Clachan Arrival Trial.

DavidKlyne replied on 28/08/2022 00:17

Posted on 28/08/2022 00:17

This link was posted in the General Chat section but I think it would be good repost here as a separate discussion. https://www.caravanclub.co.uk/uk-holidays/useful-information/arrival-efficiency-trial-at-clachan/

The Club are going to trial the use of ANPR from 24th August at the Clachan site in Scotland to automate arrivals with the likelihood it will be rolled out to more sites if successful. Some of you may have already used commercial sites where ANRP is employed to access a site. All the details are quite extensively covered in the link. Members will have to make sure their registration number is registered when booking and apparently payment will be taken on the morning of arrival. 

David

Rocky 2 buckets replied on 28/08/2022 10:29

Posted on 28/08/2022 10:23 by brue

RB2. I was thanking TDA for providing the actual link that DK used but I'm sure TW can take the credits too, so apologies if I've missed anyone else off the list. smile

I was relieved to hear about the 1pm lock but will it prevent people blocking the entrance? I suppose time will tell.

Posted on 28/08/2022 10:29

Thanks๐Ÿ‘๐Ÿป, you stated ‘development’ I saw that as TW. No worries๐Ÿ˜Š. One thing we can both agree on it’s a good move forward.

Takethedogalong replied on 28/08/2022 10:55

Posted on 28/08/2022 10:55

I searched for the information after reading what Rocky and Tinny had posted, and copied it. So much of the Club’s information gets buried too deep for a lot of Members to find easily, so just thought it best to have Club’s own link. Hopefully helps in case any misinformation (๐Ÿ˜‰) gets posted.

I see it as a way forward, but it will rely more on Members knowing what they are doing on arrival, never easy at first with any changes. Our experience of the long winded arrival procedure at FM back in March (no criticism of staff, and no queue, we arrived alone) had us wanting some sort of easier arrival procedure, it shouldn’t take 20 minutes to get in, then a walk back to reception as well to get settled. Hope it goes well๐Ÿ‘

JimE replied on 28/08/2022 10:55

Posted on 28/08/2022 10:55

Wow ... this development could revolutionise the way sites are run.  Thinking aloud, I have come up with some of the benefits (to me at least) :

  • Hastle-free booking in and departure - no treking back to the office to report where I'm pitched and to collect a barrier pass that I don't ever use
  • Extended arrival and departure times - even before 1pm surprised if there are pitches free
  • All year round access to sites which are currently seasonal, subject to ground conditions allowing (ie hardstandings/reinforced surfaces)
  • No need for an office, freeing up the site staff to carry out their maintenance duties throughout the working day
  • The possibility of reducing staffing levels if on-site admin is eliminated, thereby keeping site fees down 
  • The possibility of installing an automated entry system which allows units to arrive without booking in advance, subject to pitches being available (using an in and out pitch counter)

I know some of these "advantages" may not appeal to everybody but I can certainly see the potential. It would of course need all pitches to be the same category - standard with awning and electric - otherwise it wouldn't work without extra supervision.

It makes me wonder if CMC HQ have seen the potential of the Camping-Car Parks model in France and are giving it a limited trial.  Time will tell.

Cornersteady replied on 28/08/2022 11:09

Posted on 28/08/2022 11:09

It's very good news and hopefully will prove successful and be rolled out across more sites.

Now using work speak EBI (even better if) if the system could be linked to the app showing which pitches are free for your choice (maybe not activated till you've passed the barrier for the first time) and certainly some way of letting the site office know which pitch you have chosen and so keeping out of the office completely?

Having said all that I don't want to take wardens out of reception all the time and I assume you'll still be able to do it old school if you want, although many, like me, will want to book in this way.

Tinwheeler replied on 28/08/2022 11:09

Posted on 28/08/2022 11:09

Sorry to burst your bubble, Jim, but arrivals are still between 1300 and 2000.

I think you've utilised some wishful thinking in your list ๐Ÿ˜‚

 

JimE replied on 28/08/2022 11:11

Posted on 28/08/2022 11:09 by Tinwheeler

Sorry to burst your bubble, Jim, but arrivals are still between 1300 and 2000.

I think you've utilised some wishful thinking in your list ๐Ÿ˜‚

 

Posted on 28/08/2022 11:11

Things can change laughing

DavidKlyne replied on 28/08/2022 11:20

Posted on 28/08/2022 11:11 by JimE

Things can change laughing

Posted on 28/08/2022 11:20

What can happen in the future is only limited by imagination?

David

Rocky 2 buckets replied on 28/08/2022 11:30

Posted on 28/08/2022 11:30

A potential negative(for rule breakers) if you arrive or leave before/beyond your allotted time you could be required to pay extra, maybe automatically against your card used.

Cornersteady replied on 28/08/2022 11:30

Posted on 28/08/2022 10:55 by JimE

Wow ... this development could revolutionise the way sites are run.  Thinking aloud, I have come up with some of the benefits (to me at least) :

  • Hastle-free booking in and departure - no treking back to the office to report where I'm pitched and to collect a barrier pass that I don't ever use
  • Extended arrival and departure times - even before 1pm surprised if there are pitches free
  • All year round access to sites which are currently seasonal, subject to ground conditions allowing (ie hardstandings/reinforced surfaces)
  • No need for an office, freeing up the site staff to carry out their maintenance duties throughout the working day
  • The possibility of reducing staffing levels if on-site admin is eliminated, thereby keeping site fees down 
  • The possibility of installing an automated entry system which allows units to arrive without booking in advance, subject to pitches being available (using an in and out pitch counter)

I know some of these "advantages" may not appeal to everybody but I can certainly see the potential. It would of course need all pitches to be the same category - standard with awning and electric - otherwise it wouldn't work without extra supervision.

It makes me wonder if CMC HQ have seen the potential of the Camping-Car Parks model in France and are giving it a limited trial.  Time will tell.

Posted on 28/08/2022 11:30

Earlier arrivals times? I don't want to turn this into an early arrivals thread but if it's known that if you turn up early at the ANPR barrier and there's a pitch you'll be let on then it becomes a free for all again and will undo all the excellent work in stopping early arrivals. As stated (I think) the system won't let you on till 13:00, rightly so in my view.

Extended arrivals maybe but again where do you draw the line 9pm 10pm? And once again you'll get I arrive only a few minutes after 10 posts.

There will always be a need for an office, not everyone will pay before arriving and ANPR does fail (as I posted one car park never could read ours) and as a point of contact for any problems and don't forget the shop. I can't see on site admin going down all that much, apart from the rush hours and jobs around a large site will still need a few sets of wardens to adhere to working legislation. 

Arriving with out booking? That happens now but someone or something needs to check if their stay can be accommodated, there might be a pitch today but tomorrow night? Also you can't let just anyone in through the barriers, you can imagine what would happen with some of the travelling community?

But yes I'm sure the system can be developed even more.

mickysf replied on 28/08/2022 12:03

Posted on 28/08/2022 11:11 by JimE

Things can change laughing

Posted on 28/08/2022 12:03

But they can’t change without them being changed! We have to work with what is reality in the here and now until further changes are possibly made. Of course wishing is allowed but some will believe only what they want to believe. Most of the issues we see on sites are down to folk wishing and then carrying our their very own wishes.

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