New Site Booking System

DavidKlyne replied on 25/11/2021 11:54

Posted on 25/11/2021 11:54

The Club have released more details of the new Booking System here 

There are still finer details still to be arrived but the link (thanks Harry) sets out how the new system will work.

I have closed the previous thread on when we will get details of the new booking system and opened this one to allow comments specifically on the new system rather than discussing what they might be.

David

TandemTwo replied on 07/12/2021 21:16

Posted on 07/12/2021 20:59 by JVB66
Content has been removed.

Posted on 07/12/2021 21:16

A U turn right now by the Club would engender way more loyalty than any 'availability because I couldn't be bothered to book early'.

Arch replied on 07/12/2021 21:31

Posted on 07/12/2021 21:31

The way the club works at the present is the most easy and flexible way of touring going I believe it works most of the time for all types of user on the odd occasion  we get a disappointment in booking what we want but always have the option of an alternative all done yourself on line no phone calls easy, if you think the new system will improve your pitch availability I think you're in for a disappointment..

Tinwheeler replied on 07/12/2021 21:51

Posted on 07/12/2021 21:31 by Arch

The way the club works at the present is the most easy and flexible way of touring going I believe it works most of the time for all types of user on the odd occasion  we get a disappointment in booking what we want but always have the option of an alternative all done yourself on line no phone calls easy, if you think the new system will improve your pitch availability I think you're in for a disappointment..

Posted on 07/12/2021 21:51

The time to make your voice heard is long gone, Arch. It’s now a done deal and it's time for us to accept it and move on. Otherwise, head/brick wall.

TandemTwo replied on 07/12/2021 22:02

Posted on 07/12/2021 21:51 by Tinwheeler

The time to make your voice heard is long gone, Arch. It’s now a done deal and it's time for us to accept it and move on. Otherwise, head/brick wall.

Posted on 07/12/2021 22:02

So ... there was a time, there was a method. So I ask again when, how, how many?

Arch replied on 07/12/2021 22:05

Posted on 07/12/2021 21:51 by Tinwheeler

The time to make your voice heard is long gone, Arch. It’s now a done deal and it's time for us to accept it and move on. Otherwise, head/brick wall.

Posted on 07/12/2021 22:05

Unfortunately I  like many others did not get the opportunity to make my voice heard, I do accept its a done deal but like all of us on this post l still have an opinion and whatever everyone's is for or against make your views known because as we know HO is aware of this post

Tinwheeler replied on 07/12/2021 22:24

Posted on 07/12/2021 22:24

Tandem and Arch, the move to deposits has been hinted at since at least the 2020 AGM. You could have made your views known to the club way back then and again at the 2021 AGM. There was plenty of opportunity.

You didn’t need to be asked but could at any time have voiced your opinions here, on FB, or by contacting the club. I’m afraid you have missed the boat but any dissatisfaction could now be addressed directly to the club via the Contact Us link.

Also, it is pointless to keep asking for specific numbers as neither I nor other posters know the answers.

 

DavidKlyne replied on 08/12/2021 09:43

Posted on 08/12/2021 09:43

I suspect for those for whom the current system worked and tended not to get involved with online discussions the news of the Club moving to a deposit system may have come as a bit of a shock. However many will be aware that the discussion on the fairness of the current system has been ongoing for several years and has centred around the ability to book sites through lack of availability. This was compounded, in my view, when the Club moved to the rolling year on year booking system. All this has been fed back to the Club by members over the years. Many suggestions have been put forward  on how this might be remedied including some suggesting deposits should be taken on booking. I don't think any amount of tweaking of the current system would substantially improve the situation. So what options are the Club left with? They have obviously concluded that they only way to prevent speculative bookings and the resultant cancellation levels was to introduce deposits. That is where we are now and I doubt there is any going back on that. 

David

DSB replied on 08/12/2021 09:46

Posted on 07/12/2021 16:04 by Navigateur

Back to the new booking system now.  What we are not being told is how many of these "cancelled" bookings are replaced by another booking at the same or different Club site for different dates.  If we were told that, there could be a quite different spin put on the figures.

Posted on 08/12/2021 09:46

Agree.. ...I've 'cancelled bookings' and booked an alternative site on the network for the same dates.  It's really a 'changed booking' but it comes up as cancelled followed by a new booking.

I've also changed/cancelled bookings in the process of planning an extended touring period.....  e.g. adding or taking away nights from one site when the next site doesn't have the exact dates available.

I hope I'm right (but may not be), but it is my understanding that, eventually, it will be possible to plan going to a series of sites on the network adjusting the bookings in the planning stage, then to book all the sites in the chain at one go, so that a 'continuous plan' will work .  Not sure how exactly this will work, but it could very well be a problem for someone booking a selection of Club sites and non-Club sites.  In the past, when I have done this, I have been able to use Club sites to adjust lengths of stay to fill any gaps.  Not sure how all this will work with deposits in the mix...  No doubt time will tell....

David

Arch replied on 08/12/2021 09:48

Posted on 07/12/2021 22:24 by Tinwheeler

Tandem and Arch, the move to deposits has been hinted at since at least the 2020 AGM. You could have made your views known to the club way back then and again at the 2021 AGM. There was plenty of opportunity.

You didn’t need to be asked but could at any time have voiced your opinions here, on FB, or by contacting the club. I’m afraid you have missed the boat but any dissatisfaction could now be addressed directly to the club via the Contact Us link.

Also, it is pointless to keep asking for specific numbers as neither I nor other posters know the answers.

 

Posted on 08/12/2021 09:48

I'm sorry I must be mistaken in thinking this discussion was opened for comments on the new system, apologies it must be for positive comments only, I had emailed the customer services before joining this discussion so I am well aware that nothing will be changed. I will take your advice and move on.

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