Club prices getting silly

richardandros replied on 25/10/2021 14:18

Posted on 25/10/2021 14:18

I'm not one who normally complains about site fees. It's quite simple - you either accept them, or you don't! We are both fortunate in that we are retired with good pensions and don't have to count the 'pennies' too much.  However, I have just attempted to book two nights at Broadway as a stop-over on our way to Devon, next June. For two people on a normal hardstanding pitch on 5 June (not a peak holiday period), we are being asked to pay £39.40 and for the following night, £35.10 - that's over £74 for two nights.  Compare that with 14 nights at the C&CC site at Dartmouth - which is lovely and just as good, if not better than most CAMC sites - for £311.

I think this is ridiculous and will be looking elsewhere.

That said, I am not averse to paying premium prices if it seems justified - we will be paying something like £37pn at Sandringham, this Christmas - but I would expect that at that time of year due to increased demand - but not in what I see as a 'low/mid season' period.

I don't use Club sites very often and if this is the way things are going, together with the threat of introducing deposits I can't see me using them at all in the future.

Rant over - but I think this is a step too far.

 

Takethedogalong replied on 27/10/2021 14:03

Posted on 27/10/2021 09:57 by JVB66

And as I posted , I very much doubt. that many companies who employ staff on the national min wage had calculated in their 2022 pricing  that size increase,

Also as I posted,  to now keep costs down it will mean those staff  possibly having their hours reduced , or less staff employed, what ever way employers go, it will be the end user ,who will notice even poorer services 

Posted on 27/10/2021 14:03

I have a slightly different take on increasing the NMW.

Companies who employ at this level seldom demonstrate decent commitment towards staff, nor reward skills and loyalty. Hence they often have problems with staff retention, quality of staff. For some businesses, paying cheap rates for labour might mean survival, initially. They are in a difficult position. However, there are some very big, very profitable businesses that still milk every drop of blood from some employees, yet rake in vast profits. Companies such as Next have long paid wages so poor that staff apply for Government top ups to their wages, but still pay out huge money to shareholders. So in essence, we, the tax payers, are subsidising such companies🤷‍♀️

Somewhere like the Club, which provides services highly dependent upon front of house staff, pays slightly above the NMW, but possibly it still doesn’t reflect the range of difficulties and requirements faced with dealing with thousands of visitors, and the multiple skills required for managing a Club Site. 

richardandros replied on 27/10/2021 14:31

Posted on 27/10/2021 13:47 by SeasideBill

I think that’s a bit harsh on C&CC. In my experience sites are sometimes better, sometimes worse, but always very acceptable. Chertsey next week works out at less than £20 for EHU and hard standing with ACR.

Posted on 27/10/2021 14:31

I agree Bill.  Although we tend to use CL and CS's more than either of the Club's sites, those of the C&CC that we have stayed on have been very bit as good and sometimes much better than CAMC sites - for a fraction of the price (with ACR).

I have watched this discussion develop - with interest, but I do think that some people are missing my point - or perhaps I didn't make it clear enough.  I fully accept that there are pressures on all businesses - be it from wage increases, utility costs etc etc. and that these will have to be met, either sooner or later. But how is it that this Club can charge what I regard as almost extortionate levels when others do not, given that they all must be subject to the same pressures?  The two weeks at the C&CC site at Dartmouth is costing £22 p.n. for what is essentially the same service and facilities, for which this Club is charging almost double that rate.

I am not a person to moan about having to pay the going rate for something but I do get annoyed if I feel I'm being taken advantage of, as I do in this case.  In fact, I have recently persuaded a CS owner whom we now know very well and stay on his site regularly, to increase his prices because I thought he was under-selling himself!

As it's turned out - and thanks to help from here - I have booked a small commercial site for the stopovers - at a rate of £24 p.n. I understand it's a new business, so perhaps they may have to adjust their rates in the future with the benefit of experience.  We will see.

Either this Club's business model is flawed, or they are simply exploiting the current situation and I fear that if it's the latter, they are going to lose an awful lot of goodwill and, ultimately, 'customers, in the long term.

I'm not going to 'throw my teddy in the corner', however.  I still greatly value the provision of CLs through the Club and will continue my membership if only for this wonderful facility.

 

Lukeledge replied on 27/10/2021 14:36

Posted on 27/10/2021 14:36

Had a quick look at the club annual accounts and very roughly staff costs are just under 40% of annual expenditure, so increases in staff pay and other costs will have a significant impact on total expenditure. Income is mainly from site and membership fees so as costs increase then either fees go up or reductions in overhead costs will need to be made.

As a result site and membership fees will not go down!

 

JVB66 replied on 27/10/2021 15:30

Posted on 27/10/2021 14:03 by Takethedogalong

I have a slightly different take on increasing the NMW.

Companies who employ at this level seldom demonstrate decent commitment towards staff, nor reward skills and loyalty. Hence they often have problems with staff retention, quality of staff. For some businesses, paying cheap rates for labour might mean survival, initially. They are in a difficult position. However, there are some very big, very profitable businesses that still milk every drop of blood from some employees, yet rake in vast profits. Companies such as Next have long paid wages so poor that staff apply for Government top ups to their wages, but still pay out huge money to shareholders. So in essence, we, the tax payers, are subsidising such companies🤷‍♀️

Somewhere like the Club, which provides services highly dependent upon front of house staff, pays slightly above the NMW, but possibly it still doesn’t reflect the range of difficulties and requirements faced with dealing with thousands of visitors, and the multiple skills required for managing a Club Site. 

Posted on 27/10/2021 15:30

From conversations it seems assistant managers are this year starting at £9.00\per hour 

Which with the announced  rates in NMW from April will mean they will be on about £9.60per hour?

Then managers will need to be on a similar salary gapsurprised

Takethedogalong replied on 27/10/2021 15:45

Posted on 27/10/2021 15:45

I won’t comment on current rates of pay. One of the first little jobs I did in 1980, as a student, I earned in excess of £20 per hour. It did not carry anything like the responsibility and skills required of an assistant manager. 

Bakers2 replied on 27/10/2021 15:51

Posted on 27/10/2021 14:03 by Takethedogalong

I have a slightly different take on increasing the NMW.

Companies who employ at this level seldom demonstrate decent commitment towards staff, nor reward skills and loyalty. Hence they often have problems with staff retention, quality of staff. For some businesses, paying cheap rates for labour might mean survival, initially. They are in a difficult position. However, there are some very big, very profitable businesses that still milk every drop of blood from some employees, yet rake in vast profits. Companies such as Next have long paid wages so poor that staff apply for Government top ups to their wages, but still pay out huge money to shareholders. So in essence, we, the tax payers, are subsidising such companies🤷‍♀️

Somewhere like the Club, which provides services highly dependent upon front of house staff, pays slightly above the NMW, but possibly it still doesn’t reflect the range of difficulties and requirements faced with dealing with thousands of visitors, and the multiple skills required for managing a Club Site. 

Posted on 27/10/2021 15:51

I'm with you there Takethedogalong. 

I took a temporary job at Tesco, Christmas lasted for 4 years 🤣, when the children were younger and I didn't want to use childcare. The NMW came in then or not long before, I said at the time the tax payer is allowing Tesco to profit, even then those on the shopfloor on full-time hours qualified, the shareholders did very nicely. Granted staff were given shares as part of a pay rise - don't know if they still are, I left 20 years ago. It was a labour government who bought it in......... I don't want to get political.  Shares are nice if you can afford to hang onto them or sell them without cost, BUT they aren't much help paying the leccy bill.

Despite all the shouting etc it still allows companies to pay staff poorly for their skills. Unless of course you are in the financial sector.....

Yes it's usually the companies or employers who want to maximise profit not invest in their staff....

cyberyacht replied on 27/10/2021 17:54

Posted on 27/10/2021 17:54

Generous pay in the finance sector is not universal. Unless things have changed significantly since I retired, You got a lot of guff about staff being highly valued but it never reached the pay packet.

Takethedogalong replied on 27/10/2021 18:13

Posted on 27/10/2021 18:13

Many jobs and their requirements are misunderstood, and often undervalued, across all sectors of employment. Along the walk of life, you never know who doing what is going to be of immense value. 👍

replied on 27/10/2021 18:31

Posted on 27/10/2021 18:31

The user and all related content has been Deleted User

Takethedogalong replied on 27/10/2021 18:44

Posted on 27/10/2021 18:44

Hard to define really AD, but the one thing about UK is that almost everything seems to be driven by profit nowadays. Even our essential services are in thrall to big business and shareholders, that’s of course if they aren’t being provided by other countries🤷‍♀️ I do feel that there’s a lot of friends of influential friends being very well looked after as well in terms of bidding for supplier contracts. I hesitate to use the word corrupt, but I suspect some deals done wouldn’t come out well if robustly investigated.

It’s a way of life in this country now, no one really asks questions, most folks just keep their heads down, check they have enough to get by on, and keep quiet. There’s little accountability, and even less holding to promises or standards of fairness☹️ Rather sad really. 

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