New Site Booking System

DavidKlyne replied on 25/11/2021 11:54

Posted on 25/11/2021 11:54

The Club have released more details of the new Booking System here 

There are still finer details still to be arrived but the link (thanks Harry) sets out how the new system will work.

I have closed the previous thread on when we will get details of the new booking system and opened this one to allow comments specifically on the new system rather than discussing what they might be.

David

Rocky 2 buckets replied on 08/12/2021 23:44

Posted on 08/12/2021 23:18 by EmilysDad

 ... In fact, it is discriminatory against families and those with low incomes that will now have to find money up front.

I don't care one way or t'other re deposits, I try not to use club sites, but how is it discriminatory? 'Families & those with low incomes' pay deposits for their holiday just about everywhere else in the holiday industry. The money needs to be found sooner or later and it could be argued that it's similar to paying in instalments.

Posted on 08/12/2021 23:44

+1, when I was a family on low income my income fed us & put a roof over our heads. Until I’d worked myself into good jobs holidays were a dream. 

Cornersteady replied on 08/12/2021 23:56

Posted on 08/12/2021 23:18 by EmilysDad

 ... In fact, it is discriminatory against families and those with low incomes that will now have to find money up front.

I don't care one way or t'other re deposits, I try not to use club sites, but how is it discriminatory? 'Families & those with low incomes' pay deposits for their holiday just about everywhere else in the holiday industry. The money needs to be found sooner or later and it could be argued that it's similar to paying in instalments.

Posted on 08/12/2021 23:56

Yes agree (and under the new system you can pay by instalments after the deposit has been paid)

viatorem replied on 09/12/2021 07:52

Posted on 09/12/2021 07:52

All aimed at increasing occupancy levels at sites and therefore revenue, Like any hard nosed business. 

TandemTwo replied on 09/12/2021 08:10

Posted on 08/12/2021 23:18 by EmilysDad

 ... In fact, it is discriminatory against families and those with low incomes that will now have to find money up front.

I don't care one way or t'other re deposits, I try not to use club sites, but how is it discriminatory? 'Families & those with low incomes' pay deposits for their holiday just about everywhere else in the holiday industry. The money needs to be found sooner or later and it could be argued that it's similar to paying in instalments.

Posted on 09/12/2021 08:10

The deposit is a percentage of the total cost rather than a fixed administration fee ... so a family of 5 (who have no choice other than to book at peak times) have to find 20% of the total cost. As a couple, our deposit will be much less for the same period for the same administrative process. It also discriminates against those that are not in the privileged position of being able to afford to set up an account with The Bank of CAMC to hold their deposits. I think I speak for many members who have stayed loyal to the club because of ease of booking/amending/cancelling. Wherever we want to go, we seek out the nearest club site. We don't look at any other provider. This change  removes that loyalty. Who knows, it could be the best thing ... removing the USP removes loyalty so time to try new sites and new locations.

 

 

SteveL replied on 09/12/2021 08:12

Posted on 09/12/2021 07:52 by viatorem

All aimed at increasing occupancy levels at sites and therefore revenue, Like any hard nosed business. 

Posted on 09/12/2021 08:12

There may be an element of that, particularly in the colder months, when sites are not full. However, of late from May through to the beginning of October, even away from weekends and public holidays, there has been no shortage of takers. Suggesting that the majority of cancellations were rebooked.

Rocky 2 buckets replied on 09/12/2021 08:14

Posted on 09/12/2021 07:52 by viatorem

All aimed at increasing occupancy levels at sites and therefore revenue, Like any hard nosed business. 

Posted on 09/12/2021 08:14

That should fill you with happiness V, C&MC are planning to be around in the near & distant future as any company with a positive business model does๐Ÿ‘๐Ÿป

EmilysDad replied on 09/12/2021 08:19

Posted on 09/12/2021 08:10 by TandemTwo

The deposit is a percentage of the total cost rather than a fixed administration fee ... so a family of 5 (who have no choice other than to book at peak times) have to find 20% of the total cost. As a couple, our deposit will be much less for the same period for the same administrative process. It also discriminates against those that are not in the privileged position of being able to afford to set up an account with The Bank of CAMC to hold their deposits. I think I speak for many members who have stayed loyal to the club because of ease of booking/amending/cancelling. Wherever we want to go, we seek out the nearest club site. We don't look at any other provider. This change  removes that loyalty. Who knows, it could be the best thing ... removing the USP removes loyalty so time to try new sites and new locations.

 

 

Posted on 09/12/2021 08:19

...  both the family & the couple now have to find 100% of the total when they arrive, whether it's peak times or not

SteveL replied on 09/12/2021 08:19

Posted on 09/12/2021 08:10 by TandemTwo

The deposit is a percentage of the total cost rather than a fixed administration fee ... so a family of 5 (who have no choice other than to book at peak times) have to find 20% of the total cost. As a couple, our deposit will be much less for the same period for the same administrative process. It also discriminates against those that are not in the privileged position of being able to afford to set up an account with The Bank of CAMC to hold their deposits. I think I speak for many members who have stayed loyal to the club because of ease of booking/amending/cancelling. Wherever we want to go, we seek out the nearest club site. We don't look at any other provider. This change  removes that loyalty. Who knows, it could be the best thing ... removing the USP removes loyalty so time to try new sites and new locations.

 

 

Posted on 09/12/2021 08:19

They will have to find the balance of the cost before they arrive at the site, which will also be more than your fees, as there are more of them. Using your logic that would also be unfair.๐Ÿค”

Edit

You beat me to it ED๐Ÿ˜‚

cyberyacht replied on 09/12/2021 08:26

Posted on 09/12/2021 08:26

DK wrote "I think it would be useful to be able to download the site/cl directory as a PDF file which would enable the printing of individual pages as an when needed."

It would also have the advantage of being able to be updated as new CL's, phone numbers etc became available. Being downloadable it is also available offline, answering my previous complaint to CAMC on the absence of full information on site prices in the handbook.

I agree with NTH that a paper version of the SD is still desirable notwithstanding such a potential enhancement.

viatorem replied on 09/12/2021 08:30

Posted on 09/12/2021 08:14 by Rocky 2 buckets

That should fill you with happiness V, C&MC are planning to be around in the near & distant future as any company with a positive business model does๐Ÿ‘๐Ÿป

Posted on 09/12/2021 08:30

Yes, R  you have to have business sense to survive these days. Always been in favour of deposit system, perhaps the CL network will follow suit.

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