ACSI

JCinBath replied on 06/11/2022 11:41

JCinBath

Posted on 06/11/2022 11:41

Am I the only one having problems with the ACSI site? When I search by map, let's say clicking on Italy, no map comes up, just a list of whichever region, when I click on a campsite and then click 'show on map' , no map comes up. It used to be such a user friendly site. It would show you the campsite on a map along with other nearby campsites but no longer. Perhaps it's the settings on my computer as I get maps when searching on my phone. Perhaps someone out there is more tech savvy than me

36 replies

cyberyacht replied on 11/11/2022 11:11

Member

cyberyacht

Motorhomer

Posted on 09/11/2022 13:07 by SteveL

Well they tried to take mine but the bank software stopped it as it thought it was fraudulent and blocked the card. Sorted that now and phoned ACSI on their contact number on the website, which is actually a UK number in Bridlington. Good because that’s covered by my calling plan, Holland isn’t.😀 A nicely spoken Dutch sounding lady, checked and said yes it is shown as blocked, they will try again and email if any issues. Hopefully now Nat West have been informed it will go through.🤞

Posted on 11/11/2022 11:11

Same problem. Just got back from a few days away to have a 'poss fraud' message from NatWest too. Went into my account at ACSI and there was no card details on record so I took the opportunity to utilise my Clarity card instead of my original NatWest Mastercard to save on the currency charges. Hopefully I don't get the subs taken from both.

1 person likes this

SteveL replied on 13/11/2022 08:18

Member

SteveL

Motorhomer

Posted on 09/11/2022 13:07 by SteveL

Well they tried to take mine but the bank software stopped it as it thought it was fraudulent and blocked the card. Sorted that now and phoned ACSI on their contact number on the website, which is actually a UK number in Bridlington. Good because that’s covered by my calling plan, Holland isn’t.😀 A nicely spoken Dutch sounding lady, checked and said yes it is shown as blocked, they will try again and email if any issues. Hopefully now Nat West have been informed it will go through.🤞

Posted on 13/11/2022 08:18

It took them a few days but an invoice arrived in the early hours of this morning. So mostly sorted for next year, although I will purchase the App when available.

allanandjean replied on 13/11/2022 09:35

Member

allanandjean

Caravanner

Posted on 13/11/2022 09:35

My invoice was sent, and paid, on Thursday so just need the 2023 sites and prices to become available.

As it’s no longer a ACSI site I just checked the prices at Turiscampo, a possible destination next year with cheapest pitch being €31.50 in May

ScreenName10294F52CB replied on 30/12/2022 07:11

Member

ScreenName10294F52CB

Motorhomer

Posted on 30/12/2022 07:11

Hi I am wanting to join the Camping Card ASCI but noticed their Motorhome book is not available in English, anybody know if there are plans for it to be printed in English.?

peedee replied on 30/12/2022 07:27

Member

peedee

Motorhomer

Posted on 30/12/2022 07:27

if you are referring to the discount scheme if you buy it from a UK retailer, one of the Clubs or Vicarious Books it is in English.

peedee

replied on 30/12/2022 08:35

Posted on 30/12/2022 07:11 by ScreenName10294F52CB

Hi I am wanting to join the Camping Card ASCI but noticed their Motorhome book is not available in English, anybody know if there are plans for it to be printed in English.?

Posted on 30/12/2022 08:35

The user and all related content has been Deleted User

allanandjean replied on 30/12/2022 09:57

Member

allanandjean

Caravanner

Posted on 30/12/2022 07:11 by ScreenName10294F52CB

Hi I am wanting to join the Camping Card ASCI but noticed their Motorhome book is not available in English, anybody know if there are plans for it to be printed in English.?

Posted on 30/12/2022 09:57

Not aware of any MH book?
You can buy the Camping Card Guide from the club, and other UK outlets or direct from ACSI.

SteveL replied on 30/12/2022 10:35

Member

SteveL

Motorhomer

Posted on 30/12/2022 10:35

Also not aware of a MH book. However there is a version of the App (more expensive) that includes MH Aires. We found it worthwhile to pay for that, rather than just get the sites version. However, information on that was in English.

1 person likes this

replied on 30/12/2022 11:18

Posted on 30/12/2022 10:35 by SteveL

Also not aware of a MH book. However there is a version of the App (more expensive) that includes MH Aires. We found it worthwhile to pay for that, rather than just get the sites version. However, information on that was in English.

Posted on 30/12/2022 11:18

The user and all related content has been deleted

1 person likes this

Tightlines28 replied on 06/01/2023 12:47

Member

Tightlines28

Posted on 06/01/2023 12:47

Bought my new ACSI card at NEC in September and got card and books in late december.

However I cant purchase the App as their systyem keeps saying I need to buy the card first!!?? anyone else got this problem??

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