Posted on 25/11/2021 11:54
The Club have released more details of the new Booking System here
There are still finer details still to be arrived but the link (thanks Harry) sets out how the new system will work.
I have closed the previous thread on when we will get details of the new booking system and opened this one to allow comments specifically on the new system rather than discussing what they might be.
David
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Posted on 08/12/2021 09:43 by DavidKlyneI suspect for those for whom the current system worked and tended not to get involved with online discussions the news of the Club moving to a deposit system may have come as a bit of a shock. However many will be aware that the discussion on the fairness of the current system has been ongoing for several years and has centred around the ability to book sites through lack of availability. This was compounded, in my view, when the Club moved to the rolling year on year booking system. All this has been fed back to the Club by members over the years. Many suggestions have been put forward on how this might be remedied including some suggesting deposits should be taken on booking. I don't think any amount of tweaking of the current system would substantially improve the situation. So what options are the Club left with? They have obviously concluded that they only way to prevent speculative bookings and the resultant cancellation levels was to introduce deposits. That is where we are now and I doubt there is any going back on that.
David
Posted on 08/12/2021 09:54
I agree with what you post and the deed is now done ,as i was told just yesterday evening, much tweeking is still to be done.?
But it seems that the simple method of just extending the cancellation period of the current system did not fit with what was put on the table by some
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Posted on 08/12/2021 09:55
......another thought....
In the longer term, when we are all driving electric cars (!!!😉😉), will we all be looking for shorter journeys between sites (because of the need to recharge)? Therefore there may be a large turnover each day, and perhaps a greater need to book a series of sites... Club members will need to be able to adjust bookings to make the series work - there will need to be a system to 'make this work with deposits'.
David
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Posted on 08/12/2021 09:55 by DSB......another thought....
In the longer term, when we are all driving electric cars (!!!😉😉), will we all be looking for shorter journeys between sites (because of the need to recharge)? Therefore there may be a large turnover each day, and perhaps a greater need to book a series of sites...
David
Posted on 08/12/2021 09:43 by DavidKlyneI suspect for those for whom the current system worked and tended not to get involved with online discussions the news of the Club moving to a deposit system may have come as a bit of a shock. However many will be aware that the discussion on the fairness of the current system has been ongoing for several years and has centred around the ability to book sites through lack of availability. This was compounded, in my view, when the Club moved to the rolling year on year booking system. All this has been fed back to the Club by members over the years. Many suggestions have been put forward on how this might be remedied including some suggesting deposits should be taken on booking. I don't think any amount of tweaking of the current system would substantially improve the situation. So what options are the Club left with? They have obviously concluded that they only way to prevent speculative bookings and the resultant cancellation levels was to introduce deposits. That is where we are now and I doubt there is any going back on that.
David
Posted on 08/12/2021 10:04
100 percent agree David and I suspect the situation would only have got worse as more and more members abandoned their consciences and joined in the fray.
Judging by some other comments seen on another forum, at best many welcome deposits, at worst opinion is equally divided.
peedee
Posted on 08/12/2021 10:14
A further thought on the subject of "no shows" rather than late cancellations.
I understand that such a booking is held for 24 hours so cancellation by the Club occurs at, presumably, 8pm the day after the expected arrival. That being the case, there are two nights income that are lost as the pitch could not be re-let at "a minute to midnight". Perhaps the deposit level needs to be reconsidered.
Posted on 08/12/2021 10:04 by peedee100 percent agree David and I suspect the situation would only have got worse as more and more members abandoned their consciences and joined in the fray.
Judging by some other comments seen on another forum, at best many welcome deposits at worst opinion is equally divided.
peedee
Posted on 08/12/2021 10:23
It's no secret that I think that booking a pitch with surface type is long overdue - many will know my opinion about that. However, I do think 'deposits' is a double edged sword - possibly a problem when booking a series of sites - but it all depends on how this works in practice.
David
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Posted on 08/12/2021 09:48 by ArchI'm sorry I must be mistaken in thinking this discussion was opened for comments on the new system, apologies it must be for positive comments only, I had emailed the customer services before joining this discussion so I am well aware that nothing will be changed. I will take your advice and move on.
Posted on 08/12/2021 10:24
Why do you say for positive comments only? I'm not pro deposits and neither are many others. However, we recognise the club has chosen another route and see no sense in beating ourselves up about it so we accept the situation and go with the flow.
I think the idea of comments about the new booking system was to discuss the workings of it rather than an attempt to turn back the clock.
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Posted on 08/12/2021 10:14 by cyberyachtA further thought on the subject of "no shows" rather than late cancellations.
I understand that such a booking is held for 24 hours so cancellation by the Club occurs at, presumably, 8pm the day after the expected arrival. That being the case, there are two nights income that are lost as the pitch could not be re-let at "a minute to midnight". Perhaps the deposit level needs to be reconsidered.
Posted on 08/12/2021 10:46
Morning
Just FYI Cyber. If a member hasn't arrived at site or made contact their booking is rolled over to the next days arrivals. The next morning, if the said member isn't in the LNA (if the site has one) and still hasn't made contact then their booking is no showed. On sites with no LNA, if no contact etc the booking can be no showed after the eight pm cut off, so only one night is lost. It has been known in the past in the height of summer to let out a no show pitch at 8.30 pm to an off roader (my discretion).
On my site this season (174 days) we averaged 68% occupancy and had 4 no shows, 2 of those were non members. No idea how many late cancellations 'cos I've never been bored enough to count them (we do have the info but not the figures)
JK
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DavidKlyne
Motorhomer from Buckinghamshire