldn’t be surprised to see yet another price rise this Autumn at those few sites that stay open over Winter. All depends on where electrical supply costs go🤷‍♀️

wedgy replied on 16/08/2022 11:15

Posted on 16/08/2022 11:15

I recall the VAT reduction was sold as a benefit to the Economy i.e.everyone in society. If theclub had withheld the reduction I'm pretty sure the membership would have revolted 😄

As for the Hospitality market the increases there were capitalism with a capital C   AKA GREED 😡

Takethedogalong replied on 16/08/2022 11:21

Posted on 16/08/2022 11:21

I don’t think most Members would be up in arms Wedgy. Most Members seem happy enough to go along with whatever the Club chooses to do, charge or change. 

 

brue replied on 16/08/2022 11:30

Posted on 16/08/2022 11:07 by Takethedogalong

I am sure that somewhere in the small print, it will say the Club can alter prices. It’s not the first time it has happened, we had a booking a couple of years ago to go to a cycling event, and the prices were raised after the initial price rise announcement. On that occasion, anyone with an existing booking got their stay at the original price.

Club is much more hard nosed about charges now. I wouldn’t be surprised to see yet another price rise this Autumn at those few sites that stay open over Winter. All depends on where electrical supply costs go🤷‍♀️

Posted on 16/08/2022 11:30

I think it's standard practice to add a clause that prices can be subject to alteration, the "company reserves the right" is usually found somewhere in the Ts &Cs.

Tinwheeler replied on 16/08/2022 11:36

Posted on 16/08/2022 11:30 by brue

I think it's standard practice to add a clause that prices can be subject to alteration, the "company reserves the right" is usually found somewhere in the Ts &Cs.

Posted on 16/08/2022 11:36

It's there somewhere along with words to the effect of it being the price at the point of payment being the contracted price.

wedgy replied on 16/08/2022 11:41

Posted on 16/08/2022 11:21 by Takethedogalong

I don’t think most Members would be up in arms Wedgy. Most Members seem happy enough to go along with whatever the Club chooses to do, charge or change. 

 

Posted on 16/08/2022 11:41

We are in York Rowntree Park shortly and I can tell you there are not many there who are happy to be paying 50 squid a night but most have a very specific reason to be there so have to bite the bullet. 

Takethedogalong replied on 16/08/2022 11:49

Posted on 16/08/2022 11:49

There you go😁 Folks moan, but they still go. We only stayed at YRP because we went to a specific event, and could safely take and leave our dogs on site. Mind we still grumbled at £27 per night. Nowadays, living only 45 minutes away, it’s far cheaper to drive there and back, and pay someone to dog sit for us🤣

At the moment, Club is enjoying a rosy period where more are staying in UK, buying a second hand (o even new) outfit, and it’s still cheaper than going into a UK hotel or cottage. Once World gets back to pre pandemic, and more folks head back overseas, some of the general holiday prices might change. We are still picking up some decent Winter break cottage prices, paid £250 last December for a cottage right on Hadrians Wall. Not worth dragging MH or caravan out for that price. 

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