Early arrivals - action at last?

Tinwheeler replied on 03/09/2022 12:51

Posted on 03/09/2022 12:51

I’ve said several times when we’ve discussed the issue of early arrivals that, in my opinion, the only effective way to deal with recalcitrant 'offenders' is to apply membership sanctions.

I’ve been reading elsewhere of a CAMC member who, it’s reported, has had his club membership suspended by the Site Manager due to arriving early at Hillhead and refusing to leave despite being requested to do so by that Site Manager.

In this case it seems to have been the member's own lack of planning and forethought which resulted in his early arrival so it’s not a case of there being any extenuating circumstances.

Obviously only one side of the story is given and we need to keep open minds but, if this is factual, it would appear that the club is using its teeth in an effort to enforce the no arrivals before 1300 rule. Perhaps this is what is needed to get the message across.

EmilysDad replied on 03/09/2022 13:59

Posted on 03/09/2022 13:59

If/when pitches are allocated before hand there'll be less incentive to arrive early ..... 2 birds - 1 stone

Tinwheeler replied on 03/09/2022 14:00

Posted on 03/09/2022 13:56 by EmilysDad

They're kinda linked. If you arrived 5 mins early would you really expect to be turned away with the instructions to come back later? An hour early, yes, but 5 or 10mins. 

There was a MH sat at the gate where we are the other day at around 12:30 .... the barrier stayed down & as far as I know the wardens just let them stay there till 13:00 

Posted on 03/09/2022 14:00

You’re going off at a tangent, ED. The topic is about the club apparently getting tougher with early arrivals and not about nit picking over what constitutes early. We've done that before and you can always resurrect the old thread if you wish.👍🏻

Cornersteady replied on 03/09/2022 14:04

Posted on 03/09/2022 13:56 by EmilysDad

They're kinda linked. If you arrived 5 mins early would you really expect to be turned away with the instructions to come back later? An hour early, yes, but 5 or 10mins. 

There was a MH sat at the gate where we are the other day at around 12:30 .... the barrier stayed down & as far as I know the wardens just let them stay there till 13:00 

Posted on 03/09/2022 14:04

Well not to me, and yes I would be expected to be turned away if anytime early and I would certainly follow any instructions but then again I wouldn't arrive early.

EmilysDad replied on 03/09/2022 14:11

Posted on 03/09/2022 14:04 by Cornersteady

Well not to me, and yes I would be expected to be turned away if anytime early and I would certainly follow any instructions but then again I wouldn't arrive early.

Posted on 03/09/2022 14:11

It'd take you 5 mins to turn your outfit round. By which time you'd be on time.

Rocky 2 buckets replied on 03/09/2022 14:16

Posted on 03/09/2022 13:56 by EmilysDad

They're kinda linked. If you arrived 5 mins early would you really expect to be turned away with the instructions to come back later? An hour early, yes, but 5 or 10mins. 

There was a MH sat at the gate where we are the other day at around 12:30 .... the barrier stayed down & as far as I know the wardens just let them stay there till 13:00 

Posted on 03/09/2022 14:16

Yes. It’s all or nothing-a fudge leads to anarchy, which is what has been ongoing🤷🏻‍♂️

Cornersteady replied on 03/09/2022 14:17

Posted on 03/09/2022 14:11 by EmilysDad

It'd take you 5 mins to turn your outfit round. By which time you'd be on time.

Posted on 03/09/2022 14:17

So we're discussing something that would never happen to me? But yes turned away even for 5 minutes, because (as been discussed before in the last thread)  5 minutes becomes ok, so what about 7? 8...

It' simple don't arrive early. ED you're taking this off topic it's not about the time it's about using sanctions.

Takethedogalong replied on 03/09/2022 14:29

Posted on 03/09/2022 14:29

There will probably be quite a few folks like this, (although of course we don’t know the full story) It’s going to be a learning curve for a few, but my guess is this will be a lesson well and truly learned. 

Everyone with a Club Site booking gets an email/text reminder that the earliest arrival time is now 1pm. And it’s plastered all over various webpages now, so only the truly unconnected/ignorant can claim to be unaware.

If the Club is going to “make rules” then it does need to enforce them. 👍

eurortraveller replied on 03/09/2022 14:32

Posted on 03/09/2022 14:32

I’m afraid this Club and it’s wardens have a lot to learn.

But once we have a booking system where members have paid in advance under the new system.the HR department at Head Office will be urgently re training wardens about breach of contract law if they turn people away who have paid.

Whether they will ever learn customer service such as the better commercial sites have is another matter. For instance  Polmanter site at St Ives says visitors are welcome to park free of charge from 0200 in the early arrivals area, to check in at reception from 0900, have breakfast on the cafe while they wait, and the staff do their best to have all pitches ready by 1230, but often earlier.

 And of course visitors can book a pre selected pitch so they don’t have to race other people to bag the pitch they want.

 

Tinwheeler replied on 03/09/2022 14:42

Posted on 03/09/2022 14:29 by Takethedogalong

There will probably be quite a few folks like this, (although of course we don’t know the full story) It’s going to be a learning curve for a few, but my guess is this will be a lesson well and truly learned. 

Everyone with a Club Site booking gets an email/text reminder that the earliest arrival time is now 1pm. And it’s plastered all over various webpages now, so only the truly unconnected/ignorant can claim to be unaware.

If the Club is going to “make rules” then it does need to enforce them. 👍

Posted on 03/09/2022 14:42

I think that pretty much sums it up, TDA.

As you said, we don’t know the full story (and probably never will) but it is an indication that the club is enforcing their arrival time rule and, if what we hear about membership suspension is accurate, the message will surely spread.👍🏻

Maybe we're even helping the news spread by discussing it here. 😀

Cornersteady replied on 03/09/2022 14:48

Posted on 03/09/2022 14:32 by eurortraveller

I’m afraid this Club and it’s wardens have a lot to learn.

But once we have a booking system where members have paid in advance under the new system.the HR department at Head Office will be urgently re training wardens about breach of contract law if they turn people away who have paid.

Whether they will ever learn customer service such as the better commercial sites have is another matter. For instance  Polmanter site at St Ives says visitors are welcome to park free of charge from 0200 in the early arrivals area, to check in at reception from 0900, have breakfast on the cafe while they wait, and the staff do their best to have all pitches ready by 1230, but often earlier.

 And of course visitors can book a pre selected pitch so they don’t have to race other people to bag the pitch they want.

 

Posted on 03/09/2022 14:48

Or equally maybe the people who use club sites like this have a lot to learn?

Regarding breach of law? So all those people who have been denied flights, because they don't arrive on time for check in, or have overweight bags, or don't have the right documents..., or don't abide by Easy Jet's T&C (we've all seen the tv shows), or have been told to leave hotels because they have broken some T&C, have all had their money back? So what you're saying is because one has paid a deposit then you can arrive at any time? If you have paid and booked in you can ignore the wardens instructions? The rules state that you can be asked to leave at any time and to get any money back you have to apply to head office.

As regarding other sites, as always if club site customer service and arrival times, and procedures don't suit then why book them? Everyone will now know what happens on club sites so if you don't want this to happen to you go to those sites where you'll be accommodated? Have you ever considered that maybe people actually like what they get on a club site?

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