Fast lane? No thanks!

geoffeales replied on 17/06/2023 11:16

Posted on 17/06/2023 11:16

I read with dread the article in the new magazine that "fast check-ins" are being introduced to some sites. This means that once booked and the site fees paid, we can go through a special barrier and by-pass the office. Is everyone happy with this plan? I for one see it as a retrograde step, with more hi-tech and less human contact. At the end of a long drive I enjoy the chat with the warden about the weather, the journey, the pros and cons of the pitches available to me. I consider it all part of the holiday, do we really need everything to be hi-speed? Some people may enjoy jumping the queue (if any) to grab the "best" pitches, but I'd rather take my time chatting with a friendly warden and benefiting from their expert advice.

DaveCyn replied on 17/06/2023 11:46

Posted on 17/06/2023 11:46

Apart from the obvious reason of wanting a holiday I always enjoy meeting other people and having a good old chinwag!

The way the club is going it won't be long before everything is automated including cutting grass and toilet block cleaning.

Stop the impersonalisation. Keep the personal touch!

Tinwheeler replied on 17/06/2023 11:51

Posted on 17/06/2023 11:51

Could it perhaps be that the wardens need time to do other things instead of chatting with each new arrival? There’s two ways of looking at it and, ultimately, you’re there for a break in your van while the warden copes with numerous arrivals every day. 

I think it could mean an end to the queues of units, which back up onto the highway in some cases, and speed everyone’s way into the site. It looks like a positive move to me. It should help avoid further fee increases to by potentially reducing staffing costs๐Ÿ‘

eurortraveller replied on 17/06/2023 12:09

Posted on 17/06/2023 12:09

Ah, I  remember it well.

Arrived about 5 pm., went into office, found it full of groupies chatting to warden. Said excuse me and squeezed past them., listened patiently to recitation of rules, went to find a pitch then all the way back to say where we were, but cluster of groupies still there  and still chatting. . Warden looked tired.

Cornersteady replied on 17/06/2023 12:22

Posted on 17/06/2023 12:22

As I read the article the 'fast lane' will be for those that have paid before arrival and where the site has ANPR and it will still be optional so those that want the interaction with the wardens can still have it. I suppose when all sites have ANPR and everyone pays before arrival then indeed it might go all that way but that's  along way off yet.

Fo me I think it's great, warden interaction doesn't rank that highly for a great holiday although I appreciate a good welcome. I can get on to the site far quicker, less queueing behind others to get processed. It could be said that those who do this will get onto the site to get their preferred pitch.

A win for me, but again it is not mandatory so choose the method that suits you best. 

Metheven replied on 17/06/2023 12:27

Posted on 17/06/2023 12:27

'geoffeales' I would much rather your leisurely chat be done after pitching and an empty reception, I wouldn't like to be behind you in a queue waiting to pitch. 'Hello' and 'thank you' suits me fine.

GEandGJE replied on 17/06/2023 12:31

Posted on 17/06/2023 12:31

I would always use the Fast Track option if available. I really don't want to have to wait in the 13:00 queue and have to listen to everybody's story of their trip there etc etc, which delays me getting onto my pitch and start enjoying my break but I understand that some do, so the more options the club can offer gets my vote.

SteveL replied on 17/06/2023 12:33

Posted on 17/06/2023 12:33

I’m all for it, although they will need a bit more reliability with their auto collection than they have now. For certain sites like Chatsworth payment before arrival should be compulsory. We’ve arrived there just after 1 pm and it’s been 2 pm before we’ve got on the pitch and nothing can leave the site during that time.

Cornersteady replied on 17/06/2023 12:35

Posted on 17/06/2023 12:35

Just putting this out there with any judgement either way but...

maybe the club should offer a discount for choosing the fast lane? 

or do follow the airlines and airports and pay extra for the fast lane?

JillwithaJay replied on 17/06/2023 12:38

Posted on 17/06/2023 12:38

On our recent visit to Lady Margaret's Park, we didn't opt for the fast check in as, due to a medical emergency, we weren't even sure that we'd be able to set off from home and didn't want to pay in full before arrival only to go through the hassle of getting a refund.

 

On arrival we queued and then went into reception to book in where we got the usual site plan with indications of one way system, how to pitch to the peg etc.  It struck us that those who don't 'check in on arrival' wouldn't get the paper site plan or the instructions that go with it, hence quite a few folks then wandering around looking for the service points.

 

I've edited my post to add the irritation of people who do go into reception wanting to have a full scale conversation about what's available in the location and what time the local supermarket closes etc.  Better that you do that later in the day when it's quieter.

Takethedogalong replied on 17/06/2023 12:40

Posted on 17/06/2023 12:40

It once took us nearly 30 minutes to get through the reception at Ferry Meadows, and that was with only one other outfit paying at the same time. Arrival at any site isn’t the time to be chatting extensively with the staff, beyond a friendly hello and any quick questions. Staff were very happy to pass the time of day, say hello, etc… away from the office. So anything that gets some through reception and onto a pitch quickly is a bonus as far as we are concerned.

Our preference is for an envelope pinned to the office door, and map inside saying see you later!๐Ÿ˜

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