Arrival time at Ferry Meadows changed to 1pm

charlie25 replied on 11/07/2021 15:56

Posted on 11/07/2021 15:56

Please note arrival time has changed for Ferry Meadows. We are due to stay there in a few days and checked our booking which said arrival time 13:00 not 12:00 . We have noticed a few sites have changed booking in times, so best to check before setting off, as the wardens will not let you in earlier.

Twos more then one replied on 12/07/2021 18:18

Posted on 12/07/2021 10:50 by Tinwheeler

There are plenty of reviews written by disgruntled members saying they were turned away because they were 'only' 30 minutes early and there others complaining that people were being let in early.

I think the wardens are caught between a rock and a hard place. Should they refuse to let early arrivals in when a queue could form blocking both the public highway and the site exit? Not really. The alternative is to let people in and incur the wrath of those who do abide by the rules. People don't seem to realise "no arrivals before 1200/1300" means exactly that, not that you can arrive early and sit and wait for the office to open.

Before somebody tells us there are far better ways of handling arrivals, let's remember the OP is writing about club sites here and working with the existing system, and specifically about FM which has unique issues.

Posted on 12/07/2021 18:18

30 Minute early and so they should no excuse with all the routing apps now available 
I have learnt if i want to be at a site, say 12 simply route it with tom tom or google and as they are  routed  for a solo car , with a  Caravan it puts about 5 to 10 minutes an hour extra  
So if i  leave home at ten ,and google or tom tom says 12 pm arrival with a caravan it will be 12.15 at the earliest

No excuses 

Tinwheeler replied on 12/07/2021 18:54

Posted on 12/07/2021 18:18 by Twos more then one

30 Minute early and so they should no excuse with all the routing apps now available 
I have learnt if i want to be at a site, say 12 simply route it with tom tom or google and as they are  routed  for a solo car , with a  Caravan it puts about 5 to 10 minutes an hour extra  
So if i  leave home at ten ,and google or tom tom says 12 pm arrival with a caravan it will be 12.15 at the earliest

No excuses 

Posted on 12/07/2021 18:54

"No excuses " - I agree.

cyberyacht replied on 13/07/2021 11:57

Posted on 13/07/2021 11:57

Whilst I agree that any arrival time should be adhered to and equally enforced by the site team, it is clear that it creates a false bottleneck. Admission criteria should be "is there a pitch free?". Why create a queue when you don't need to?

eurortraveller replied on 13/07/2021 12:07

Posted on 13/07/2021 11:57 by cyberyacht

Whilst I agree that any arrival time should be adhered to and equally enforced by the site team, it is clear that it creates a false bottleneck. Admission criteria should be "is there a pitch free?". Why create a queue when you don't need to?

Posted on 13/07/2021 12:07

Revolutionary stuff, CY . Sites of a similar size to FerryMeadows often employ a full time receptionist in the office to welcome newcomers from 9am. - one outfit comes in as one goes out and pitches become available.

I have seen sites where young  ladies living locally are employed to come in and do that job - at the same time as answering the phone and dealing with enquiries.

But the Club is wedded to its resident warden must do everything system and the customers have to wait.

Twos more then one replied on 13/07/2021 16:02

Posted on 13/07/2021 11:57 by cyberyacht

Whilst I agree that any arrival time should be adhered to and equally enforced by the site team, it is clear that it creates a false bottleneck. Admission criteria should be "is there a pitch free?". Why create a queue when you don't need to?

Posted on 13/07/2021 16:02

If there is no arrival time ,then there should be no denature time
If you arrive when ever you want, how do you know there is a pitch free
If you arrive ,and there is no pitch free, then you do not create a false bottle neck ,you creaet a real bottle neck 

eurortraveller replied on 13/07/2021 16:26

Posted on 13/07/2021 16:26

I suggest you need to visit a wider range of large sites to see how other staffing systems work.

JVB66 replied on 13/07/2021 16:47

Posted on 13/07/2021 16:47

We visit a very large commercial site in Norfolk that has arrivals from 1400hrs and the ladies on reception stick to that, as do the touring site staff when departures are to leave by 1100hrssurprised

eurortraveller replied on 13/07/2021 17:31

Posted on 13/07/2021 17:31

For 19 days out of the next 21 Ferry Meadows has vacancies. There is no reason at all why people have to wait until 1 pm. to be allowed in when there are those vacant pitches. And on the other two days when the site is currently showing as fully booked they could be admitted as soon as the early risers depart. It just needs a fully staffed reception office to count them out and count them in.

young thomas replied on 13/07/2021 19:09

Posted on 13/07/2021 17:31 by eurortraveller

For 19 days out of the next 21 Ferry Meadows has vacancies. There is no reason at all why people have to wait until 1 pm. to be allowed in when there are those vacant pitches. And on the other two days when the site is currently showing as fully booked they could be admitted as soon as the early risers depart. It just needs a fully staffed reception office to count them out and count them in.

Posted on 13/07/2021 19:09

for those who've used the type of site you describe it does seems a mystery..

why hold folk outside, causing the very queue they're trying to avoid, when vans could be ushered in one by one as they arrive, with no queue, no waiting, no rushing around the racetrack, no bow wave of arrivals etc, etc...

for once, wardens could be ahead of the game rather than running to catch up...

but then, the daily routine doesn't allow for this sort of schedule  'improvisation'.

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