New booking issue
41 replies
SteveL replied on 15/08/2023 21:36
Posted on 15/08/2023 21:15 by DavidKlyneJust a little update from the above post. I booked another site today for October. I left the box ticked as I don't mind paying before arrival. The on screen confirmation still say balance due, pay of arrival, but this clearly should be ignored. Pleased to say the booking confirmation email arrived almost immediately and I suggest it is this that should be used as this does confirm the payment will be taken before arrival, unless of course you have unticked the box when I imagine it will also say pay on arrival. I think I am gradually getting the measure of the new booking system despite not having used it a lot this year, only four sites so far.
David
Posted on 15/08/2023 21:36
It all worked in the same manner back in September 2022 when I made my first booking. You would have thought 11 months would have been enough to get all elements singing off the same hymn sheet. Currently if you opt to pay before arrival two are wrong ( final booking screen and my bookings) and only one correct ( the booking confirmation email).
clarinetman
Caravanner