New booking system with deposits

Of course, IoW is also part of the ferry booking service, so my post was not really OT after all

Joking apart, it was after reading what I quoted in my first post ("Building on the success of the launch of our new overseas online booking experience...." etc, etc) that I thought I'd try the ferry bookings again.  It was about 2.5, possibly 3 years ago, since I last did that, but it was really no different from how I remember it.  It really is not a good advertisement for CAMC's website at all, if that's the best it can do.

One thing I did notice is different: there is now a £10 booking fee for booking by phone; I'm sure that wasn't the case 2.5-3 years ago.  Are they trying to put the members off contacting them by phone, because perhaps Travel Service staff are getting equally frustrated with the booking system?

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Of course, I dont think any of us know whether the club are going to roll out a bespoke package or whether they bought something off the shelf that they are tailoring to meet their/our needs, unless JVB has some insider info.

In my experience of rolling out IT/Telecoms/Satellite projects it was always necessary to transfer some of the old onto the new, in this case I would have thought it would be imperative that all bookings in the old system be transfered to the new before going live, how else would it work?, unless you run 2 systems in tandem, which is very desirable but of course you need a hardware platform capable of doing this, do the club have such hardware available?. 

Experience also taught us that you need an army of software engineers etc to be available on go live day working 24x7 to fight fires that are almost going to need to be extinguished in a timely fashion, failing to do this and before you know it you have a tsunami of problems, which ultimately affect the business, sometimes these are so severe you have to revert to the old system. We can all speculate and offer suggestions, some of which i am sure the club will have taken onboard, hopefully.

only used club sites on 2 occasions in 2021, non thus far 2022, and see very little chance of using using many going forward, but I am sure CT will be a hive of activity once the new system rolls out keeping us all informed

p.s. not had one server error today, has something changed already ?

    

 

Have they had you run your expert eye over them mayhap?🤔

Could'nt afford me, unless they hiked the pitch fees, again 

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Alan you don't have to ask mods to start a new thread, why not do it yourself? And as the OP you can ask for the 150 words of less.

Or would starting a new thread be too nerdy

alan

As others have mentioned, this is a discussion forum. No one on here knows when the new system will go live. Moderators don't run the forum they just moderate it.

JK

It's interesting that Jill started this thread nearly three months ago, we've now got has far as the prospect (for some of us) that forward bookings will be migrated across. My own bookings don't have the M in front yet which designates them as migrated bookings. So no news on that and still no prospect of forward bookings from the present cut off date. I would imagine this cut off date is the frustrating bit for some.