Hillhead Facilities

Hi everyone,

The content team will be updating the information soon and removing the Complex Times, Entertainment Schedule and Christmas PDFs. We apologise for any confusion. 

For your reference here are the opening times:

March 11th - April 4th

Wednesday - Sunday - closed monday and tuesday

Bar 4 - 10pm

Food 5 - 8.30pm

 Shop 9 - 5pm 7 days a week

April 5th - April 25th

7 days a week

Bar 4 - 11pm

Food 5 - 8.30pm 

Shop

9 - 6pm

April 26th - 21st may

Everyday 

Bar 4 - 11pm

Food 5 - 8.30pm

Shop 

9 - 5

May 22nd - 5th Sept

Seven days a week.

Bar 11am - 11pm

Food 11.30 am - 1.30pm / 5pm - 8.30pm

Shop 

8.30 - 5.30pm

6th sept - 31st Oct

Everyday

Bar 4 - 10

Food served 5 - 8.30pm

Shop 9 - 5pm

1st Nov - Dec 20th

Bar Thursday - Sunday 4 - 10pm

Food served 5 - 8.30pm

Shop

Closed

21st Dec - 31st Dec

Everyday

Bar 4 - 11pm

Food served 5 - 8.30pm 

Shop Closed

Thanks for the updates on here Rowena, I appreciate your response. As the season has started at Hillhead I was surprised that bookings are being taken with such out of date information. I hope the corrections appear soon because it's a "flagship" site and it's quite misleading to read the present details. We have a booking there and considered cancelling.

Afternoon

The club’s voucher scheme was a win win. Cash flow for the club and a 20% discount for members. 20% of £X million worth of vouchers sold is a lot and equates to a fair few free nights. Slightly more than the £12 given by the other club I think.

We’re all free to make a choice where we use our vans, no handcuffs involved😆

JK

ps, took 2 hours to post this!

A pity then that with all that extra income there are no updates on the Hillhead site page?  I presume CAMC doesn't have the digital capabilities. Are other holiday companies offerings based on previous years data?

I have included this thread, one about trying to buy insurance and takethedogalong comments on the server error thread. If it is ever looked at by staff it will, maybe possibly, bring it to their attention if they don't already know about ALL THE ISSUES....

I consider the response exceedingly poor, just how deep should one dig into a site/holiday to ensure that what's advertised is actually whats offered?

I wonder what the club would think if they were investigated by a media show such as you and yours, money box, rip off Britain etc? Maybe we should contact them with this sort of offer.....

Your comments on the server error thread prompted me to add the extra comments earlier today on here B2. Holidays were things aren't as advertised can be very disappointing.

I see that the web page is still showing incorrect information .How can it take in excess of 24hrs to remove it . I get the impression that CMC's attitude is ""  The plebs are winging again , ignore them they'll go away ". Rather a shoddy way to run a business.

What is also strange is that Rowena is able to respond within a day or so to queries on this thread and on the one concerning the Bristol site, but hasn't come back with any responses to the comments on the very thread she initiated about the server errors!!!

Perhaps there is nothing to report back on? There is clearly a serious problem somewhere but if no one is providing the reasons why I imagine there is little that Rowena can do or report back on. If the people undertaking the IT work don't know what the reason is or can't fix it in the short term do we gain much from knowing that? OK perhaps it would lower expectations of a fix anytime soon but I think people are wanting deadlines which perhaps is not possible to provide? I am sure she will come back to us when there is something to report.

David

I think the silence on the server error speaks volumes.

The reply on here from Rowena shows a similar unprofessional approach to business. Not from Rowena, she's only the messenger. The use of the word soon rather than immediately!

"The content team will be updating the information soon and removing the Complex Times, Entertainment Schedule and Christmas PDFs. We apologise for any confusion."

The thread was started on 13th, obviously read and passed on to receive a 'casual' response regarding amending details on 15th and according to a poster on 16th, 26 hours after Rowena's response incorrect information has not been removed..........

DavidKlyne I'm not thinking about a deadline, just the curtesy of an acknowledgement of the ongoing issues. After all its not just affecting CT, folk have pointed out other areas of the website and even telephone issues. Mind you maybe she is chasing for comments and progress and isn't getting anywhere there's little she can do. Embarrassing for her to say the least because she can't even tell us she's doing her best but getting nowhere. As I said it speaks volumes.