Email regarding price increases

JillwithaJay replied on 21/03/2022 15:11

Posted on 21/03/2022 15:11

Anybody received this yet?

"We look forward to welcoming you shortly on our UK Club campsites.


Ahead of your arrival, we wanted to give you advance notice that we’ll be making a small increase to our UK Club campsite prices for stays between 5 April 2022 and 3 January 2023 inclusive.


The unfortunate and sad events which have engulfed the world in recent weeks have meant worldwide electricity costs have increased exponentially. In fact the Club's electricity costs are forecast to increase by an unprecedented amount of around 50% this year.


The fairest way for the Club to manage the rising cost of energy required to run our UK Club campsites is for all members to pay a little bit extra when staying with us this year. This small price increase will support the Club in the face of the rising cost of energy and also help ensure that we can continue to reinvest in improving the UK Club campsite network.


What this means for you:


The increase will be between 70p and £2.50 per night depending on the season and the campsite you are planning to stay on. These calculations are based on a standard touring pitch and two adults.
From 5 April 2022 you’ll be able to see the exact new price you’ll pay by logging into ‘My profile’ and clicking on the ‘My UK Sites Bookings’ section.


There’s no need for you to do anything, on arrival at the campsite you will be charged the appropriate amount.


We appreciate this price increase will not be welcomed, however we would like to share that members have saved over £12.5 million on stays at our UK Club campsite network since July 2020, as the Club passed on the full Government VAT rate saving to members.


We need your support to ensure our wonderful Club can continue to operate all of our amazing campsites at the same high standards during the busy summer season and into the winter, when we expect utility costs to rise further.


What can you do to help:


Below are a few hints and tips to help reduce the cost of electricity usage when you are staying on one of our campsites.


If you have a solar unit on your outfit please use it as much as possible
Make sure indoor and outside lights, any heating appliances and electrical equipment are all turned off when you go out for the day and overnight
We want members to enjoy many holidays with the Club this year, so thank you for your continued loyalty and support, and we wish you an enjoyable 2022 season of touring.


Best wishes
The Caravan and Motorhome Club"

Andacami replied on 25/03/2022 10:42

Posted on 25/03/2022 10:42

Lots of folks saying they "rarely use club sites anyway", interested to know what other benefits are reaped from being a paid up member if not "perceived" savings on the non-member price of pitches.

To the email/letter... What irks me is the total lack of consultation and a familiar move to increasing prices as a "first" resort. What about doing away with the very expensive (monetary, energy, environmental) costs of producing the magazine? Go to PDF and CAMC would save many thousands, maybe enough to ride the storm...

Increase are as sure as death and taxes but come on CAMC, think a bit more about your fee paying "Club" members first rather than your profits...

SteveL replied on 25/03/2022 12:15

Posted on 25/03/2022 12:15

Well you get access to the CL network, which a lot of members use more than the sites. As to the mag. It has been mentioned in the past it is more or less paid for by advertising revenue. Would they get the same level of advertising to a purely PDF copy? I’ve no idea just raising the question. The production costs in staff time would be similar, they just wouldn’t have the printing and distribution. If these are indeed covered by advertising, there would be no net gain, if that was lost as a result of the change.

Andacami replied on 25/03/2022 12:20

Posted on 25/03/2022 12:15 by SteveL

Well you get access to the CL network, which a lot of members use more than the sites. As to the mag. It has been mentioned in the past it is more or less paid for by advertising revenue. Would they get the same level of advertising to a purely PDF copy? I’ve no idea just raising the question. The production costs in staff time would be similar, they just wouldn’t have the printing and distribution. If these are indeed covered by advertising, there would be no net gain, if that was lost as a result of the change.

Posted on 25/03/2022 12:20

CLs noted.

Good point about advertising revenue making production and distribution, cost neutral. Can't see for sure in the accounts I've access to but can always ask...

Bo D replied on 25/03/2022 12:34

Posted on 25/03/2022 12:34

This is appalling, I have booked in good faith at the confirmed price as per their T&C's  

3. Booking and Paying for your Arrangements

A booking is made with us when you complete our booking process and we issue you with a booking confirmation.

A binding contract will come into existence between you and us as soon as we have issued you with a booking confirmation that will confirm the details of your booking.  Upon receipt, if you believe that any details on the booking confirmation or any other document are wrong you must advise us immediately.

If they are concerned with the amount of energy consumed by caravaners then each pitch should be metered with any above average usage charged to that pitch. We don't all turn up bringing half the house with us, fridges, additional lights, sofas etc.

How much more increases can we sustain along with fuel & taxes before we decide its not worth leaving your front door. I am seriously considering cancelling my membership and going over to the C&CC whose membership is cheaper.

As mentioned above its getting to the point where it would be cheaper to stay at a Travel Lodge.. Caravan Club & M  needs to listen to its membership or risk losing them.

SteveL replied on 25/03/2022 12:44

Posted on 25/03/2022 12:44

This is appalling, I have booked in good faith at the confirmed price as per their T&C's

The T&C’s, as shown earlier in this thread, do allow for price increases. I feel it is unrealistic to expect any company to absorb the unprecedented energy rises. At the end of the day, currently you have paid nothing and are free to cancel.

KjellNN replied on 25/03/2022 14:09

Posted on 25/03/2022 14:09

With the increases in gas and electricity prices, increase in petrol/diesel prices, and inflation in general, there will come a point where "something has to give" for many of us, and holidays in the caravan or MH would certainly be high on our list, along with being more careful with our gas and electricity at home, and planning things like shopping better, to minimise car use.

The increase in prices on Club sites will not affect us much, as we have pretty much given up using them already as we feel they are not value for money.  Our use of Club sites has been declining in the last few years, we find no point in paying for facilities we do not need, so are now using a mix of CLs, CCC sites, and small commercials, with CLs  being our first choice.

No doubt prices there will also increase, but at least starting from a lower level.

vbfg replied on 25/03/2022 14:43

Posted on 25/03/2022 12:34 by Bo D

This is appalling, I have booked in good faith at the confirmed price as per their T&C's  

3. Booking and Paying for your Arrangements

A booking is made with us when you complete our booking process and we issue you with a booking confirmation.

A binding contract will come into existence between you and us as soon as we have issued you with a booking confirmation that will confirm the details of your booking.  Upon receipt, if you believe that any details on the booking confirmation or any other document are wrong you must advise us immediately.

If they are concerned with the amount of energy consumed by caravaners then each pitch should be metered with any above average usage charged to that pitch. We don't all turn up bringing half the house with us, fridges, additional lights, sofas etc.

How much more increases can we sustain along with fuel & taxes before we decide its not worth leaving your front door. I am seriously considering cancelling my membership and going over to the C&CC whose membership is cheaper.

As mentioned above its getting to the point where it would be cheaper to stay at a Travel Lodge.. Caravan Club & M  needs to listen to its membership or risk losing them.

Posted on 25/03/2022 14:43

Have you never heard of Force Majeure?  I am sure that the people in Ukraine are not exactly happy with matters either, but they are a damn site worse off than we are!

DavidKlyne replied on 25/03/2022 14:53

Posted on 25/03/2022 14:09 by KjellNN

With the increases in gas and electricity prices, increase in petrol/diesel prices, and inflation in general, there will come a point where "something has to give" for many of us, and holidays in the caravan or MH would certainly be high on our list, along with being more careful with our gas and electricity at home, and planning things like shopping better, to minimise car use.

The increase in prices on Club sites will not affect us much, as we have pretty much given up using them already as we feel they are not value for money.  Our use of Club sites has been declining in the last few years, we find no point in paying for facilities we do not need, so are now using a mix of CLs, CCC sites, and small commercials, with CLs  being our first choice.

No doubt prices there will also increase, but at least starting from a lower level.

Posted on 25/03/2022 14:53

We have booked a lot of sites this year, more on the level of 3/4 years ago and I reckon site fees will be in the region of £2000. This includes quite a few commercial sites.  The previous most expensive year, pre COVID, was about £1700 so I can't say that it is hurting yet. The energy surcharge has yet to be added to that £2000 figure. In the scheme of things there are few holidays we could have that would provide us with so long away (about 70/80 days) for that figure. Even a week long cruise, which we enjoy, would cost more than we are paying for campsites for the entire year! 

David

KjellNN replied on 25/03/2022 17:26

Posted on 25/03/2022 14:53 by DavidKlyne

We have booked a lot of sites this year, more on the level of 3/4 years ago and I reckon site fees will be in the region of £2000. This includes quite a few commercial sites.  The previous most expensive year, pre COVID, was about £1700 so I can't say that it is hurting yet. The energy surcharge has yet to be added to that £2000 figure. In the scheme of things there are few holidays we could have that would provide us with so long away (about 70/80 days) for that figure. Even a week long cruise, which we enjoy, would cost more than we are paying for campsites for the entire year! 

David

Posted on 25/03/2022 17:26

We are not away as much now as we used to be, previously it was at least 120 days between UK and Europe, as we have volunteered to look after our 2 youngest grandchildren  2 afternoons per week in school  terms, plus DD has been keeping me busy with various projects in her house!

And we have been doing stuff at home....work in 1 new bathroom is now back on track, next thing is a new boiler, then a second new bathroom later in the year.   The bank balance will have taken quite a hit once all that is done, but after 34 years it does need to be done.

We have 60 nights away booked over 2 trips so far, and probably will have another 30 night trip in September/October.   The sites we have booked are averaging around £21 per night, and range from a £15 CL to a £27 commercial at York.   Sites  near York are never inexpensive, but our previous usual stop at Beechwood Grange is now well over what we feel comfortable paying!

Cruises are not for me, that would be a bit of a busman's holiday as I worked in shipping for over 30 years.   Even while working I did get to see quite a bit of the World.......Australia, south tip of South America, South Africa, the Caribbean , the Middle East, the Mediterranean, the Indian Ocean, and also spent a lot of time around Norway, Shetland, the Western Isles and the North Sea.

These days I prefer to stay on dry land!

replied on 25/03/2022 20:25

Posted on 25/03/2022 20:25

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