Email regarding price increases

JillwithaJay replied on 21/03/2022 15:11

Posted on 21/03/2022 15:11

Anybody received this yet?

"We look forward to welcoming you shortly on our UK Club campsites.


Ahead of your arrival, we wanted to give you advance notice that we’ll be making a small increase to our UK Club campsite prices for stays between 5 April 2022 and 3 January 2023 inclusive.


The unfortunate and sad events which have engulfed the world in recent weeks have meant worldwide electricity costs have increased exponentially. In fact the Club's electricity costs are forecast to increase by an unprecedented amount of around 50% this year.


The fairest way for the Club to manage the rising cost of energy required to run our UK Club campsites is for all members to pay a little bit extra when staying with us this year. This small price increase will support the Club in the face of the rising cost of energy and also help ensure that we can continue to reinvest in improving the UK Club campsite network.


What this means for you:


The increase will be between 70p and £2.50 per night depending on the season and the campsite you are planning to stay on. These calculations are based on a standard touring pitch and two adults.
From 5 April 2022 you’ll be able to see the exact new price you’ll pay by logging into ‘My profile’ and clicking on the ‘My UK Sites Bookings’ section.


There’s no need for you to do anything, on arrival at the campsite you will be charged the appropriate amount.


We appreciate this price increase will not be welcomed, however we would like to share that members have saved over £12.5 million on stays at our UK Club campsite network since July 2020, as the Club passed on the full Government VAT rate saving to members.


We need your support to ensure our wonderful Club can continue to operate all of our amazing campsites at the same high standards during the busy summer season and into the winter, when we expect utility costs to rise further.


What can you do to help:


Below are a few hints and tips to help reduce the cost of electricity usage when you are staying on one of our campsites.


If you have a solar unit on your outfit please use it as much as possible
Make sure indoor and outside lights, any heating appliances and electrical equipment are all turned off when you go out for the day and overnight
We want members to enjoy many holidays with the Club this year, so thank you for your continued loyalty and support, and we wish you an enjoyable 2022 season of touring.


Best wishes
The Caravan and Motorhome Club"

peedee replied on 23/03/2022 16:33

Posted on 23/03/2022 16:33

I meant have the option to have EHU or not on the same pitch.

That is how it used to be until 2004. When it was change to be inclusive, the Club, amid all the complaints the Club, said it would not be legal to do so under the new law about third party charges for electriicity. I cannot see them saying they can now do so?????

peedee

Navigateur replied on 23/03/2022 16:41

Posted on 23/03/2022 16:41

So the Club has done nothing to lobby for a change in the regulations for 18 years.  Time they got off the back side and did something about it.  Perhaps (or more likely probably) they do not want people to see from the difference what they have been charging per pitch.  

Tinwheeler replied on 23/03/2022 17:02

Posted on 23/03/2022 16:33 by peedee

I meant have the option to have EHU or not on the same pitch.

That is how it used to be until 2004. When it was change to be inclusive, the Club, amid all the complaints the Club, said it would not be legal to do so under the new law about third party charges for electriicity. I cannot see them saying they can now do so?????

peedee

Posted on 23/03/2022 17:02

It is perfectly legal to levy a flat fee for "use of the bollard" which is what C&CC does. What they cannot legally do is to resell metered electricity unless they have a secondary supplier agreement in place.

Dawn F replied on 23/03/2022 17:04

Posted on 23/03/2022 17:04

I have noticed over the last year how much the club has put prices up so this is no suprise

I think it is very poor customer service to not communicate it better

Surely if you choose to try to follow some of the cost saving options then a price reduction should be offered?  If we could have an option to not use the EHU on a pitch for a reduced rate this might help some

Also I agree how can the club justify varying price increases, the costing for each site is complicated enough

We are booked to go to Uttoxeter this weekend, first time visit and I have noticed some pitches have the standard 16amp EHU but some only have 10amp EHU no mention of reduced price for the lower ones and no option to pre book either.  This will not bother us but I can imagine if you are a family and staying on site for a week or longer the lower rate may cause you an issue.

Just seems one more thing the club have not really put much thought into

They have taken lots of new members on over the last couple of years so must have increased the revenue from membership, whilst I know prices are increasing for everyone for everything we buy at the moment I think we deserve better from suppliers who have enjoyed big profits over the years 

Bakers2 replied on 23/03/2022 17:05

Posted on 23/03/2022 17:05

Still nothing on the club pages about this. Just had a glance at York Beechwood for period covering the changes.

Only thing that MAY have changed is it says view details and price guide. Link leads you to price the usual table. I cannot tell if the prices quoted there are correct.......

As we're without touring facilities at present I won't be booking, I'm just curious.......

Cornersteady replied on 23/03/2022 17:09

Posted on 23/03/2022 17:09

I noticed that on another forum someone suggested £5 million to convert the whole network.

Also a lot of people think that these price prices from April are due to rising power usage but it's not being done retrospectively is it? These price rises are not based on the increasing usage last year are they? That would have been taen into account on setting prices this year?

I am pretty confident that the club knows quite well what it's electricity costs are, certainly globally and even by site. I also think that they know what was used in previous years and can project what will be used this coming year from April and they based their prices on that. But as stated in the email:

In fact the Club's electricity costs are forecast to increase by an unprecedented amount of around 50% this year

So no matter how much they thought it was going to cost it's gone up by 50% so of course that has to be passed on to keep the club viable I would think? 

People are appear to be posting that everyone else uses more than they do, that somehow they are below average (really the mean average) and the they are paying for the above average users. (Not true of course as you are simply paying the asking price as Steve said) But no one really knows what the average is or, even more importantly when looking at averages, how consistent the data is or as it is called  - standard deviation, ie how far out are the highs and lows from the average. With a large sample like the club it might not be as large as one would think. 

One last point, the club need to be competitive, all inclusive (holidays) are very popular (I was booking/looking at some last week abroad and the travel agent it's mostly all they were selling for people like me) and if only the club went metered then people will choose other sites where it isn't. I've looked at a few of the lager sites/chains, and I couldn't spot any metered ones?

As always I believe in choice, if metering is to your liking then go to where you can find it. If club prices are now too high then go where you'll get a better price. 

Cornersteady replied on 23/03/2022 17:17

Posted on 23/03/2022 16:33 by peedee

I meant have the option to have EHU or not on the same pitch.

That is how it used to be until 2004. When it was change to be inclusive, the Club, amid all the complaints the Club, said it would not be legal to do so under the new law about third party charges for electriicity. I cannot see them saying they can now do so?????

peedee

Posted on 23/03/2022 17:17

I think you are incorrect and TW put it better than I could as to why, all the complaints? any evidence for that? No CT then so I'm wondering how you know?

JVB66 replied on 23/03/2022 17:39

Posted on 23/03/2022 17:39

It seems the site staff have only got the same email as some members and do not yet know what add cost for members at this site is going to be yet

peedee replied on 23/03/2022 18:43

Posted on 23/03/2022 17:02 by Tinwheeler

It is perfectly legal to levy a flat fee for "use of the bollard" which is what C&CC does. What they cannot legally do is to resell metered electricity unless they have a secondary supplier agreement in place.

Posted on 23/03/2022 18:43

I am not aware the C&CC do this. Perhaps you can convince the Club of this which if true why did they feel they needed to make the change when the new ruling came in?

peedee

Tinwheeler replied on 23/03/2022 19:09

Posted on 23/03/2022 18:43 by peedee

I am not aware the C&CC do this. Perhaps you can convince the Club of this which if true why did they feel they needed to make the change when the new ruling came in?

peedee

Posted on 23/03/2022 19:09

Me? Nah, I’m not that interested so I’ll leave it to you but it is something that has been quoted on here again and again. Perhaps you’ve forgotten.

near Malvern Hills Club Campsite Member photo by Andrew Cole

Book a late escape

There's still availability at many popular UK Club campsites - find your perfect pitch today for a last minute trip!

Book now
Woman sitting in camping chair by Wastwater in the Lake District with her two dogs and picnic blanket

Follow us on Facebook

Follow the Caravan and Motorhome Club via our official Facebook page for latest news, holiday ideas, events, activities and special offers.

Photo of Wast Water, Lake District by Sue Peace
Visit Facebook