New booking system with deposits

JillwithaJay replied on 01/06/2022 15:32

Posted on 01/06/2022 15:32

I haven't seen any confirmation or otherwise regarding this but have just read it on Faceache with a date of 25th June being, allegedly, given by a member of site staff for implementation.

UP TO DATE INFORMATION ON BOOKINGS


We are normally able to book for next June from today.
However this isn’t possible as the website is moving over to deposits in the next couple of weeks.
So at this time we cannot book anything for next June until the system is live.

Tinwheeler replied on 02/07/2022 16:37

Posted on 02/07/2022 16:28 by watto64

We recently joined the 'other' club and booked a site where 25% deposit was paid on booking and the balance is automatically deducted from the payment method on the  morning of planned arrival...

What % deposit is the camc asking for, it should be sufficient to deter 'speculative' bookings.

Posted on 02/07/2022 16:37

"A deposit will be calculated for each individual campsite stay within a booking and will usually be 20% of the total value of each stay. If several different campsite stays are booked together within one booking, one payment will be taken at the time of booking to cover all the applicable deposits of all the stays combined. There is a minimum deposit value of £25 per stay. However, if the total price of the stay is less than £25, then the total price will be paid as the deposit."

It's all in FAQs.

Takethedogalong replied on 02/07/2022 17:23

Posted on 02/07/2022 16:33 by Tinwheeler

I quite agree. I’ve given up carrying cash. It’s heavy, dirty and wears trouser pockets out.

I wasn’t a fan of contactless until Covid came along but now it’s a disappointment if I have to put my card in the machine and use my PIN.

Even better is paying upfront online as it makes check in, or anything, so much simpler. 👍🏻

 

Posted on 02/07/2022 17:23

Totally agree. We do everything we can via Apple Pay, Pay Pal and cards nowadays. So much easier and secure.

 

Rocky 2 buckets replied on 02/07/2022 17:28

Posted on 02/07/2022 16:33 by Tinwheeler

I quite agree. I’ve given up carrying cash. It’s heavy, dirty and wears trouser pockets out.

I wasn’t a fan of contactless until Covid came along but now it’s a disappointment if I have to put my card in the machine and use my PIN.

Even better is paying upfront online as it makes check in, or anything, so much simpler. 👍🏻

 

Posted on 02/07/2022 17:28

+1😂😂😂. When it went up to £100 limit I cheered, which was embarrassing stood in Lidl👍🏻

MikeyA replied on 02/07/2022 17:29

Posted on 02/07/2022 16:37 by Tinwheeler

"A deposit will be calculated for each individual campsite stay within a booking and will usually be 20% of the total value of each stay. If several different campsite stays are booked together within one booking, one payment will be taken at the time of booking to cover all the applicable deposits of all the stays combined. There is a minimum deposit value of £25 per stay. However, if the total price of the stay is less than £25, then the total price will be paid as the deposit."

It's all in FAQs.

Posted on 02/07/2022 17:29

Would it not be far easier if the deposit was, say £7 night with a minimum deposit of £25 a booking.  Why mess about with many possibilites differing by pennies?

ISTM the CAMC are experts are making things more complicated than they have to be.

 

DavidKlyne replied on 02/07/2022 17:30

Posted on 02/07/2022 17:30

I wonder how much upset there would be if the Club proposed only to accept card payment (including electronic) plus automatic deduction of the balance on the day of arrival? Personally I would be happy with that as it seems to work well with the C&CC. It could also open the way for more automated arrival check in?

David

replied on 02/07/2022 17:37

Posted on 02/07/2022 13:12 by eurortraveller

Having booked Ibis hotels here in UK and around the world, and paid deposits in five different currencies, with everything happening smoothly and efficiently, I wonder why this Club is making such a meal of all this. 

Posted on 02/07/2022 17:37

The user and all related content has been Deleted User

SteveL replied on 02/07/2022 17:45

Posted on 02/07/2022 17:30 by DavidKlyne

I wonder how much upset there would be if the Club proposed only to accept card payment (including electronic) plus automatic deduction of the balance on the day of arrival? Personally I would be happy with that as it seems to work well with the C&CC. It could also open the way for more automated arrival check in?

David

Posted on 02/07/2022 17:45

It’s OK if they don’t add on additional travellers as I think you said happened to you lately. I’m not sure I would have noticed until they had already taken the money.

Takethedogalong replied on 02/07/2022 18:37

Posted on 02/07/2022 18:37

They are caught up in their own complicated pricing policy. So many different variables, different sites, different periods, different special offers, and now they have just added differential pricing based on surface type. Nightmare. The POS machines must take some right programming. 

We were overcharged last year on arrival at one Site. The VAT rebate hadn’t been taken into account. It got sorted of course, but it shouldn’t happen with today’s technology🤷‍♀️

I wouldn’t have a problem with remote payments before arrival. Far easier and efficient.

Tinwheeler replied on 02/07/2022 18:41

Posted on 02/07/2022 17:29 by MikeyA

Would it not be far easier if the deposit was, say £7 night with a minimum deposit of £25 a booking.  Why mess about with many possibilites differing by pennies?

ISTM the CAMC are experts are making things more complicated than they have to be.

 

Posted on 02/07/2022 18:41

Don’t ask me!

Whatever, it’s a done deal now and all over bar the (very loud) shouting😄

davetommo replied on 02/07/2022 18:58

Posted on 02/07/2022 18:37 by Takethedogalong

They are caught up in their own complicated pricing policy. So many different variables, different sites, different periods, different special offers, and now they have just added differential pricing based on surface type. Nightmare. The POS machines must take some right programming. 

We were overcharged last year on arrival at one Site. The VAT rebate hadn’t been taken into account. It got sorted of course, but it shouldn’t happen with today’s technology🤷‍♀️

I wouldn’t have a problem with remote payments before arrival. Far easier and efficient.

Posted on 02/07/2022 18:58

I had the same VAT rebate problem in February at Minehead cmc site. The warden was adamant that the machine worked it out so no rebate. I had to sort it out with head office who put the rebate back on my card. Maybe they pressed the wrong buttons on the machine.

 

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