New Site Booking System

 Evening

The poster you are referring to was posted to every club site on the network jv. There are obviously some people who like to recycle before reading? Just saying

JK

What did you think of it ? have you got one on the site you are caring for ,it makes interesting reading for many not just who it was aimed at 

I think it would  make a Good site handout 

I agree about how some site staff, if there was not such a staff shortage may well not be where they are

The info given by the club on here about the new booking system appears to be very similar to the other club the main difference, as I can see at this moment in time, is not being taken by a warden to a pitch.   Having said that I understand there are further bits to be finalised

If running the 2 systems side by side I was just wondering if anyone has seen anything regarding the following scenario as I haven’t read all the thread.  

Some members having booked a year in advance and arriving after lunch whilst others booked via the new system  when it starts, and paid a deposit for say a HS with awning and not arriving till late in the day (but before the office closes) will their choice of pitch be saved for those members.   

Maybe I will just have to wait for further info from the club as to how the wardens will handle the pitch allocations.

My take on it as posted earlier ,there will be enough hardstands "reserved" to cater for for all those who have used the new system ,as was done when the trial? with booking hardstands was running 

I can see that causing uproar amongst those who booked well ahead and turn up at opening time!

Fairer would be for those who have already booked to be given the chance to book a pitch surface before new bookings are taken, or for the hardstandings to be allocated half to early bookers on arrival, if they desired one, with only half being bookable under the new system.

Under the previous surface booking trial, everyone had a chance to book their preferred surface, so a very different scenario.

Pretty much what jv says. Quite simple really.

JK

It's a sensible approach to helping out new members as well as more experienced. From my experience this year it's been well received by everyone who's read it. We actually used it as a handout along with the site plan.

Your last sentence I couldn't possibly comment. I've met a lot of new staff this season and most were as keen as we were back in the day, it's just a different world camping wise now. 

JK

I know you cannot comment ,but in my many years of being a member and also still have some working and others retired site operating staff  as good friends also the  older ex military, and the later it seems less informed RMs 

I do not usually comment, but on two sites this year  I have seen the very reasons there are problems with lack of basic customer service.to members and it was not from the new  assistant manager

I have read the reviews of one couples previous site and can from what ii saw see what members said of them

That could be kept track of in the same way cancellations are kept today and repeat offenders could receive a punishment.

That might well be illegal seeing as The Caravan Club is keeping their deposit.

I don't see blacklisting them and not accepting any bookings from them for a period as illegal. Simply citing the breaking of Club rules should be sufficiient. Its every owners right not to accept bookings from those they consider undesirable.

peedee

 What!   Undesirables in The Caravan Club?

Though at one time they did ban owners of motorised caravans from even joining.