New Booking System

Rowena replied on 14/09/2022 09:31

Posted on 14/09/2022 09:31

Good morning. We sincerely apologise for the inconvenience being caused with the implementation of our new booking system. Members and guests are able to make bookings through the new system however this is not the complete experience we have designed. 

Please be assured our IT and Technical Teams are working extremely hard to resolve all of the issues as soon as possible.

JVB66 replied on 21/09/2022 09:47

Posted on 21/09/2022 09:17 by JVB66

Can you tell me how I can see all my bookings without going through the booking pagesurprisedas going via my profile takes me to bookingsundecided

Ps even site staff do not knowyell

Posted on 21/09/2022 09:47

Just had a knock on door and one of site staff has just advised that it has been "improved" and it seems it was done last night?

And it is better now surprised

KjellNN replied on 21/09/2022 09:48

Posted on 21/09/2022 09:36 by Rocky 2 buckets

KJ, see my 2nd reply to SL👍🏻

Posted on 21/09/2022 09:48

I did Rocky, but have more faith in our credit card provider to sort things out quickly!

Having our day to day account compromised would be way more painful than a credit card.   We only have one current account in normal use, but have several credit cards to move between if required.    And none of them have huge limits any more.

Rocky 2 buckets replied on 21/09/2022 10:13

Posted on 21/09/2022 09:48 by KjellNN

I did Rocky, but have more faith in our credit card provider to sort things out quickly!

Having our day to day account compromised would be way more painful than a credit card.   We only have one current account in normal use, but have several credit cards to move between if required.    And none of them have huge limits any more.

Posted on 21/09/2022 10:13

I’m glad you are that confident in CAMC IT systems👍🏻 but I am not. Brue wasn’t the only person who suffered double costs removal from account. It’s not for me, my online security attitude is  what it is & I will not change? I prefer not to be inconvenienced I’ve read the horror stories. One ended up with HMRC getting involved that froze an account for months due to tax issues. . .Not for me🙁

Rocky 2 buckets replied on 21/09/2022 10:16

Posted on 21/09/2022 09:47 by JVB66

Just had a knock on door and one of site staff has just advised that it has been "improved" and it seems it was done last night?

And it is better now surprised

Posted on 21/09/2022 10:16

Knock on the door, does that mean they make house calls JV?😱

Number14 replied on 21/09/2022 10:33

Posted on 21/09/2022 09:47 by JVB66

Just had a knock on door and one of site staff has just advised that it has been "improved" and it seems it was done last night?

And it is better now surprised

Posted on 21/09/2022 10:33

Serious question but where is it better now? I've just had a quick look (website). The map search pan and zoom is still painfully slow and there's still no easy link to CL details.

Takethedogalong replied on 21/09/2022 10:36

Posted on 21/09/2022 09:10 by Briang

You are like me we go away from February through to November my deposits would br 1k in total. I cannot afford to book for next year to ensure my pitch at the sites we go to.

Posted on 21/09/2022 10:36

Erm………wasn’t the whole idea of bringing in deposits to ensure that dates would be available? To prevent those pesky thousands of block bookers from ruining everyone’s chances? 

Too late now, according to Club, this is what Members wanted. 🤷‍♀️

peedee replied on 21/09/2022 10:49

Posted on 21/09/2022 10:36 by Takethedogalong

Erm………wasn’t the whole idea of bringing in deposits to ensure that dates would be available? To prevent those pesky thousands of block bookers from ruining everyone’s chances? 

Too late now, according to Club, this is what Members wanted. 🤷‍♀️

Posted on 21/09/2022 10:49

There seems to be no shortage of pitches after May 2023 even at the weekends on the popular sites.

peedee

JVB66 replied on 21/09/2022 10:50

Posted on 21/09/2022 10:36 by Takethedogalong

Erm………wasn’t the whole idea of bringing in deposits to ensure that dates would be available? To prevent those pesky thousands of block bookers from ruining everyone’s chances? 

Too late now, according to Club, this is what Members wanted. 🤷‍♀️

Posted on 21/09/2022 10:50

A few vocal members as all those I have spoken to not one has any idea why their was a problem? 

To make the changes to booking the system 

peedee replied on 21/09/2022 10:53

Posted on 21/09/2022 10:33 by Number14

Serious question but where is it better now? I've just had a quick look (website). The map search pan and zoom is still painfully slow and there's still no easy link to CL details.

Posted on 21/09/2022 10:53

Its quite quick on my braodband link with Virgin on my desktop PC but the App on my Android devices is still not working. Home WiFi also working well using an Android tablet.

peedee

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