Fast lane? No thanks!

geoffeales replied on 17/06/2023 11:16

Posted on 17/06/2023 11:16

I read with dread the article in the new magazine that "fast check-ins" are being introduced to some sites. This means that once booked and the site fees paid, we can go through a special barrier and by-pass the office. Is everyone happy with this plan? I for one see it as a retrograde step, with more hi-tech and less human contact. At the end of a long drive I enjoy the chat with the warden about the weather, the journey, the pros and cons of the pitches available to me. I consider it all part of the holiday, do we really need everything to be hi-speed? Some people may enjoy jumping the queue (if any) to grab the "best" pitches, but I'd rather take my time chatting with a friendly warden and benefiting from their expert advice.

replied on 18/06/2023 13:51

Posted on 17/06/2023 18:51 by GEandGJE

One of the benefits I see with ANPR is that the barriers could be configured not to open until 13:00 and stop the early arrival problem.

Posted on 18/06/2023 13:51

The user and all related content has been Deleted User

replied on 18/06/2023 13:57

Posted on 17/06/2023 20:15 by Tammygirl

I've never been in a queue of more than a couple of outfits, until yesterday. 

We arrived at a very popular site in France that does not welcome arrivals until 13.30. We had tried and failed at 3 Aires to park up for an hour or so, as we had a site booking and knew there would be a queue.

It was chaos, over 15 outfits trying to get into the site, many parked up on the road outside. Some MHs decided not to bother and drove off. Others had parked on the road and then both driver and passenger walked to wait outside the office.

Once some had gained entry this left big gaps in the queue, whereby those arriving later jumped the queue of those who had abandoned their vehicles. The site owner was working the desk, his wife making sure that you booked in, in order of vehicles. While their son took you to your allocated pitch.

All worked fine until a few 'other nationalities' got a bit upset as they had been standing queueing for awhile yet not being allowed to book in. Yes they were the ones parked out on the road that had been queue jumped.

Madam insisted that she would only allow those vehicles that were next in line to be the next to book in. 

In the end it took a lot of explaining and raised voices to those drivers, that they should stay with their vehicle and move forward in an orderly way.

Madam then said the British know how to do it properly 😂 well I never. She also said its like this every day they just don't get it that leaving their vehicle just causes problems.

So having a fast lane to book in would definitely be a yes from me.

We use an aire system in France that works very well, arrive, tap card on bollard. Barrier lifts and in you go. When it's time to leave repeat the process. Tap card, barrier lifts and off you go, paying on the way out with your card. It's such an easy system. 

 

Posted on 18/06/2023 13:57

The user and all related content has been Deleted User

Graydjames replied on 18/06/2023 14:48

Posted on 17/06/2023 11:16 by geoffeales

I read with dread the article in the new magazine that "fast check-ins" are being introduced to some sites. This means that once booked and the site fees paid, we can go through a special barrier and by-pass the office. Is everyone happy with this plan? I for one see it as a retrograde step, with more hi-tech and less human contact. At the end of a long drive I enjoy the chat with the warden about the weather, the journey, the pros and cons of the pitches available to me. I consider it all part of the holiday, do we really need everything to be hi-speed? Some people may enjoy jumping the queue (if any) to grab the "best" pitches, but I'd rather take my time chatting with a friendly warden and benefiting from their expert advice.

Posted on 18/06/2023 14:48

I remember another thread about this subject several months ago with an almost facsimile OP, bemoaning the onward march of technology and supposed lack of human contact. Hummmmmm!

The wardens are still there, and you can still chat, but at the right time, which is most certainly not when booking in with a queue behind you.

If I thought someone was talking about the weather, his journey, and the pros and cons of pitches, whilst I was in a long queue behind, waiting to book in, I would be pretty annoyed.   

Maybe if there's no queue, it is acceptable; but, otherwise, just book in and get on with it please.

I think an automated system to enter the site would be absolutely marvelous.  

 

KjellNN replied on 18/06/2023 15:06

Posted on 18/06/2023 15:06

I agree re the "chatting with the warden" bit.  

OH was commenting the other day that when out shopping, especially in this heat, and with frozen stuff in the trolley, there is far too much chatting with the check out person if the 2 appear to know each other.

Her other annoyance is ending up in the queue  at Aldi or Lidl behind someone who thinks it is OK to pack a huge trolley load of stuff into bags at the check out, despite the big sign saying to pack at the packing shelf.  No way can anyone pack as fast as the check out person can scan!

Takethedogalong replied on 18/06/2023 15:22

Posted on 18/06/2023 15:22

Your post made me smile K.😁 We are big users of Aldi, and you have to be very organised to pack your bags at the checkout. We have it down to a T now, and even I can pack quickly on my own. On the rare occasions we have to use a check out at another supermarket (always use scan and shop if we can), it’s soooo slloooowww waiting behind anyone. Blip, pause……blip…….pause. I have been known to politely chivvy things along a bit if there’s a long drawn out conversation happening after someone  has paid🤭

There will probably always be a need for a long while for staff reception interaction at Club Sites, but the option of a quicker flow through is a good one. 

GEandGJE replied on 18/06/2023 18:38

Posted on 18/06/2023 13:51 by

Alternatively they could be configured to allow units on site early if an appropriate pitch is available. 

Not a lot of good through if you don't have a smart phone.

Posted on 18/06/2023 18:38

I don't think that you have given your idea enough thought. Here's why, say that you have 10 arrivals due today and there are 5 pitches free for an early arrival, do you a) invite 5 people to arrive early, how would you chose them without ignoring a club ethos that all members are equal or b) invite all 10 and create a race to the site and then what do you do with the last 5 to arrive who now have to wait until 13:00 before they can check in. I would think and quite rightly those 5 would be very unhappy to be invited to arrive early and then potentially being turned away.

More thought needed.

DavidKlyne replied on 18/06/2023 18:43

Posted on 18/06/2023 18:43

The only point I see in being made to visit a site reception is to establish whether they will sell you a pint of milk!!!! I long ago passed my "Theory test" on what to do on arrival at a Club site and I have to say it becomes pretty boring and almost a Ground Hog day experience to go through how you should pitch etc, etc. In reality we have had "fast check-in" on some sites for a few years where the site staff meet you at the entrance, establish you have a booking and them tell you to go off and find a pitch and report back later where you decide to pitch. ANPR is only a slight step forward from that.

David

Happy Hardy replied on 18/06/2023 18:46

Posted on 18/06/2023 18:46

Agree with having the option, a quick chat is acceptable and courteous, but some don't know when to stop chatting.

Rocky 2 buckets replied on 18/06/2023 21:29

Posted on 18/06/2023 15:49 by JollyKernow

 It's a shame how intolerant the world has become.

JK

Posted on 18/06/2023 21:29

+1, Humans have been designed by the evolutionary process to be gregarious, to work together for the common good. Social intercourse is a big part of that yet there are increasing numbers of all age groups becoming isolationist. They do so at their own peril.

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook