First use of new Booking System

DavidKlyne replied on 24/05/2023 20:47

Posted on 24/05/2023 20:47

I appreciate that I am a bit of a Johnny come lately to the new booking system but in the last couple of days I have made a single booking and also a multiple booking. Both seem to have gone perfectly well. I appreciate the new system is not as intuitive as the old but as with many such things they more you do something the easier it gets. Didn't have to deal with dates of births as that has been removed. I think SteveL mentioned that some days ago after an upgrade? I am happy for the balance to be taken just before arrival although it didn't seem clear on the booking whether you had agreed to that or not but at least it was confirmed by the email. So an interesting experience which went pretty smoothly. No doubt get easier the more you do it. Even got the 20% discount on one site which made it more reasonable. So 5 sites booked, including one affiliated site, average price per night £31.82 for 16 nights. 

David

GEandGJE replied on 01/06/2023 11:06

Posted on 01/06/2023 08:31 by N1805

Maybe when CAMC take the word ‘New’ out of the How to Book videos and the system works seamlessly on all devices without the need to list further key improvements or the need for some to speak with HO/call centre/site staff regarding issues around cancelling-changing dates-refunds etc

Posted on 01/06/2023 11:06

I suppose Ronnie Wood will always be the new member of The Rolling Stones even though he joined in 1975.

DavidKlyne replied on 01/06/2023 15:53

Posted on 01/06/2023 15:53

I suspect it's called the New Booking System because it is and still under a year old. It also distinguishes from the old system especially when comparing.  Some will also be of the view that it is not completely finished yet? No doubt when all those things happen it will be promoted to the "Booking System"?

David

P38 replied on 03/06/2023 11:04

Posted on 03/06/2023 11:04

I joined the club a couple of weeks ago as we've just purchased our first van and have encountered continual problems with trying to book sites. Everything is ok until I go to pay. I'm asked to join or log in again, but after doing so no club discount for membership is applied to the bookings and I'm asked to join!. I've tried it over several days and tried to contact the club but had no response to date. I have to say as a newbie it's not a great start and I'm seriously thinking of cancelling my membership. I'm confident that I'm not the only person encountering these issues?

GEandGJE replied on 04/06/2023 19:37

Posted on 04/06/2023 19:37

The new booking system and the introduction of deposits seem to producing results. 1.3 million nights booked by the new system. A massive 70% reduction in cancellations which is a really good indication to the level of speculative bookings in the past.

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