Amendments to old system booking

Why does it have to be done as an amendment by Head Office?

You can simply cancel the old booking on line, and then make the new booking on line.

I don’t think it was ever possible to 'amend' a location. Amendment refers to altering the dates, people, outfit etc for a booking at a particular site. To change location is instigating a whole new booking.

It certainly was possible to amend location under the old system. I did that a number of times when weather was not favourable where we were going but was nicer somewhere else. One of the perks under the old system.

I have no idea if that would now be possible without penalty. I would expect ETs post to be how it is now dealt with. 

I was prompted to ask because under the new system if you change the location and keep the exact same dates you are not penalised with loss of deposit so I am wondering if you change the location of an old system booking would it keep the original T's & C's which would be beneficial to me. I appreciate the fact that I can cancel and re-book but that would definitely attract the new system T's & C's 

Interesting,  so if you were to change location under the new system there is no penalty, I take it that would have to be done more than 21 days before arrival. 

No penalty at any point in time but MUST be exact same dates and done on the phone so as not to cancel and re-book 

But could you do that online, TG, as that’s not my recollection? I’ve done it myself via a site office or head office.