Amendments to old system booking

wedgy replied on 11/03/2023 12:15

Posted on 11/03/2023 12:15

If I amend a location on a booking made under the old system and keep the exact same dates does the amendment then incur a deposit and the "new" price. I am aware that this type of amendment has to be done via the HQ booking department on the phone however they are not open at weekends which is another issue in itself. 

If anyone has any knowledge or has carried out such ammendments if would appreciate you feedback. 

moulesy replied on 11/03/2023 16:40

Posted on 11/03/2023 14:36 by Tinwheeler

But could you do that online, TG, as that’s not my recollection? I’ve done it myself via a site office or head office.

Posted on 11/03/2023 16:40

No, you couldn't change location as an "amendment" under the old system  (at least, not on line). What you could do was simply cancel your original booking, without penalty,  and make a new one. 

Obviously, I've no idea what is possible under this new system. wink

Tinwheeler replied on 11/03/2023 16:49

Posted on 11/03/2023 16:40 by moulesy

No, you couldn't change location as an "amendment" under the old system  (at least, not on line). What you could do was simply cancel your original booking, without penalty,  and make a new one. 

Obviously, I've no idea what is possible under this new system. wink

Posted on 11/03/2023 16:49

Cheers, M. That’s what I thought. 

moulesy replied on 11/03/2023 17:01

Posted on 11/03/2023 17:01

I'm pretty sure you could only amend dates. We once tried to change from a serviced pitch to a standard on at, I think, Exebridge - we could only do it by cancelling and rebooking.

Cornersteady replied on 11/03/2023 17:24

Posted on 11/03/2023 17:24

Yes we often added or changed dates, but as I recall I once inadvertently booked  a non SP and could only change it by cancellation and rebooking which I did just in time (Phew) but of course it was easier then.

Tammygirl replied on 11/03/2023 17:29

Posted on 11/03/2023 14:36 by Tinwheeler

But could you do that online, TG, as that’s not my recollection? I’ve done it myself via a site office or head office.

Posted on 11/03/2023 17:29

Yes I used to do it online. That is my recollection. 

Tinwheeler replied on 11/03/2023 18:53

Posted on 11/03/2023 17:29 by Tammygirl

Yes I used to do it online. That is my recollection. 

Posted on 11/03/2023 18:53

We recollect differently, TG, and I recall other discussions along the same lines over the years also concluding that location did not feature as an amendment but required cancelling and rebooking. 🤷🏻‍♂️

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